Universal Music Group's tech stack
What does Universal Music Group use?
Universal Music Group (umusic.com) uses at least 40 tools we can see from public records, including Microsoft 365 for email and documents, Zendesk for customer support, Google Analytics for analytics and WordPress for its website. Last checked .
- Tools found
- 40
- Categories
- 19
- Oldest proven tool
- Mar 2024
- Last checked
- Oct 2026
Universal Music Group's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
2 tools, where the bytes are served from
CDN & Edge
Application
8 tools, what the product is built with
Frontend
Auth & Identity
Data & Observability
4 tools, what they measure and store
Monitoring
Go-to-market
9 tools, how they find and keep customers
Website & CMS
Ads & Pixels
Support & Docs
Company Ops
17 tools, what the team runs on day to day
Email Delivery
Collaboration
Dev Tools
People & HR
Security & Compliance
Other traces
What changed at Universal Music Group
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Universal Music Group tech stack FAQ
What tools does Universal Music Group use?
As of October 2026, runsonwhat has found 40 tools at Universal Music Group (umusic.com) in public records. Edge & Hosting: Amazon Route 53 and Amazon CloudFront. Application: jQuery, Google Fonts and Font Awesome. Data & Observability: Google Analytics, Google Tag Manager and Mixpanel. Go-to-market: WordPress, Google Ads and Meta Pixel. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 20, 2026.
What email provider does Universal Music Group use?
Universal Music Group uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through email records that authorize Microsoft 365 and a DNS verification record. Microsoft 365 is used by 716,650 companies runsonwhat tracks.
What does Universal Music Group use for customer support?
Universal Music Group uses Zendesk for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Zendesk through email records that authorize Zendesk. Zendesk is used by 42,360 companies runsonwhat tracks.
What analytics tools does Universal Music Group use?
Universal Music Group uses Google Analytics for analytics, alongside Google Tag Manager and Mixpanel, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on umusic.com. Google Analytics is used by 892,339 companies runsonwhat tracks.
What is Universal Music Group's website built with?
Universal Music Group uses WordPress for its website, alongside Yoast SEO and Shopify, according to runsonwhat (October 2026). runsonwhat found WordPress through WordPress code on umusic.com. WordPress is used by 601,844 companies runsonwhat tracks.
What marketing software does Universal Music Group use?
Universal Music Group uses Dynamics 365 Customer Insights for marketing, alongside Prowly, according to runsonwhat (October 2026). runsonwhat found Dynamics 365 Customer Insights through a DNS verification record for Dynamics 365 Customer Insights. Dynamics 365 Customer Insights is used by 6,196 companies runsonwhat tracks.
How long has Universal Music Group used Ping Identity?
Universal Music Group has used Ping Identity since at least March 2024, going by the first public certificate of the umusic.com subdomain that points at Ping Identity.
Does Universal Music Group use jQuery?
Yes. runsonwhat found jQuery at Universal Music Group through jQuery code on umusic.com. jQuery is a Frontend tool used by 922,712 companies runsonwhat tracks.
Does Universal Music Group use AI tools?
Yes. runsonwhat has found OpenAI at Universal Music Group; OpenAI, for example, through a DNS verification record for OpenAI. AI services called only from servers leave no public trace, so Universal Music Group may use more AI tools than these.
Which companies have a tech stack similar to Universal Music Group's?
The companies with the stacks most like Universal Music Group's are Three Ireland, BlueCross BlueShield of Tennessee, Gartner and GHD, according to runsonwhat (October 2026). Each shares 12 to 19 tools with Universal Music Group, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Universal Music Group uses?
runsonwhat reads public records only. Of the 40 tools at Universal Music Group, 20 were found through DNS records, 10 through code on umusic.com, 6 through email records and 4 through subdomains that point at the vendor. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and umusic.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.