Helpshift's tech stack
What does Helpshift use?
Helpshift (helpshift.com) uses at least 41 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, HubSpot for sales and Google Analytics for analytics. Last checked .
- Industry
- Software
- Size
- 51–200 employees
- Based in
- San Francisco, United States
- Founded
- 2011
- Company page
- Tools found
- 41
- Categories
- 18
- Oldest proven tool
- 2015
- Last checked
- Oct 2026
Helpshift's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
4 tools, where the bytes are served from
Application
7 tools, what the product is built with
Frontend
Backend & Database
Data & Observability
6 tools, what they measure and store
Go-to-market
11 tools, how they find and keep customers
Company Ops
13 tools, what the team runs on day to day
Email Delivery
Dev Tools
Finance & Legal
What changed at Helpshift
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Helpshift tech stack FAQ
What tools does Helpshift use?
We've found 41 tools at Helpshift (helpshift.com). Edge & Hosting: Cloudflare, Amazon Web Services and Amazon Route 53. Application: jQuery, Google Fonts and Vimeo. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: WordPress, Google Ads and Mailchimp. Company Ops: Microsoft 365, Google Workspace and Apple Business. Last checked October 3, 2026.
What cloud does Helpshift run on?
Helpshift uses Amazon Web Services and Vercel for hosting. We found Amazon Web Services through custom domain and website code since August 2017.
What CRM does Helpshift use?
Helpshift uses HubSpot for sales and CRM. We found HubSpot through email records and website code.
What email provider does Helpshift use?
Helpshift uses Microsoft 365, Google Workspace and Apple Business for email and documents. We found Microsoft 365 through email records.
What analytics tools does Helpshift use?
Helpshift uses Google Analytics, Google Tag Manager and Microsoft Clarity for analytics, among 5 tools in this category. We found Google Analytics through website code.
What CMS does Helpshift use?
Helpshift uses WordPress, Elementor and Rank Math for its website. We found WordPress through website code.
Does Helpshift use Microsoft 365?
Yes. We found Microsoft 365 at Helpshift through email records. Microsoft 365 is used by 685,278 companies we track.
How does runsonwhat know what Helpshift uses?
We read public traces only: Helpshift's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.