runsonwhat

IDEO's tech stack

What does IDEO use?

IDEO (ideo.com) uses at least 35 tools we can see from public records, including Microsoft Azure for hosting, Microsoft 365 for email and documents, HubSpot for sales and Zendesk for customer support. Last checked .

“IDEO is a global design and innovation consultancy that pioneered human-centered design. For nearly 50 years, IDEO has helped the world's most imaginative leaders create products, services, and organizations that shape the future.”

Industry
Design
Size
201–1,000 employees
Based in
San Francisco, United States
Founded
1991
LinkedIn
Company page
Re-check liveVisit ideo.com
Tools found
35
Categories
17
Oldest proven tool
May 2022
Changes seen
1

IDEO's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

2 tools, where the bytes are served from

Hosting & Cloud

CDN & Edge

Application

4 tools, what the product is built with

Frontend

AI

Media & UI

Data & Observability

4 tools, what they measure and store

Analytics

Go-to-market

10 tools, how they find and keep customers

Website & CMS

Marketing

Ads & Pixels

Sales & CRM

Support & Docs

Company Ops

15 tools, what the team runs on day to day

Email Delivery

Workspace

Collaboration

Dev Tools

Security & Compliance

Other traces

What changed at IDEO

Recent starts and stops

  1. StartedRhino

Using since

Dates come from the first certificate of the subdomain that points at the tool.

  1. Freshdesk
  2. EasyRedir
  3. Apollo.io
  4. Stape

Companies like IDEO also use

Tools common among companies with a similar stack that we haven't found at IDEO.

Companies with a stack like IDEO's

Ranked by shared tools, with rare tools counting more.

IDEO tech stack FAQ

What tools does IDEO use?

As of October 2026, runsonwhat has found 35 tools at IDEO (ideo.com) in public records. Edge & Hosting: Cloudflare and Microsoft Azure. Application: jQuery, Google Fonts and Anthropic. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: Google Ads, Microsoft Ads and LinkedIn Insight Tag. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 20, 2026.

What cloud does IDEO run on?

IDEO uses Microsoft Azure for hosting and cloud infrastructure, according to runsonwhat (October 2026). runsonwhat found Microsoft Azure through DNS records that point at Microsoft Azure. Microsoft Azure is used by 46,112 companies runsonwhat tracks.

What CRM does IDEO use?

IDEO uses HubSpot for its CRM, alongside Apollo.io, according to runsonwhat (October 2026). runsonwhat found HubSpot through email records that authorize HubSpot and code on ideo.com. HubSpot is used by 92,965 companies runsonwhat tracks.

What email provider does IDEO use?

IDEO uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 706,378 companies runsonwhat tracks.

What does IDEO use for customer support?

IDEO uses Zendesk for customer support and documentation, alongside Freshdesk, according to runsonwhat (October 2026). runsonwhat found Zendesk through email records that authorize Zendesk. Zendesk is used by 41,320 companies runsonwhat tracks.

What analytics tools does IDEO use?

IDEO uses Google Analytics for analytics, alongside Google Tag Manager, Microsoft Clarity and Stape, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on ideo.com. Google Analytics is used by 863,613 companies runsonwhat tracks.

How long has IDEO used Freshdesk?

IDEO has used Freshdesk since at least May 2022, going by the first public certificate of the ideo.com subdomain that points at Freshdesk. Other long-running tools at IDEO include EasyRedir (since June 2022), Apollo.io (since June 2026) and Stape (since June 2026).

Does IDEO use jQuery?

Yes. runsonwhat found jQuery at IDEO through jQuery code on ideo.com. jQuery is a Frontend tool used by 905,541 companies runsonwhat tracks.

Does IDEO use AI tools?

Yes. runsonwhat has found Anthropic and OpenAI at IDEO; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so IDEO may use more AI tools than these.

Has IDEO changed tools recently?

Yes. On runsonwhat's rechecks, IDEO started using Rhino (latest on October 9, 2026). A change counts only between two checks of ideo.com done the same way.

Which companies have a tech stack similar to IDEO's?

The companies with the stacks most like IDEO's are iRobot, Norwich University, Pluto TV and Storable, according to runsonwhat (October 2026). Each shares 14 to 21 tools with IDEO, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

How does runsonwhat know what IDEO uses?

runsonwhat reads public records only. Of the 35 tools at IDEO, 14 were found through DNS records, 9 through code on ideo.com, 7 through email records and 5 through subdomains that point at the vendor. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and ideo.com about monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.