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Companies that use ServiceNow

481 companies use ServiceNow, as of October 2026.

ServiceNow: IT and customer service management. We've found 481 companies using ServiceNow, most often in IT Services (32%) and Software (14%), typically with 201–1,000 employees and 49% based in United States.

Customers481companies use it
Most popular with10,000+ employees7.3× more likely than average
Typical customer201–1,000employees · mostly United States
  1. Anaplan Incanaplan.comBusiness Software · United States
    Seen Oct 2026
  2. Cavuca.vuInternet · United Kingdom
    201–1,000 employeesSeen Oct 2026
  3. Csi LTD (a Csi Group Company)csiltd.co.ukIT Services · United Kingdom
    201–1,000 employeesSeen Oct 2026
  4. Seen Oct 2026
  5. EuroCTPeuroctp.euFinancial Services
    Seen Oct 2026
  6. Kervkerv.comIT Services · United Kingdom
    201–1,000 employeesSeen Oct 2026
  7. Pursuant Healthpursuanthealth.comHealth, Wellness and Fitness · United States
    11–50 employeesSeen Oct 2026
  8. Zonalzonal.co.ukSoftware · United Kingdom
    201–1,000 employeesSeen Oct 2026
  9. Best Buybestbuy.comRetail · United States
    Seen Oct 2026
  10. Zoom Communicationszoom.comVideo Conference · United States
    1,001–5,000 employeesSeen Oct 2026
  11. T-Mobile USt-mobile.comMobile Phone · United States
    10,000+ employeesSeen Oct 2026
  12. Pt. Indosat Tbkioh.co.idTelecommunications · Indonesia
    1,001–5,000 employeesSeen Oct 2026
  13. 10,000+ employeesSeen Oct 2026
  14. DHLdhl.comFreight Transport · Germany
    10,000+ employeesSeen Oct 2026
  15. SAPsap.comSoftware · Germany
    10,000+ employeesSeen Oct 2026
  16. 10,000+ employeesSeen Oct 2026
  17. 10,000+ employeesSeen Oct 2026
  18. Here Technologieshere.comCartography · United States
    5,001–10,000 employeesSeen Oct 2026
  19. Accentureaccenture.comProfessional Services · Ireland
    10,000+ employeesSeen Oct 2026

Showing 40 of 485

ServiceNow customers also use

How much more likely ServiceNow customers are to use each tool than the average company.

What kind of companies use ServiceNow

Segments where ServiceNow customers are more common than among all the companies we track.

  • 10,000+ employees16% of customers7.3×more likely
  • Pharmaceuticals2% of customers5.2×more likely
  • 5,001–10,000 employees5% of customers3.5×more likely
  • 1,001–5,000 employees21% of customers3.1×more likely
  • Computer & Network Security1% of customers3.1×more likely
  • IT Services23% of customers1.8×more likely
  • Software10% of customers1.7×more likely
  • 201–1,000 employees35% of customers1.6×more likely

Industry

  1. IT Services32%
  2. Software14%
  3. Financial Services8%
  4. Healthcare7%
  5. Telecommunications6%
  6. Insurance4%
  7. Retail3%
  8. Internet3%

Company size

  1. 1–10 employees1%
  2. 11–50 employees3%
  3. 51–200 employees20%
  4. 201–1,000 employees35%
  5. 1,001–5,000 employees21%
  6. 5,001–10,000 employees5%
  7. 10,000+ employees16%

Country

  1. United States49%
  2. United Kingdom15%
  3. Australia6%
  4. Germany4%
  5. Canada3%
  6. Switzerland3%
  7. Norway2%
  8. Denmark2%

Breakdowns cover the 462 customers with company details so far.

Alternatives to ServiceNow

Other tools in the same category, by how many companies use them.

ServiceNow FAQ

How many companies use ServiceNow?

We've found 481 companies using ServiceNow among the 184,162 we've scanned so far. We only count a company when a direct public record backs it up.

What kind of companies use ServiceNow?

ServiceNow customers are most often in IT Services (32%), Software (14%) and Financial Services (8%). The most common company size is 201–1,000 employees (35% of customers with a known size).

Which countries use ServiceNow the most?

Most ServiceNow customers we've found are in United States (49%), United Kingdom (15%) and Australia (6%).

What are the alternatives to ServiceNow?

The most used alternatives in the same category are Zendesk (16,287 companies), WhatsApp Business (4,548 companies), Freshdesk (4,368 companies) and Intercom (2,071 companies).

How does runsonwhat know a company uses ServiceNow?

We read public traces only. For ServiceNow that means the company's email records (SPF, MX, DKIM), a subdomain that points at ServiceNow and the company's published subprocessor list. Every match keeps the record it came from.