Cotton On's tech stack
What does Cotton On use?
Cotton On (cottonon.com) uses at least 43 tools we can see from public records, including Microsoft Azure for hosting, Salesforce for sales, Zendesk for customer support and Contentsquare for analytics. Cotton On has used Salesforce Commerce Cloud since Apr 2012, going by certificate records. Last checked .
- Industry
- Retail
- Based in
- Australia
- Founded
- 1991
- Tools found
- 43
- Categories
- 17
- Oldest proven tool
- Apr 2012
- Changes seen
- 1
Cotton On's stack, layer by layer
Of 43 tools, 27 came from website code, 8 from DNS verification records, 4 from custom domain and 4 from other records. Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
4 tools, where the bytes are served from
Application
5 tools, what the product is built with
Frontend
Payments & Billing
Data & Observability
5 tools, what they measure and store
Monitoring
Flags & Experiments
Go-to-market
20 tools, how they find and keep customers
Website & CMS
Marketing
Ads & Pixels
Sales & CRM
Support & Docs
Company Ops
9 tools, what the team runs on day to day
Email Delivery
Workspace
Security & Compliance
What changed at Cotton On
Recent starts and stops
- StoppedKnowBe4
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Cotton On tech stack FAQ
What tools does Cotton On use?
As of November 2026, runsonwhat has found 43 tools at Cotton On (cottonon.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Microsoft Azure. Application: jQuery, Google Fonts and Vimeo. Data & Observability: Google Analytics, Google Tag Manager and web-vitals. Go-to-market: Google Ads, Meta Pixel and Microsoft Ads. Company Ops: Microsoft 365, reCAPTCHA and SendGrid. Last checked November 2, 2026.
What cloud does Cotton On run on?
Cotton On uses Amazon Web Services for hosting and cloud infrastructure, alongside Microsoft Azure, according to runsonwhat (November 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on cottonon.com. Amazon Web Services is used by 147,282 companies runsonwhat tracks.
What CRM does Cotton On use?
Cotton On uses Salesforce for its CRM, according to runsonwhat (November 2026). runsonwhat found Salesforce through Salesforce code on cottonon.com. Salesforce is used by 35,214 companies runsonwhat tracks.
What email provider does Cotton On use?
Cotton On uses Microsoft 365 for email and office software, alongside Apple Business, according to runsonwhat (November 2026). runsonwhat found Microsoft 365 through email records that authorize Microsoft 365 and a DNS verification record. Microsoft 365 is used by 730,169 companies runsonwhat tracks.
What does Cotton On use for customer support?
Cotton On uses Zendesk for customer support and documentation, according to runsonwhat (November 2026). runsonwhat found Zendesk through a subdomain that points at Zendesk and email records, and Cotton On has used it since at least August 2017. Zendesk is used by 43,460 companies runsonwhat tracks.
What payment provider does Cotton On use?
Cotton On uses PayPal for payments and billing, according to runsonwhat (November 2026). runsonwhat found PayPal through PayPal code on cottonon.com. PayPal is used by 35,171 companies runsonwhat tracks.
How long has Cotton On used Salesforce Commerce Cloud?
Cotton On has used Salesforce Commerce Cloud since at least April 2012, going by the first public certificate of the cottonon.com subdomain that points at Salesforce Commerce Cloud. Other long-running tools at Cotton On include Zendesk (since August 2017), Salesforce Marketing Cloud (since September 2025) and Microsoft Azure (since August 2026).
Does Cotton On use jQuery?
Yes. runsonwhat found jQuery at Cotton On through jQuery code on cottonon.com. jQuery is a Frontend tool used by 927,163 companies runsonwhat tracks.
Has Cotton On changed tools recently?
Yes. On runsonwhat's rechecks, Cotton On stopped using KnowBe4 (latest on October 30, 2026). A change counts only between two checks of cottonon.com done the same way.
Which companies have a tech stack similar to Cotton On's?
The companies with the stacks most like Cotton On's are J&P Cycles, Cycle Gear, Cardcash.com and Factorie, according to runsonwhat (November 2026). Each shares 17 to 31 tools with Cotton On, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Cotton On uses?
runsonwhat reads public records only. Of the 43 tools at Cotton On, 27 were found through code on cottonon.com, 9 through DNS records, 4 through subdomains that point at the vendor and 3 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and cottonon.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.