Userback's tech stack
What does Userback use?
Userback (userback.io) uses at least 28 tools we can see from public records, including Google Workspace for email and documents, HubSpot for sales, Intercom for customer support and Google Analytics for analytics. Last checked .
“Userback is user feedback software for product teams. Collect visual feedback, session replays, and bug reports — all in one platform.”
- Founded
- 2016
- Company page
- Tools found
- 28
- Categories
- 16
- Oldest proven tool
- Aug 2022
- Last checked
- Oct 2026
Userback's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
3 tools, where the bytes are served from
Application
3 tools, what the product is built with
Data & Observability
6 tools, what they measure and store
Go-to-market
11 tools, how they find and keep customers
Website & CMS
Marketing
Ads & Pixels
Sales & CRM
Company Ops
5 tools, what the team runs on day to day
Email Delivery
Workspace
Dev Tools
Security & Compliance
What changed at Userback
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Companies like Userback also use
Tools common among companies with a similar stack that we haven't found at Userback.
Companies with a stack like Userback's
Ranked by shared tools, with rare tools counting more.
Boomerang Management Enterprises, LLCIT Services · 11–50 people8in common
BitoffFinancial Services · 11–50 people5in common
Marker.ioInternet · 11–50 people11in common
CourierEngineering, Product and Design · 11–50 people8in common
JOIN Solutions AG51–200 people12in common
SullyProductivity · 11–50 people9in common
OpowerSoftware · 201–1,000 people2in common
RE/MAX Estate & Lettings Agents in England and WalesStaffing and Recruiting · 11–50 people5in common
Userback tech stack FAQ
What tools does Userback use?
As of October 2026, runsonwhat has found 28 tools at Userback (userback.io) in public records. Edge & Hosting: GoDaddy, Amazon Route 53 and Amazon CloudFront. Application: Astro and WorkOS. Data & Observability: Google Analytics, Google Tag Manager and Hotjar. Go-to-market: WordPress, Google Ads and HubSpot. Company Ops: Google Workspace, Elastic Email and Vanta. Last checked October 22, 2026.
What CRM does Userback use?
Userback uses HubSpot for its CRM, according to runsonwhat (October 2026). runsonwhat found HubSpot through a subdomain that points at HubSpot and email records, and Userback has used it since at least September 2022. HubSpot is used by 94,898 companies runsonwhat tracks.
What email provider does Userback use?
Userback uses Google Workspace for email and office software, according to runsonwhat (October 2026). runsonwhat found Google Workspace through email records that authorize Google Workspace. Google Workspace is used by 406,271 companies runsonwhat tracks.
What does Userback use for customer support?
Userback uses Intercom for customer support and documentation, alongside Discord, ReadMe and Canny, according to runsonwhat (October 2026). runsonwhat found Intercom through Intercom code on userback.io. Intercom is used by 8,932 companies runsonwhat tracks.
What analytics tools does Userback use?
Userback uses Google Analytics for analytics, alongside Google Tag Manager, Hotjar and Pendo, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on userback.io. Google Analytics is used by 889,539 companies runsonwhat tracks.
What is Userback's website built with?
Userback uses WordPress for its website, alongside HubSpot CMS, according to runsonwhat (October 2026). runsonwhat found WordPress through WordPress code on userback.io. WordPress is used by 600,934 companies runsonwhat tracks.
How long has Userback used ReadMe?
Userback has used ReadMe since at least August 2022, going by the first public certificate of the userback.io subdomain that points at ReadMe. Other long-running tools at Userback include HubSpot (since September 2022), HubSpot CMS (since September 2022) and UptimeRobot (since July 2023).
Does Userback use Google Ads?
Yes. runsonwhat found Google Ads at Userback through Google Ads code on userback.io. Google Ads is a Ads & Pixels tool used by 516,038 companies runsonwhat tracks.
Which companies have a tech stack similar to Userback's?
The companies with the stacks most like Userback's are Boomerang Management Enterprises, Bitoff, Marker.io and Courier, according to runsonwhat (October 2026). Each shares 5 to 11 tools with Userback, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Userback uses?
runsonwhat reads public records only. Of the 28 tools at Userback, 9 were found through code on userback.io, 8 through subdomains that point at the vendor, 6 through its own subprocessor list, 2 through DNS records, 2 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and userback.io about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.