runsonwhat

Heap's tech stack

What does Heap use?

Heap (heap.io) uses at least 25 tools we can see from public records, including Netlify for hosting, Google Workspace for email and documents, Gainsight for sales and Zendesk for customer support. Last checked .

“Captures user interactions with no code to generate analytics.”

Industry
Analytics
Size
201–1,000 employees
Based in
Seattle, United States
Founded
2013
LinkedIn
Company page
Re-check liveVisit heap.io
Tools found
25
Categories
15
Layers
5 of 5
Last checked
Oct 2026

Heap's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

2 tools, where the bytes are served from

Hosting & Cloud

DNS

Application

4 tools, what the product is built with

Frontend

Search

Media & UI

Data & Observability

2 tools, what they measure and store

Monitoring

Analytics

Go-to-market

8 tools, how they find and keep customers

Website & CMS

Marketing

Sales & CRM

Support & Docs

Company Ops

9 tools, what the team runs on day to day

Email Delivery

Workspace

Dev Tools

Security & Compliance

Companies like Heap also use

Tools common among companies with a similar stack that we haven't found at Heap.

Companies with a stack like Heap's

Ranked by shared tools, with rare tools counting more.

More Analytics companies

Other Analytics companies we've checked.

Heap tech stack FAQ

What tools does Heap use?

We've found 25 tools at Heap (heap.io). Edge & Hosting: Amazon Route 53 and Netlify. Application: Next.js, Adobe Fonts and Wistia. Data & Observability: Google Tag Manager and Atlassian Statuspage. Go-to-market: Zendesk, Marketo and Contentful. Company Ops: Google Workspace, SendGrid and Atlassian. Last checked October 2, 2026.

What cloud does Heap run on?

Heap uses Netlify for hosting. We found Netlify through custom domain and website code.

What CRM does Heap use?

Heap uses Gainsight and PartnerPage for sales and CRM. We found Gainsight through custom domain.

What email provider does Heap use?

Heap uses Google Workspace for email and documents. We found Google Workspace through email records.

What does Heap use for customer support?

Heap uses Zendesk, ReadMe and Skilljar for customer support. We found Zendesk through custom domain and email records.

What analytics tools does Heap use?

Heap uses Google Tag Manager for analytics. We found Google Tag Manager through website code.

Does Heap use Google Workspace?

Yes. We found Google Workspace at Heap through email records. Google Workspace is used by 126,364 companies we track.

How does runsonwhat know what Heap uses?

We read public traces only: Heap's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.