4,281 companies use Freshdesk, as of October 2026.
Freshdesk: Customer support. We've found 4,281 companies using Freshdesk, most often in IT Services (17%) and Software (15%), typically with 51–200 employees and 42% based in United States.
Customers4,281companies use it
Most popular withSecurity and Investigations6.5× more likely than average
Typical customer51–200employees · mostly United States
We've found 4,281 companies using Freshdesk among the 179,299 we've scanned so far. We only count a company when a direct public record backs it up.
What kind of companies use Freshdesk?
Freshdesk customers are most often in IT Services (17%), Software (15%) and Financial Services (9%). The most common company size is 51–200 employees (49% of customers with a known size).
Which countries use Freshdesk the most?
Most Freshdesk customers we've found are in United States (42%), United Kingdom (13%) and India (5%).
What are the alternatives to Freshdesk?
The most used alternatives in the same category are Zendesk (16,035 companies), WhatsApp Business (4,228 companies), Intercom (2,021 companies) and Discord (1,576 companies).
How does runsonwhat know a company uses Freshdesk?
We read public traces only. For Freshdesk that means the company's email records (SPF, MX, DKIM), a subdomain that points at Freshdesk, code loaded on the company's website, including tag managers and the company's published subprocessor list. Every match keeps the record it came from.
BitwardenSecurity & Compliance1.8×more likely
SlackCollaboration1.7×more likely
1PasswordSecurity & Compliance1.7×more likely
CursorDev Tools1.6×more likely
Have I Been PwnedSecurity & Compliance1.6×more likely
Atlassian StatuspageMonitoring1.6×more likely
AnthropicAI1.6×more likely
ZoomCollaboration1.5×more likely