runsonwhat

Intercom's tech stack

What does Intercom use?

Intercom (intercom.help) uses at least 25 tools we can see from public records, including Vercel for hosting, 6sense for sales, Google Analytics for analytics and Sanity for its website. Last checked .

LinkedIn
Company page
Re-check liveVisit intercom.help
Tools found
25
Categories
13
Layers
5 of 5
Changes seen
22

Intercom's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

3 tools, where the bytes are served from

Hosting & Cloud

CDN & Edge

DNS

Application

3 tools, what the product is built with

Frontend

AI

Data & Observability

3 tools, what they measure and store

Monitoring

Analytics

Go-to-market

13 tools, how they find and keep customers

Website & CMS

Marketing

Ads & Pixels

Sales & CRM

Company Ops

3 tools, what the team runs on day to day

Email Delivery

Security & Compliance

What changed at Intercom

Recent starts and stops

  1. StartedMicrosoft Ads
  2. StartedBing Webmaster
  3. StartedBugcrowd
  4. StartedAmazon CloudFront
  5. StartedGoogle Analytics
  6. StartedGoogle Ads
  7. StartedHotjar
  8. StartedInflu2
  9. StartedLinkedIn Insight Tag
  10. Startedllms.txt
  11. StartedMarketo
  12. StartedMeta Pixel

Companies like Intercom also use

Tools common among companies with a similar stack that we haven't found at Intercom.

Companies with a stack like Intercom's

Ranked by shared tools, with rare tools counting more.

Intercom tech stack FAQ

What tools does Intercom use?

As of October 2026, runsonwhat has found 25 tools at Intercom (intercom.help) in public records. Edge & Hosting: Amazon Route 53, Amazon CloudFront and Vercel. Application: Tailwind CSS and Next.js. Data & Observability: Google Analytics, Sentry and Hotjar. Go-to-market: Google Ads, Meta Pixel and LinkedIn Insight Tag. Company Ops: Amazon SES, OneTrust and Bugcrowd. Last checked October 25, 2026.

What cloud does Intercom run on?

Intercom uses Vercel for hosting and cloud infrastructure, according to runsonwhat (October 2026). runsonwhat found Vercel through Vercel code on intercom.help. Vercel is used by 49,810 companies runsonwhat tracks.

What sales tools does Intercom use?

The sales tools runsonwhat has found at Intercom are 6sense (October 2026); no CRM shows up in Intercom's public records. runsonwhat found 6sense through 6sense code on intercom.help. 6sense is used by 3,264 companies runsonwhat tracks.

What analytics tools does Intercom use?

Intercom uses Google Analytics for analytics, alongside Hotjar, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on intercom.help. Google Analytics is used by 897,801 companies runsonwhat tracks.

What is Intercom's website built with?

Intercom uses Sanity for its website, according to runsonwhat (October 2026). runsonwhat found Sanity through Sanity code on intercom.help. Sanity is used by 5,121 companies runsonwhat tracks.

What marketing software does Intercom use?

Intercom uses Marketo for marketing, according to runsonwhat (October 2026). runsonwhat found Marketo through Marketo code on intercom.help. Marketo is used by 8,985 companies runsonwhat tracks.

Does Intercom use Google Ads?

Yes. runsonwhat found Google Ads at Intercom through Google Ads code on intercom.help. Google Ads is a Ads & Pixels tool used by 533,744 companies runsonwhat tracks.

Has Intercom changed tools recently?

Yes. On runsonwhat's rechecks, Intercom started using Microsoft Ads, Bing Webmaster and Bugcrowd (latest on October 25, 2026). A change counts only between two checks of intercom.help done the same way.

Which companies have a tech stack similar to Intercom's?

The companies with the stacks most like Intercom's are Zuora, Lightspeed, Amplitude and Sardine AI - The Agentic Risk Platform to Fight Financial Crime, according to runsonwhat (October 2026). Each shares 12 to 20 tools with Intercom, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

How does runsonwhat know what Intercom uses?

runsonwhat reads public records only. Of the 25 tools at Intercom, 20 were found through code on intercom.help, 2 through DNS records, 2 through website configuration files and 1 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and intercom.help about monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.