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Companies that use Freshworks CRM

698 companies use Freshworks CRM, as of October 2026.

Freshworks CRM (freshworks CRM is a cloud-based customer relationship management (CRM) solution) is one of the Sales & CRM tools we track. Most of its customers have 11–50 employees, often in software or financial services, and 37% are in the United States. In the last 30 days, 2 companies started using it, and most matches come from real-browser crawls of homepages.

We also track these Freshworks products separately:

Customers698companies use it
Most popular withSoftware2.1× more likely than average
New customers+2started in the last 30 days
  1. Exit Realty Professionalscoastalhomesva.comReal Estate · United States
    11–50 employeesSeen Oct 2026
  2. Oaks Integrated Careoaksintcare.orgMental Health Care · United States
    1,001–5,000 employeesSeen Oct 2026
  3. Teledyne LeCroy Xenaxenanetworks.comComputer Networking · Denmark
    51–200 employeesSeen Oct 2026
  4. ​Agilex Biolabsagilexbiolabs.comBiotechnology · Australia
    51–200 employeesSeen Oct 2026
  5. Linkplay Technologylinkplay.comConsumer Electronics · United States
    51–200 employeesSeen Oct 2026
  6. Asuransi Astra - Asuransi Umum Terbaik di Indonesiaasuransiastra.com
    Seen Oct 2026
  7. AMG - Avid Marketing Groupavidinc.comMarketing and Advertising · United States
    51–200 employeesSeen Oct 2026
  8. BankTechbank.techFinancial Services · South Africa
    11–50 employeesSeen Oct 2026
  9. Screenspacebitvu.comMarketing and Advertising · United Kingdom
    11–50 employeesSeen Oct 2026
  10. Buglancebuglance.comSoftware · United Arab Emirates
    11–50 employeesSeen Oct 2026
  11. Centric Business Systemscentricbiz.comBusiness Supplies and Equipment · United States
    201–1,000 employeesSeen Oct 2026
  12. Paradiso Solutionscognispark.aiSoftware · United States
    51–200 employeesSeen Oct 2026
  13. Connect Sourceconnectsource.com.auElectrical/electronic Manufacturing · Australia
    51–200 employeesSeen Oct 2026
  14. Corporate Marketingcorporatemg.comMarketing and Advertising · United States
    11–50 employeesSeen Oct 2026
  15. Creatnlrncreatnlrn.comSoftware · India
    11–50 employeesSeen Oct 2026
  16. DRV Techdrvtech.comIT Services · United States
    11–50 employeesSeen Oct 2026
  17. Instashowinginstashowing.comSoftware · United States
    11–50 employeesSeen Oct 2026
  18. Linc Digital Systems Pvt.ltd.lincdigital.comMechanical or Industrial Engineering · India
    51–200 employeesSeen Oct 2026
  19. Little Baguiolittlebaguioterraces.comTelecommunications · United States
    11–50 employeesSeen Oct 2026
  20. Mindspaceoutsourcingmindspaceoutsourcing.co.ukOutsourcing/offshoring · United Kingdom
    51–200 employeesSeen Oct 2026

Showing 40 of 698

Freshworks CRM customers also use

How much more likely Freshworks CRM customers are to use each tool than the average company.

What kind of companies use Freshworks CRM

Segments where Freshworks CRM customers are more common than among all the companies we track.

  • Software10% of customers2.1×more likely
  • Financial Services7% of customers1.8×more likely

Freshworks CRM customers by industry

  1. Software15%
  2. Financial Services10%
  3. IT Services9%
  4. Retail8%
  5. Internet5%
  6. Consumer Goods4%
  7. Marketing and Advertising4%
  8. Logistics and Supply Chain4%

Freshworks CRM customers by company size

  1. 1–10 employees3%
  2. 11–50 employees51%
  3. 51–200 employees28%
  4. 201–1,000 employees14%
  5. 1,001–5,000 employees3%
  6. 5,001–10,000 employees1%
  7. 10,000+ employees1%

Freshworks CRM customers by country

  1. United States37%
  2. India11%
  3. United Kingdom9%
  4. Australia5%
  5. Canada4%
  6. Brazil3%
  7. Sweden3%
  8. Netherlands3%

Breakdowns cover the 604 customers with company details so far.

Alternatives to Freshworks CRM

Other tools in the same category, by how many companies use them.

Research on Freshworks CRM

Freshworks CRM FAQ

How many companies use Freshworks CRM?

As of October 2026, 698 companies show public evidence of using Freshworks CRM across the 1,813,231 company domains runsonwhat tracks. That makes Freshworks CRM the 28th most used of the 92 Sales & CRM tools with confirmed customers, behind SalesViewer (709). The number is a lower bound: a company counts only when a public record, such as a DNS entry or Freshworks CRM's code on its website, shows the tool in use.

Which companies use Freshworks CRM?

Companies that use Freshworks CRM include DreamHost, Linkplay Technology, Exit Realty Professionals, Oaks Integrated Care and Teledyne LeCroy Xena, according to runsonwhat's public-record scans (October 2026). The biggest industries among Freshworks CRM customers are software (15%) and financial services (10%). The full list of 698 companies can be filtered by industry, company size and country on runsonwhat's Freshworks CRM page.

What industries use Freshworks CRM the most?

The industries with the most Freshworks CRM customers are software (15%), financial services (10%) and IT services (9.3%), based on the 366 companies with a known industry. Relative to all companies runsonwhat tracks, Freshworks CRM stands out most in software (2.1× the average rate) and financial services (1.8× the average rate).

Is Freshworks CRM more popular with startups or large companies?

Freshworks CRM is used mostly by small companies: of the 546 companies with a known size, 54% have up to 50 employees, 42% have 51 to 1,000 and 4.0% have more than 1,000.

Which countries use Freshworks CRM the most?

Most Freshworks CRM customers runsonwhat has found are based in the United States (37%), India (11%) and the United Kingdom (9.1%), out of 493 companies with a known country. Outside the United States, the biggest markets are India and the United Kingdom.

Is Freshworks CRM gaining or losing customers?

In the 90 days to October 2026, 3 companies started using Freshworks CRM and 0 companies stopped, a net gain of 3. runsonwhat counts a start or a stop only between two checks of the same company done the same way, so a change in how a site is scanned never shows up as churn.

Freshworks CRM vs HubSpot: which is more widely used?

HubSpot is more widely used: 93,773 companies show public evidence of HubSpot, against 698 for Freshworks CRM (134× as many), according to runsonwhat (October 2026). 76 companies run both, which is 11% of Freshworks CRM's customers.

What are the most popular alternatives to Freshworks CRM?

By the number of companies using them, the most used Sales & CRM tools other than Freshworks CRM are HubSpot (93,773), Zoho (62,409), Salesforce (33,988) and Calendly (27,315), according to runsonwhat (October 2026). Not every tool in a category does the same job, so check each one's page; runsonwhat ranks all Sales & CRM tools at https://www.runsonwhat.com/tools/crm-sales.

What other tools do Freshworks CRM customers use?

Freshworks CRM customers use Freshdesk, Judge.me and Klaviyo far more often than the average company. For example, 76% of Freshworks CRM customers also run Freshdesk, 91× the rate among all companies runsonwhat tracks, and 5.6% run Judge.me.

How does runsonwhat know a company uses Freshworks CRM?

runsonwhat reads public records only. For Freshworks CRM, that means Freshworks CRM's code on the company's website or in its tag manager. A company is listed only when that record is present, and each match keeps the record it came from. DNS is rechecked weekly and websites about monthly.