runsonwhat

Zendesk's tech stack

What does Zendesk use?

Zendesk (localmeasure.com) uses at least 35 tools we can see from public records, including Amazon Web Services for hosting, Google Workspace for email and documents, 6sense for sales and Zendesk for customer support. Last checked .

“Modernize your contact center with AI-powered software that unifies voice, digital channels, workforce management, and customer service operations in one platform.”

Industry
Software
Size
11–50 employees
Based in
San Francisco, United States
Founded
2007
LinkedIn
Company page
Tools found
35
Categories
19
Oldest proven tool
Nov 2024
Last checked
Oct 2026

Zendesk's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

3 tools, where the bytes are served from

Application

5 tools, what the product is built with

Backend & Database

Payments & Billing

Media & UI

Data & Observability

5 tools, what they measure and store

Company Ops

7 tools, what the team runs on day to day

What changed at Zendesk

Using since

Dates come from the first certificate of the subdomain that points at the tool.

  1. Pardot

Zendesk tech stack FAQ

What tools does Zendesk use?

As of October 2026, runsonwhat has found 35 tools at Zendesk (localmeasure.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Amazon Route 53. Application: Next.js, MongoDB Atlas and Braintree. Data & Observability: Google Analytics, Google Tag Manager and web-vitals. Go-to-market: Google Ads, Meta Pixel and Microsoft Ads. Company Ops: Google Workspace, SendGrid and Atlassian. Last checked October 10, 2026.

What cloud does Zendesk run on?

Zendesk uses Amazon Web Services for hosting and cloud infrastructure, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services. Amazon Web Services is used by 145,088 companies runsonwhat tracks.

What sales tools does Zendesk use?

The sales tools runsonwhat has found at Zendesk are 6sense and Common Room (October 2026); no CRM shows up in Zendesk's public records. runsonwhat found 6sense through 6sense code on localmeasure.com.

What email provider does Zendesk use?

Zendesk uses Google Workspace for email and office software, according to runsonwhat (October 2026). runsonwhat found Google Workspace through email records that authorize Google Workspace. Google Workspace is used by 399,615 companies runsonwhat tracks.

What does Zendesk use for customer support?

Zendesk uses Zendesk for customer support and documentation, alongside Intercom, according to runsonwhat (October 2026). runsonwhat found Zendesk through Zendesk code on localmeasure.com. Zendesk is used by 41,178 companies runsonwhat tracks.

What payment provider does Zendesk use?

Zendesk uses Braintree for payments and billing, according to runsonwhat (October 2026). runsonwhat found Braintree through email records that authorize Braintree. Braintree is used by 1,842 companies runsonwhat tracks.

How long has Zendesk used Pardot?

Zendesk has used Pardot since at least November 2024, going by the first public certificate of the localmeasure.com subdomain that points at Pardot.

Does Zendesk use Cloudflare?

Yes. runsonwhat found Cloudflare at Zendesk through Cloudflare code on localmeasure.com. Cloudflare is a CDN & Edge tool used by 695,429 companies runsonwhat tracks.

Which companies have a tech stack similar to Zendesk's?

The companies with the stacks most like Zendesk's are Zendesk, Zendesk, Zendesk and Zendesk, according to runsonwhat (October 2026). Each shares 21 to 28 tools with Zendesk, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

How does runsonwhat know what Zendesk uses?

runsonwhat reads public records only. Of the 35 tools at Zendesk, 20 were found through code on localmeasure.com, 6 through DNS records, 4 through email records, 3 through subdomains that point at the vendor and 2 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and localmeasure.com about monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.