Smythson's tech stack
What does Smythson use?
Smythson (smythson.com) uses at least 18 tools we can see from public records, including Microsoft 365 for email and documents, Salesforce for sales, Zendesk for customer support and Microsoft Clarity for analytics. Last checked .
- Based in
- United Kingdom
- Founded
- 1887
- Tools found
- 18
- Categories
- 13
- Layers
- 5 of 5
- Last checked
- Oct 2026
Smythson's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
1 tool, where the bytes are served from
CDN & Edge
Application
2 tools, what the product is built with
Media & UI
Data & Observability
2 tools, what they measure and store
Monitoring
Analytics
Go-to-market
9 tools, how they find and keep customers
Website & CMS
Ads & Pixels
Sales & CRM
Support & Docs
Company Ops
4 tools, what the team runs on day to day
Smythson tech stack FAQ
What tools does Smythson use?
We've found 18 tools at Smythson (smythson.com). Edge & Hosting: Cloudflare. Application: Adobe Fonts. Data & Observability: Microsoft Clarity and Bugsnag. Go-to-market: Meta Pixel, Zendesk and Salesforce. Company Ops: Microsoft 365, SendGrid and Apple Business. Last checked October 3, 2026.
What CRM does Smythson use?
Smythson uses Salesforce for sales and CRM. We found Salesforce through email records.
What email provider does Smythson use?
Smythson uses Microsoft 365 and Apple Business for email and documents. We found Microsoft 365 through email records.
What does Smythson use for customer support?
Smythson uses Zendesk for customer support. We found Zendesk through custom domain, email records and website code.
What analytics tools does Smythson use?
Smythson uses Microsoft Clarity for analytics. We found Microsoft Clarity through website code.
What CMS does Smythson use?
Smythson uses Shopify for its website. We found Shopify through custom domain, DNS verification records, DNS records and website code.
Does Smythson use Microsoft 365?
Yes. We found Microsoft 365 at Smythson through email records. Microsoft 365 is used by 245,233 companies we track.
How does runsonwhat know what Smythson uses?
We read public traces only: Smythson's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.