Zoom Communications, Inc.'s tech stack
What does Zoom Communications, Inc. use?
Zoom Communications, Inc. (zoom.com) uses at least 59 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, Salesforce for sales and ServiceNow for customer support. Last checked .
“Modernize workflows with Zoom's trusted collaboration tools: including video meetings, Zoom Chat, VoIP phone, webinars, whiteboard, contact center, and events.”
- Industry
- Video Conference
- Size
- 1,001–5,000 employees
- Based in
- San Jose, CA, United States
- Founded
- 2011
- Company page
- Tools found
- 59
- Categories
- 18
- Layers
- 5 of 5
- Changes seen
- 1
Zoom Communications, Inc.'s stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
4 tools, where the bytes are served from
Hosting & Cloud
CDN & Edge
Application
5 tools, what the product is built with
Data & Observability
7 tools, what they measure and store
Monitoring
Flags & Experiments
Go-to-market
25 tools, how they find and keep customers
Ads & Pixels
Support & Docs
Company Ops
18 tools, what the team runs on day to day
Email Delivery
Collaboration
Dev Tools
What changed at Zoom Communications, Inc.
Recent starts and stops
- StartedNintex
Zoom Communications, Inc. tech stack FAQ
What tools does Zoom Communications use?
As of October 2026, runsonwhat has found 59 tools at Zoom Communications (zoom.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Amazon Route 53. Application: YouTube, GSAP and Anthropic. Data & Observability: Google Analytics, Google Tag Manager and Sentry. Go-to-market: Google Ads, Meta Pixel and Microsoft Ads. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 9, 2026.
What cloud does Zoom Communications run on?
Zoom Communications uses Amazon Web Services for hosting and cloud infrastructure, alongside Microsoft Azure, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on zoom.com. Amazon Web Services is used by 144,252 companies runsonwhat tracks.
What CRM does Zoom Communications use?
Zoom Communications uses Salesforce for its CRM, alongside ZoomInfo, Demandbase and Salesloft, according to runsonwhat (October 2026). runsonwhat found Salesforce through email records that authorize Salesforce and its subprocessor list. Salesforce is used by 32,938 companies runsonwhat tracks.
What email provider does Zoom Communications use?
Zoom Communications uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 694,670 companies runsonwhat tracks.
What does Zoom Communications use for customer support?
Zoom Communications uses ServiceNow for customer support and documentation, alongside Ada, according to runsonwhat (October 2026). runsonwhat found ServiceNow through a subdomain that points at ServiceNow. ServiceNow is used by 898 companies runsonwhat tracks.
What payment provider does Zoom Communications use?
Zoom Communications uses Stripe for payments and billing, according to runsonwhat (October 2026). runsonwhat found Stripe through a DNS verification record for Stripe and code on zoom.com. Stripe is used by 25,632 companies runsonwhat tracks.
Does Zoom Communications use Cloudflare?
Yes. runsonwhat found Cloudflare at Zoom Communications through Cloudflare code on zoom.com. Cloudflare is a CDN & Edge tool used by 686,458 companies runsonwhat tracks.
Does Zoom Communications use AI tools?
Yes. runsonwhat has found Anthropic at Zoom Communications; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so Zoom Communications may use more AI tools than these.
Has Zoom Communications changed tools recently?
Yes. On runsonwhat's rechecks, Zoom Communications started using Nintex (latest on October 9, 2026). A change counts only between two checks of zoom.com done the same way.
Which companies have a tech stack similar to Zoom Communications's?
The companies with the stacks most like Zoom Communications' are Appian, 8am MyCase, BT Group and Intuit, according to runsonwhat (October 2026). Each shares 10 to 26 tools with Zoom Communications, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Zoom Communications uses?
runsonwhat reads public records only. Of the 59 tools at Zoom Communications, 31 were found through code on zoom.com, 14 through DNS records, 9 through subdomains that point at the vendor and 5 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and zoom.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.