Talkdesk's tech stack
What does Talkdesk use?
Talkdesk (talkdesk.com) uses at least 56 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, HubSpot for sales and Zendesk for customer support. Last checked .
“Talkdesk is a global customer experience automation (CXA) company, combining AI contact center software with intelligent automation to transform every customer interaction. Talkdesk helps enterprises scale customer service, reduce costs, and deliver faster, more personalized experiences.”
- Based in
- San Francisco, United States
- Company page
- Tools found
- 56
- Categories
- 20
- Oldest proven tool
- Aug 2017
- Last checked
- Oct 2026
Talkdesk's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
3 tools, where the bytes are served from
Application
8 tools, what the product is built with
Frontend
Backend & Database
Media & UI
Data & Observability
8 tools, what they measure and store
Monitoring
Analytics
Flags & Experiments
Go-to-market
15 tools, how they find and keep customers
Website & CMS
Support & Docs
Company Ops
22 tools, what the team runs on day to day
Email Delivery
What changed at Talkdesk
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Talkdesk tech stack FAQ
What tools does Talkdesk use?
As of October 2026, runsonwhat has found 56 tools at Talkdesk (talkdesk.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Amazon Route 53. Application: Google Fonts, React and Next.js. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: Google Ads, LinkedIn Insight Tag and Microsoft Ads. Company Ops: Microsoft 365, Google Workspace and reCAPTCHA. Last checked October 20, 2026.
What cloud does Talkdesk run on?
Talkdesk uses Amazon Web Services for hosting and cloud infrastructure, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on talkdesk.com. Amazon Web Services is used by 146,159 companies runsonwhat tracks.
What CRM does Talkdesk use?
Talkdesk uses HubSpot for its CRM, alongside Salesforce, 6sense and TechTarget, according to runsonwhat (October 2026). runsonwhat found HubSpot through a DNS verification record for HubSpot and code on talkdesk.com. HubSpot is used by 95,216 companies runsonwhat tracks.
What email provider does Talkdesk use?
Talkdesk uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 715,787 companies runsonwhat tracks.
What does Talkdesk use for customer support?
Talkdesk uses Zendesk for customer support and documentation, alongside ReadMe, according to runsonwhat (October 2026). runsonwhat found Zendesk through a subdomain that points at Zendesk and email records, and Talkdesk has used it since at least August 2017. Zendesk is used by 42,364 companies runsonwhat tracks.
What analytics tools does Talkdesk use?
Talkdesk uses Google Analytics for analytics, alongside Google Tag Manager, Microsoft Clarity and Hotjar, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on talkdesk.com. Google Analytics is used by 894,444 companies runsonwhat tracks.
How long has Talkdesk used Zendesk?
Talkdesk has used Zendesk since at least August 2017, going by the first public certificate of the talkdesk.com subdomain that points at Zendesk. Other long-running tools at Talkdesk include ReadMe (since September 2017), Atlassian Statuspage (since March 2018) and Marketo (since June 2019).
Does Talkdesk use Google Fonts?
Yes. runsonwhat found Google Fonts at Talkdesk through Google Fonts code on talkdesk.com. Google Fonts is a Media & UI tool used by 818,404 companies runsonwhat tracks.
Does Talkdesk use AI tools?
Yes. runsonwhat has found Anthropic at Talkdesk; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so Talkdesk may use more AI tools than these.
Which companies have a tech stack similar to Talkdesk's?
The companies with the stacks most like Talkdesk's are Cribl, Unity Software, WorkOS and Socket, according to runsonwhat (October 2026). Each shares 18 to 31 tools with Talkdesk, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Talkdesk uses?
runsonwhat reads public records only. Of the 56 tools at Talkdesk, 25 were found through DNS records, 18 through code on talkdesk.com, 9 through subdomains that point at the vendor, 3 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and talkdesk.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.