Follett's tech stack
What does Follett use?
Follett (follett.com) uses at least 37 tools we can see from public records, including WP Engine for hosting, HubSpot for sales, Zendesk for customer support and Qualtrics for analytics. Follett has used HubSpot since Apr 2018, going by certificate records. Last checked .
- Industry
- Retail
- Based in
- United States
- Company page
- Tools found
- 37
- Categories
- 18
- Oldest proven tool
- Apr 2018
- Last checked
- Nov 2026
Follett's stack, layer by layer
Of 37 tools, 15 came from website code, 11 from DNS verification records, 6 from email records and 5 from other records. Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
4 tools, where the bytes are served from
Hosting & Cloud
CDN & Edge
Application
8 tools, what the product is built with
Data & Observability
5 tools, what they measure and store
Monitoring
Flags & Experiments
Go-to-market
10 tools, how they find and keep customers
Marketing
Ads & Pixels
Sales & CRM
Support & Docs
Company Ops
10 tools, what the team runs on day to day
Email Delivery
Workspace
Dev Tools
Security & Compliance
What changed at Follett
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Companies like Follett also use
Tools common among companies with a similar stack that we haven't found at Follett.
Companies with a stack like Follett's
Ranked by shared tools, with rare tools counting more.
InatoSoftware · 51–200 people11in common
Tomorrow.iotomorrow.io24in common
NutrienAgriculture · 10,000+ people18in common
ComputeruniverseInternet · 51–200 people8in common
360PlayerSoftware · 11–50 people14in common
Performioperformio.co21in common
TrustlyFintech · 201–1,000 people23in common
Wonga Official Sitewonga.co.za12in common
More Retail companies
Other Retail companies we've checked.
Follett tech stack FAQ
What tools does Follett use?
As of November 2026, runsonwhat has found 37 tools at Follett (follett.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Amazon CloudFront. Application: jQuery, Google Fonts and Vimeo. Data & Observability: Google Analytics, Google Tag Manager and Sentry. Go-to-market: WordPress, Google Ads and Yoast SEO. Company Ops: Microsoft 365, SendGrid and Apple Business. Last checked November 2, 2026.
What cloud does Follett run on?
Follett uses Amazon Web Services for hosting and cloud infrastructure, alongside WP Engine, according to runsonwhat (November 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on follett.com, and Follett has used it since at least November 2024. Amazon Web Services is used by 147,125 companies runsonwhat tracks.
What CRM does Follett use?
Follett uses HubSpot for its CRM, alongside Salesforce, according to runsonwhat (November 2026). runsonwhat found HubSpot through a subdomain that points at HubSpot and code on follett.com, and Follett has used it since at least April 2018. HubSpot is used by 96,978 companies runsonwhat tracks.
What email provider does Follett use?
Follett uses Microsoft 365 for email and office software, alongside Apple Business, according to runsonwhat (November 2026). runsonwhat found Microsoft 365 through email records that authorize Microsoft 365. Microsoft 365 is used by 725,719 companies runsonwhat tracks.
What does Follett use for customer support?
Follett uses Zendesk for customer support and documentation, according to runsonwhat (November 2026). runsonwhat found Zendesk through a subdomain that points at Zendesk, and Follett has used it since at least December 2024. Zendesk is used by 43,261 companies runsonwhat tracks.
What analytics tools does Follett use?
Follett uses Google Analytics for analytics, alongside Google Tag Manager and Qualtrics, according to runsonwhat (November 2026). runsonwhat found Google Analytics through Google Analytics code on follett.com. Google Analytics is used by 905,965 companies runsonwhat tracks.
How long has Follett used HubSpot?
Follett has used HubSpot since at least April 2018, going by the first public certificate of the follett.com subdomain that points at HubSpot. Other long-running tools at Follett include HubSpot CMS (since April 2018), Amazon Web Services (since November 2024) and Amazon CloudFront (since November 2024).
Does Follett use jQuery?
Yes. runsonwhat found jQuery at Follett through jQuery code on follett.com. jQuery is a Frontend tool used by 929,934 companies runsonwhat tracks.
Does Follett use AI tools?
Yes. runsonwhat has found Anthropic at Follett; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so Follett may use more AI tools than these.
Which companies have a tech stack similar to Follett's?
The companies with the stacks most like Follett's are Inato, Tomorrow.io, Nutrien and Computeruniverse, according to runsonwhat (November 2026). Each shares 8 to 24 tools with Follett, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Follett uses?
runsonwhat reads public records only. Of the 37 tools at Follett, 15 were found through code on follett.com, 11 through DNS records, 6 through email records and 5 through subdomains that point at the vendor. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and follett.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.