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Companies that use Zendesk

15,725 companies use Zendesk, as of October 2026.

Zendesk: Customer support suite. We've found 15,725 companies using Zendesk, most often in Software (21%) and IT Services (11%), typically with 51–200 employees and 46% based in United States.

Customers15,725companies use it
Most popular withCosmetic Shop27× more likely than average
Typical customer51–200employees · mostly United States
  1. Seen Oct 2026
  2. DigiCertdigicert.comComputer & Network Security · United States
    1,001–5,000 employeesSeen Oct 2026
  3. Robloxroblox.comVideo Games · United States
    Seen Oct 2026
  4. Vimeovimeo.comOnline Video Platform · United States
    1,001–5,000 employeesSeen Oct 2026
  5. Sentrysentry.ioUnited States
    Seen Oct 2026
  6. Seen Oct 2026
  7. Ubiquitiui.comComputer Network · United States
    1,001–5,000 employeesSeen Oct 2026
  8. Since Jun 2022
  9. Seen Oct 2026
  10. Seen Oct 2026
  11. Seen Oct 2026
  12. Seen Oct 2026
  13. Cnncnn.comBroadcast Media · United States
    1,001–5,000 employeesSeen Oct 2026
  14. Vunglevungle.comMarketing and Advertising · United States
    201–1,000 employeesSeen Oct 2026
  15. Seen Oct 2026

Showing 40 of 17,059

Zendesk customers also use

How much more likely Zendesk customers are to use each tool than the average company.

What kind of companies use Zendesk

Segments where Zendesk customers are more common than among all the companies we track.

  • Cosmetic Shop0% of customers27×more likely
  • Internet Dating0% of customers23×more likely
  • Audio Electronics0% of customers14×more likely
  • Cryptocurrency0% of customers8.6×more likely
  • Fintech1% of customers4.9×more likely
  • E-commerce1% of customers4.3×more likely
  • Software15% of customers2.7×more likely
  • Internet6% of customers2.1×more likely

Industry

  1. Software21%
  2. IT Services11%
  3. Retail11%
  4. Financial Services10%
  5. Internet8%
  6. Healthcare3%
  7. Consumer Goods3%
  8. Telecommunications3%

Company size

  1. 1–10 employees4%
  2. 11–50 employees9%
  3. 51–200 employees48%
  4. 201–1,000 employees25%
  5. 1,001–5,000 employees9%
  6. 5,001–10,000 employees2%
  7. 10,000+ employees4%

Country

  1. United States46%
  2. United Kingdom10%
  3. Germany6%
  4. Australia4%
  5. Canada4%
  6. Brazil4%
  7. Japan3%
  8. France3%

Breakdowns cover the 14,467 customers with company details so far.

Alternatives to Zendesk

Other tools in the same category, by how many companies use them.

Zendesk FAQ

How many companies use Zendesk?

We've found 15,725 companies using Zendesk among the 177,823 we've scanned so far. We only count a company when a direct public record backs it up.

What kind of companies use Zendesk?

Zendesk customers are most often in Software (21%), IT Services (11%) and Retail (11%). The most common company size is 51–200 employees (48% of customers with a known size).

Which countries use Zendesk the most?

Most Zendesk customers we've found are in United States (46%), United Kingdom (10%) and Germany (6%).

What are the alternatives to Zendesk?

The most used alternatives in the same category are Freshdesk (4,207 companies), WhatsApp Business (4,197 companies), Intercom (1,995 companies) and Discord (1,562 companies).

How does runsonwhat know a company uses Zendesk?

We read public traces only. For Zendesk that means a domain-verification record in the company's DNS, the company's email records (SPF, MX, DKIM), a subdomain that points at Zendesk, code loaded on the company's website, including tag managers and the company's published subprocessor list. Every match keeps the record it came from.