runsonwhat

ERM's tech stack

What does ERM use?

ERM (erm.com) uses at least 37 tools we can see from public records, including Microsoft 365 for email and documents, HubSpot for sales, ManageEngine ServiceDesk Plus for customer support and Google Analytics for analytics. Last checked .

Industry
Professional Service
Based in
London, United Kingdom
Founded
1971
LinkedIn
Company page
Tools found
37
Categories
15
Oldest proven tool
Nov 2022
Last checked
Oct 2026

ERM's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

1 tool, where the bytes are served from

CDN & Edge

Application

5 tools, what the product is built with

Data & Observability

4 tools, what they measure and store

Company Ops

14 tools, what the team runs on day to day

What changed at ERM

Using since

Dates come from the first certificate of the subdomain that points at the tool.

  1. ManageEngine ServiceDesk Plus

ERM tech stack FAQ

What tools does ERM use?

We've found 37 tools at ERM (erm.com). Edge & Hosting: Cloudflare. Application: Font Awesome, YouTube and Vimeo. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: Google Ads, Meta Pixel and Mailchimp. Company Ops: Microsoft 365, SendGrid and Apple Business. Last checked October 3, 2026.

What CRM does ERM use?

ERM uses HubSpot, Zoho and Salesforce for sales and CRM, among 4 tools in this category. We found HubSpot through email records.

What email provider does ERM use?

ERM uses Microsoft 365 and Apple Business for email and documents. We found Microsoft 365 through DNS verification records and email records.

What does ERM use for customer support?

ERM uses ManageEngine ServiceDesk Plus for customer support. We found ManageEngine ServiceDesk Plus through custom domain since November 2022.

What analytics tools does ERM use?

ERM uses Google Analytics, Google Tag Manager and Microsoft Clarity for analytics. We found Google Analytics through website code.

What marketing software does ERM use?

ERM uses Mailchimp, Pardot and Campaign Monitor for marketing. We found Mailchimp through email records.

Does ERM use Microsoft 365?

Yes. We found Microsoft 365 at ERM through DNS verification records and email records. Microsoft 365 is used by 682,994 companies we track.

How does runsonwhat know what ERM uses?

We read public traces only: ERM's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.