Twilio's tech stack
What does Twilio use?
Twilio (twilio.com) uses at least 92 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, ZoomInfo for sales and Zendesk for customer support. Last checked .
“Communication APIs for SMS, Voice, Video & Authentication”
- Industry
- Software
- Size
- 5,001–10,000 employees
- Based in
- San Francisco, United States
- Founded
- 2008
- Company page
- Tools found
- 92
- Categories
- 26
- Oldest proven tool
- Jan 2026
- Last checked
- Oct 2026
Twilio's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
9 tools, where the bytes are served from
Application
14 tools, what the product is built with
Frontend
Auth & Identity
Backend & Database
Payments & Billing
Search
Media & UI
Data & Observability
14 tools, what they measure and store
Analytics
Flags & Experiments
Go-to-market
26 tools, how they find and keep customers
Ads & Pixels
Support & Docs
Company Ops
29 tools, what the team runs on day to day
Email Delivery
Dev Tools
People & HR
Finance & Legal
Security & Compliance
Other traces
What changed at Twilio
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Twilio tech stack FAQ
What tools does Twilio use?
As of October 2026, runsonwhat has found 92 tools at Twilio (twilio.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Fastly. Application: jQuery, GSAP and Anthropic. Data & Observability: Google Analytics, Google Tag Manager and Sentry. Go-to-market: Google Ads, Meta Pixel and Microsoft Ads. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 7, 2026.
What cloud does Twilio run on?
Twilio uses Amazon Web Services for hosting and cloud infrastructure, alongside Vercel, Microsoft Azure and GitHub Pages, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services and code on twilio.com. Amazon Web Services is used by 144,746 companies runsonwhat tracks.
What sales tools does Twilio use?
The sales tools runsonwhat has found at Twilio are ZoomInfo, 6sense, Qualified and Salesloft (October 2026); no CRM shows up in Twilio's public records. runsonwhat found ZoomInfo through ZoomInfo code on twilio.com.
What email provider does Twilio use?
Twilio uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 700,589 companies runsonwhat tracks.
What does Twilio use for customer support?
Twilio uses Zendesk for customer support and documentation, alongside Drift, Mintlify and Vanilla Forums, according to runsonwhat (October 2026). runsonwhat found Zendesk through a subdomain that points at Zendesk and email records. Zendesk is used by 40,834 companies runsonwhat tracks.
What payment provider does Twilio use?
Twilio uses Stripe for payments and billing, according to runsonwhat (October 2026). runsonwhat found Stripe through a DNS verification record for Stripe and code on twilio.com. Stripe is used by 26,153 companies runsonwhat tracks.
How long has Twilio used Eightfold AI?
Twilio has used Eightfold AI since at least January 2026, going by the first public certificate of the twilio.com subdomain that points at Eightfold AI.
Does Twilio use jQuery?
Yes. runsonwhat found jQuery at Twilio through jQuery code on twilio.com. jQuery is a Frontend tool used by 895,780 companies runsonwhat tracks.
Does Twilio use AI tools?
Yes. runsonwhat has found Anthropic, OpenAI, ElevenLabs and Deepgram at Twilio; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so Twilio may use more AI tools than these.
Which companies have a tech stack similar to Twilio's?
The companies with the stacks most like Twilio's are LaunchDarkly, RevenueCat, Vybe and Fly.io, according to runsonwhat (October 2026). Each shares 18 to 37 tools with Twilio, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Twilio uses?
runsonwhat reads public records only. Of the 92 tools at Twilio, 33 were found through code on twilio.com, 31 through DNS records, 13 through subdomains that point at the vendor, 11 through its own subprocessor list and 4 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and twilio.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.