Supportability's tech stack
What does Supportability use?
Supportability (supportability.com.au) uses at least 28 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, Salesforce for sales and Help Scout for customer support. Last checked .
- Industry
- Software
- Size
- 11–50 employees
- Based in
- Melbourne, Australia
- Founded
- 1998
- Company page
- Tools found
- 28
- Categories
- 15
- Oldest proven tool
- Jan 2018
- Last checked
- Oct 2026
Supportability's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
4 tools, where the bytes are served from
Application
4 tools, what the product is built with
Frontend
Data & Observability
4 tools, what they measure and store
Go-to-market
8 tools, how they find and keep customers
Website & CMS
Ads & Pixels
Sales & CRM
Support & Docs
Company Ops
8 tools, what the team runs on day to day
Email Delivery
Dev Tools
Security & Compliance
What changed at Supportability
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Supportability tech stack FAQ
What tools does Supportability use?
As of November 2026, runsonwhat has found 28 tools at Supportability (supportability.com.au) in public records. Edge & Hosting: Amazon Web Services, Amazon Route 53 and Google Cloud. Application: jQuery, Google Fonts and Font Awesome. Data & Observability: Google Analytics, Google Tag Manager and New Relic. Go-to-market: WordPress, Google Ads and Yoast SEO. Company Ops: Microsoft 365, Google Workspace and Apple Business. Last checked October 31, 2026.
What cloud does Supportability run on?
Supportability uses Amazon Web Services for hosting and cloud infrastructure, alongside Google Cloud and WP Engine, according to runsonwhat (November 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on supportability.com.au. Amazon Web Services is used by 146,886 companies runsonwhat tracks.
What CRM does Supportability use?
Supportability uses Salesforce for its CRM, according to runsonwhat (November 2026). runsonwhat found Salesforce through email records that authorize Salesforce and code on supportability.com.au. Salesforce is used by 34,642 companies runsonwhat tracks.
What email provider does Supportability use?
Supportability uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (November 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365 and email records. Microsoft 365 is used by 720,962 companies runsonwhat tracks.
What does Supportability use for customer support?
Supportability uses Help Scout for customer support and documentation, according to runsonwhat (November 2026). runsonwhat found Help Scout through a subdomain that points at Help Scout and email records, and Supportability has used it since at least January 2018. Help Scout is used by 2,923 companies runsonwhat tracks.
What analytics tools does Supportability use?
Supportability uses Google Analytics for analytics, alongside Google Tag Manager, according to runsonwhat (November 2026). runsonwhat found Google Analytics through Google Analytics code on supportability.com.au. Google Analytics is used by 905,976 companies runsonwhat tracks.
How long has Supportability used Help Scout?
Supportability has used Help Scout since at least January 2018, going by the first public certificate of the supportability.com.au subdomain that points at Help Scout. Other long-running tools at Supportability include Atlassian Statuspage (since March 2024).
Does Supportability use jQuery?
Yes. runsonwhat found jQuery at Supportability through jQuery code on supportability.com.au. jQuery is a Frontend tool used by 929,942 companies runsonwhat tracks.
Which companies have a tech stack similar to Supportability's?
The companies with the stacks most like Supportability's are Planet Crust, Porsline – Smart Survey and Online Form Builder, Textbroker and AHM Insights, according to runsonwhat (November 2026). Each shares 6 to 13 tools with Supportability, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Supportability uses?
runsonwhat reads public records only. Of the 28 tools at Supportability, 13 were found through code on supportability.com.au, 7 through DNS records, 5 through email records and 3 through subdomains that point at the vendor. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and supportability.com.au about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.