How many companies use OpenAI?
As of October 2026, 30,958 companies show public evidence of using OpenAI across the 1,789,069 company domains runsonwhat tracks. That makes OpenAI the second most used of the 52 AI tools with confirmed customers, behind Anthropic (57,786). The number is a lower bound: a company counts only when a public record, such as a DNS entry or OpenAI's code on its website, shows the tool in use.
Which companies use OpenAI?
Companies that use OpenAI include GitHub, DigiCert, Zendesk, Datadog and LaunchDarkly, according to runsonwhat's public-record scans (October 2026). The biggest industries among OpenAI customers are IT services (18%) and software (16%). The full list of 30,958 companies can be filtered by industry, company size and country on runsonwhat's OpenAI page.
What industries use OpenAI the most?
The industries with the most OpenAI customers are IT services (18%), software (16%) and financial services (8.7%), based on the 16,246 companies with a known industry. Relative to all companies runsonwhat tracks, OpenAI stands out most in software (2.1× the average rate).
Is OpenAI more popular with startups or large companies?
OpenAI is used mostly by mid-size companies: of the 25,111 companies with a known size, 42% have up to 50 employees, 48% have 51 to 1,000 and 11% have more than 1,000. Compared with all companies runsonwhat tracks, OpenAI is 2.6× as common among companies with 1,001–5,000 employees.
Which countries use OpenAI the most?
Most OpenAI customers runsonwhat has found are based in the United States (48%), the United Kingdom (7.2%) and Germany (6.4%), out of 24,251 companies with a known country. Outside the United States, the biggest markets are the United Kingdom and Germany.
Is OpenAI gaining or losing customers?
In the 90 days to October 2026, 17 companies started using OpenAI and 4 companies stopped, a net gain of 13. runsonwhat counts a start or a stop only between two checks of the same company done the same way, so a change in how a site is scanned never shows up as churn.
OpenAI vs Anthropic: which is more widely used?
Anthropic is more widely used: 57,786 companies show public evidence of Anthropic, against 30,958 for OpenAI (1.9× as many), according to runsonwhat (October 2026). 13,779 companies run both, which is 45% of OpenAI's customers.
What are the most popular alternatives to OpenAI?
By the number of companies using them, the most used AI tools other than OpenAI are Anthropic (57,786), Perplexity (1,288), Chatbase (1,208) and TollBit (956), according to runsonwhat (October 2026). Not every tool in a category does the same job, so check each one's page; runsonwhat ranks all AI tools at https://www.runsonwhat.com/tools/ai-tools.
What other tools do OpenAI customers use?
OpenAI customers use Zapier, Cursor and Notion far more often than the average company. For example, 3.3% of OpenAI customers also run Zapier, 15× the rate among all companies runsonwhat tracks, and 9.3% run Cursor.
How does runsonwhat know a company uses OpenAI?
runsonwhat reads public records only. For OpenAI, that means a domain-verification record for OpenAI in the company's DNS or OpenAI on the company's own subprocessor list. A company is listed only when one of these direct records is present, and each match keeps the record it came from. DNS is rechecked weekly and websites about monthly.