Twilio's tech stack
What does Twilio use?
Twilio (segment.com) uses at least 40 tools we can see from public records, including Microsoft 365 for email and documents, HubSpot for sales, Zendesk for customer support and Google Analytics for analytics. Last checked .
“Software and APIs to collect, clean, and control customer data.”
- Industry
- Analytics
- Size
- 201–1,000 employees
- Based in
- San Francisco, United States
- Company page
- Tools found
- 40
- Categories
- 16
- Layers
- 5 of 5
- Last checked
- Oct 2026
Twilio's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
3 tools, where the bytes are served from
Application
1 tool, what the product is built with
Search
Data & Observability
4 tools, what they measure and store
Monitoring
Flags & Experiments
Go-to-market
16 tools, how they find and keep customers
Ads & Pixels
Support & Docs
Company Ops
16 tools, what the team runs on day to day
Email Delivery
Collaboration
Finance & Legal
Security & Compliance
Companies like Twilio also use
Tools common among companies with a similar stack that we haven't found at Twilio.
Companies with a stack like Twilio's
Ranked by shared tools, with rare tools counting more.
AirtableSoftware As a Service · 201–1,000 people25in common
Panorama EducationEducation · 201–1,000 people17in common
RiskifiedE-commerce · 201–1,000 people14in common
BoxFile-hosting Service · 1,001–5,000 people16in common
AtlassianSoftware · 1,001–5,000 people14in common
TwilioSoftware · 5,001–10,000 people28in common
Proofpoint, Inc.Computer Security13in common
Nokia NetworksTelecommunications · 10,000+ people16in common
More Analytics companies
Other Analytics companies we've checked.
Twilio tech stack FAQ
What tools does Twilio use?
We've found 40 tools at Twilio (segment.com). Edge & Hosting: Amazon Route 53, Amazon CloudFront and Fastly. Application: Algolia. Data & Observability: Google Analytics, Google Tag Manager and Atlassian Statuspage. Go-to-market: Meta Pixel, Google Ads and HubSpot. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 2, 2026.
What CRM does Twilio use?
Twilio uses HubSpot, Qualified and Gainsight for sales and CRM, among 4 tools in this category. We found HubSpot through DNS verification records.
What email provider does Twilio use?
Twilio uses Microsoft 365 and Google Workspace for email and documents. We found Microsoft 365 through DNS verification records.
What does Twilio use for customer support?
Twilio uses Zendesk and Drift for customer support. We found Zendesk through email records.
What analytics tools does Twilio use?
Twilio uses Google Analytics and Google Tag Manager for analytics. We found Google Analytics through website code.
What marketing software does Twilio use?
Twilio uses Marketo, Customer.io and BigMarker for marketing. We found Marketo through website code.
Does Twilio use Microsoft 365?
Yes. We found Microsoft 365 at Twilio through DNS verification records. Microsoft 365 is used by 675,294 companies we track.
How does runsonwhat know what Twilio uses?
We read public traces only: Twilio's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.