Companies that use Help Scout
765 companies use Help Scout, as of October 2026.
Help Scout: Shared inbox and help desk. We've found 765 companies using Help Scout, most often in Software (22%) and Internet (17%), typically with 51–200 employees and 59% based in United States.
Customers765companies use it
Most popular withSoftware As a Service19× more likely than average
Typical customer51–200employees · mostly United States
- Absolutely Thinabsolutelythin.comHealth, Wellness and Fitness · United States
- American Reading Companyamericanreading.comEducation Management · United States
- Autoreimbursement.com Favr Fixed And Variable Rate Plansautoreimbursement.comManagement Consulting · United States
Showing 40 of 846
Help Scout customers also use
How much more likely Help Scout customers are to use each tool than the average company.
DMARC DigestsSecurity & Compliance8.7×more likely
MixpanelAnalytics5.4×more likely
SegmentAnalytics5.0×more likely
IntercomSupport & Docs4.5×more likely
PostmarkEmail Delivery4.4×more likely
Atlassian StatuspageMonitoring4.4×more likely
StripePayments & Billing4.1×more likely
Amazon Trust ServicesSecurity & Compliance2.9×more likely
MailchimpMarketing2.3×more likely
Mailchimp TransactionalEmail Delivery2.2×more likely
HubSpotSales & CRM1.7×more likely
Amazon Route 53DNS1.5×more likely
What kind of companies use Help Scout
Segments where Help Scout customers are more common than among all the companies we track.
- Software As a Service1% of customers19×more likely
- Entertainment1% of customers4.8×more likely
- Internet13% of customers4.4×more likely
- Video Games1% of customers3.4×more likely
- 11–50 employees27% of customers3.2×more likely
- Software16% of customers2.9×more likely
- E-learning2% of customers2.7×more likely
- 1–10 employees9% of customers1.5×more likely
Industry
Company size
Country
Breakdowns cover the 690 customers with company details so far.
Alternatives to Help Scout
Other tools in the same category, by how many companies use them.