runsonwhat

eGain's tech stack

What does eGain use?

eGain (egain.com) uses at least 31 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, HubSpot for sales and Discourse for customer support. Last checked .

Industry
Software
Size
201–1,000 employees
Based in
Sunnyvale, United States
Founded
1997
LinkedIn
Company page
Tools found
31
Categories
16
Oldest proven tool
Feb 2015
Last checked
Oct 2026

eGain's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

5 tools, where the bytes are served from

Application

5 tools, what the product is built with

Data & Observability

3 tools, what they measure and store

Company Ops

8 tools, what the team runs on day to day

What changed at eGain

Using since

Dates come from the first certificate of the subdomain that points at the tool.

  1. Amazon Web Services
  2. HubSpot
  3. HubSpot CMS
  4. Unbounce
  5. Amazon CloudFront
  6. Discourse

eGain tech stack FAQ

What tools does eGain use?

As of October 2026, runsonwhat has found 31 tools at eGain (egain.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Amazon Route 53. Application: jQuery, Google Fonts and Font Awesome. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: WordPress, Google Ads and Yoast SEO. Company Ops: Microsoft 365, Google Workspace and Apple Business. Last checked October 20, 2026.

What cloud does eGain run on?

eGain uses Amazon Web Services for hosting and cloud infrastructure, alongside WP Engine, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services and code on egain.com, and eGain has used it since at least February 2015. Amazon Web Services is used by 145,160 companies runsonwhat tracks.

What CRM does eGain use?

eGain uses HubSpot for its CRM, according to runsonwhat (October 2026). runsonwhat found HubSpot through a subdomain that points at HubSpot and email records, and eGain has used it since at least April 2019. HubSpot is used by 92,808 companies runsonwhat tracks.

What email provider does eGain use?

eGain uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365 and email records. Microsoft 365 is used by 705,172 companies runsonwhat tracks.

What does eGain use for customer support?

eGain uses Discourse for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Discourse through a subdomain that points at Discourse, and eGain has used it since at least November 2021. Discourse is used by 717 companies runsonwhat tracks.

What analytics tools does eGain use?

eGain uses Google Analytics for analytics, alongside Google Tag Manager and Microsoft Clarity, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on egain.com. Google Analytics is used by 862,028 companies runsonwhat tracks.

How long has eGain used Amazon Web Services?

eGain has used Amazon Web Services since at least February 2015, going by the first public certificate of the egain.com subdomain that points at Amazon Web Services. Other long-running tools at eGain include HubSpot (since April 2019), HubSpot CMS (since April 2019) and Unbounce (since July 2020).

Does eGain use jQuery?

Yes. runsonwhat found jQuery at eGain through jQuery code on egain.com. jQuery is a Frontend tool used by 904,406 companies runsonwhat tracks.

Which companies have a tech stack similar to eGain's?

The companies with the stacks most like eGain's are Elastic, Fireblocks, InfluxData and EfficientIP, according to runsonwhat (October 2026). Each shares 17 to 22 tools with eGain, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

How does runsonwhat know what eGain uses?

runsonwhat reads public records only. Of the 31 tools at eGain, 15 were found through code on egain.com, 7 through DNS records, 7 through subdomains that point at the vendor and 2 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and egain.com about monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.