runsonwhat

KnowledgeOwl's tech stack

What does KnowledgeOwl use?

KnowledgeOwl (knowledgeowl.com) uses at least 28 tools we can see from public records, including Microsoft 365 for email and documents, HubSpot for sales, Zendesk for customer support and Google Analytics for analytics. Last checked .

“Knowledge base software you can trust. The easiest way to fast answers, fewer tickets, and happier teams.”

Founded
2015
LinkedIn
Company page
Tools found
28
Categories
16
Oldest proven tool
Nov 2022
Changes seen
12

KnowledgeOwl's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

1 tool, where the bytes are served from

Application

5 tools, what the product is built with

Auth & Identity

Payments & Billing

Data & Observability

3 tools, what they measure and store

Go-to-market

9 tools, how they find and keep customers

Company Ops

10 tools, what the team runs on day to day

What changed at KnowledgeOwl

Recent starts and stops

  1. StartedFreshdesk
  2. StartedHelpjuice
  3. StoppedHotjar
  4. StartedHubSpot
  5. StartedMake
  6. StartedNotion
  7. StartedOkta
  8. StartedSalesforce
  9. StartedSlack
  10. StartedWistia
  11. StartedZapier
  12. StartedZendesk

Using since

Dates come from the first certificate of the subdomain that points at the tool.

  1. Mailchimp

KnowledgeOwl tech stack FAQ

What tools does KnowledgeOwl use?

As of November 2026, runsonwhat has found 28 tools at KnowledgeOwl (knowledgeowl.com) in public records. Edge & Hosting: Amazon Route 53. Application: Google Fonts, Stripe and Wistia. Data & Observability: Google Analytics, Plausible and Atlassian Statuspage. Go-to-market: Mailchimp, HubSpot and Zendesk. Company Ops: Microsoft 365, Google Workspace and Mailchimp Transactional. Last checked October 30, 2026.

What CRM does KnowledgeOwl use?

KnowledgeOwl uses HubSpot for its CRM, alongside Salesforce, according to runsonwhat (November 2026). runsonwhat found HubSpot through HubSpot on knowledgeowl.com's subprocessor list. HubSpot is used by 96,486 companies runsonwhat tracks.

What email provider does KnowledgeOwl use?

KnowledgeOwl uses Microsoft 365 for email and office software, alongside Google Workspace, according to runsonwhat (November 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365 and its subprocessor list. Microsoft 365 is used by 720,788 companies runsonwhat tracks.

What does KnowledgeOwl use for customer support?

KnowledgeOwl uses Zendesk for customer support and documentation, alongside Freshdesk, Help Scout and Helpjuice, according to runsonwhat (November 2026). runsonwhat found Zendesk through Zendesk on knowledgeowl.com's subprocessor list. Zendesk is used by 42,974 companies runsonwhat tracks.

What payment provider does KnowledgeOwl use?

KnowledgeOwl uses Stripe for payments and billing, according to runsonwhat (November 2026). runsonwhat found Stripe through a DNS verification record for Stripe. Stripe is used by 30,972 companies runsonwhat tracks.

What analytics tools does KnowledgeOwl use?

KnowledgeOwl uses Google Analytics for analytics, alongside Plausible, according to runsonwhat (November 2026). runsonwhat found Google Analytics through Google Analytics code on knowledgeowl.com. Google Analytics is used by 906,070 companies runsonwhat tracks.

How long has KnowledgeOwl used Mailchimp?

KnowledgeOwl has used Mailchimp since at least November 2022, going by the first public certificate of the knowledgeowl.com subdomain that points at Mailchimp.

Does KnowledgeOwl use Google Fonts?

Yes. runsonwhat found Google Fonts at KnowledgeOwl through Google Fonts code on knowledgeowl.com. Google Fonts is a Media & UI tool used by 825,800 companies runsonwhat tracks.

Has KnowledgeOwl changed tools recently?

Yes. On runsonwhat's rechecks, KnowledgeOwl started using Freshdesk, Helpjuice and HubSpot (latest on October 30, 2026) and stopped using Hotjar (latest on October 30, 2026). A change counts only between two checks of knowledgeowl.com done the same way.

Which companies have a tech stack similar to KnowledgeOwl's?

The companies with the stacks most like KnowledgeOwl's are Code Camp UK, Go Roostr, Hingeto and AHM Insights, according to runsonwhat (November 2026). Each shares 6 to 9 tools with KnowledgeOwl, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

How does runsonwhat know what KnowledgeOwl uses?

runsonwhat reads public records only. Of the 28 tools at KnowledgeOwl, 11 were found through its own subprocessor list, 6 through DNS records, 5 through code on knowledgeowl.com, 3 through email records, 2 through subdomains that point at the vendor and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and knowledgeowl.com about monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.