NiCE's tech stack
What does NiCE use?
NiCE (livevox.com) uses at least 39 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, HubSpot for sales and Helpjuice for customer support. Last checked .
- Industry
- Software
- Size
- 201–1,000 employees
- Based in
- San Francisco, United States
- Founded
- 2000
- Company page
- Tools found
- 39
- Categories
- 19
- Oldest proven tool
- Jul 2017
- Last checked
- Oct 2026
NiCE's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
3 tools, where the bytes are served from
Application
5 tools, what the product is built with
Data & Observability
6 tools, what they measure and store
Monitoring
Flags & Experiments
Go-to-market
17 tools, how they find and keep customers
Website & CMS
Marketing
Ads & Pixels
Sales & CRM
Support & Docs
Company Ops
8 tools, what the team runs on day to day
Email Delivery
Workspace
Collaboration
Dev Tools
Security & Compliance
What changed at NiCE
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Companies like NiCE also use
Tools common among companies with a similar stack that we haven't found at NiCE.
Companies with a stack like NiCE's
Ranked by shared tools, with rare tools counting more.
NiCE tech stack FAQ
What tools does NiCE use?
As of October 2026, runsonwhat has found 39 tools at NiCE (livevox.com) in public records. Edge & Hosting: Amazon Web Services, Amazon Route 53 and Amazon CloudFront. Application: Google Fonts, Next.js and Vidyard. Data & Observability: Google Analytics, Google Tag Manager and Sentry. Go-to-market: WordPress, Google Ads and Meta Pixel. Company Ops: Microsoft 365, SendGrid and Atlassian. Last checked October 6, 2026.
What cloud does NiCE run on?
NiCE uses Amazon Web Services for hosting and cloud infrastructure, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services, and NiCE has used it since at least April 2019. Amazon Web Services is used by 144,722 companies runsonwhat tracks.
What CRM does NiCE use?
NiCE uses HubSpot for its CRM, alongside 6sense, according to runsonwhat (October 2026). runsonwhat found HubSpot through a subdomain that points at HubSpot and email records, and NiCE has used it since at least July 2017. HubSpot is used by 91,857 companies runsonwhat tracks.
What email provider does NiCE use?
NiCE uses Microsoft 365 for email and office software, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365 and email records. Microsoft 365 is used by 700,562 companies runsonwhat tracks.
What does NiCE use for customer support?
NiCE uses Helpjuice for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Helpjuice through a subdomain that points at Helpjuice, and NiCE has used it since at least October 2021. Helpjuice is used by 198 companies runsonwhat tracks.
What analytics tools does NiCE use?
NiCE uses Google Analytics for analytics, alongside Google Tag Manager and Dreamdata, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on livevox.com. Google Analytics is used by 849,757 companies runsonwhat tracks.
How long has NiCE used HubSpot?
NiCE has used HubSpot since at least July 2017, going by the first public certificate of the livevox.com subdomain that points at HubSpot. Other long-running tools at NiCE include HubSpot CMS (since July 2017), Campaign Monitor (since January 2019) and Amazon Web Services (since April 2019).
Does NiCE use Google Fonts?
Yes. runsonwhat found Google Fonts at NiCE through Google Fonts code on livevox.com. Google Fonts is a Media & UI tool used by 789,414 companies runsonwhat tracks.
Does NiCE use AI tools?
Yes. runsonwhat has found ElevenLabs at NiCE; ElevenLabs, for example, through ElevenLabs code on livevox.com. AI services called only from servers leave no public trace, so NiCE may use more AI tools than these.
Which companies have a tech stack similar to NiCE's?
The companies with the stacks most like NiCE's are NiCE, NiCE, NiCE and Aircall.io, according to runsonwhat (October 2026). Each shares 22 to 28 tools with NiCE, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what NiCE uses?
runsonwhat reads public records only. Of the 39 tools at NiCE, 23 were found through code on livevox.com, 6 through DNS records, 6 through subdomains that point at the vendor, 3 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and livevox.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.