runsonwhat

Intercom's tech stack

What does Intercom use?

Intercom (intercom.com) uses at least 51 tools we can see from public records, including Amazon Web Services for hosting, Google Workspace for email and documents, HubSpot for sales and Redocly for customer support. Last checked .

Based in
United States
Founded
2011
LinkedIn
Company page
Re-check liveVisit intercom.com
Tools found
51
Categories
17
Oldest proven tool
Sep 2016
Last checked
Oct 2026

Intercom's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

5 tools, where the bytes are served from

Hosting & Cloud

CDN & Edge

DNS

Application

4 tools, what the product is built with

Frontend

AI

Data & Observability

7 tools, what they measure and store

Monitoring

Analytics

Go-to-market

21 tools, how they find and keep customers

Website & CMS

Marketing

Ads & Pixels

Sales & CRM

Support & Docs

Company Ops

14 tools, what the team runs on day to day

Email Delivery

Workspace

Collaboration

Dev Tools

Security & Compliance

What changed at Intercom

Using since

Dates come from the first certificate of the subdomain that points at the tool.

  1. Redocly
  2. Marketo
  3. Gainsight
  4. Vanta

Companies like Intercom also use

Tools common among companies with a similar stack that we haven't found at Intercom.

Companies with a stack like Intercom's

Ranked by shared tools, with rare tools counting more.

Intercom tech stack FAQ

What tools does Intercom use?

We've found 51 tools at Intercom (intercom.com). Edge & Hosting: Cloudflare, Amazon Web Services and Amazon Route 53. Application: React, Tailwind CSS and Next.js. Data & Observability: Google Analytics, Google Tag Manager and Hotjar. Go-to-market: Google Ads, Meta Pixel and Microsoft Ads. Company Ops: Google Workspace, Atlassian and Amazon SES. Last checked October 2, 2026.

What cloud does Intercom run on?

Intercom uses Amazon Web Services and Vercel for hosting. We found Amazon Web Services through website code.

What CRM does Intercom use?

Intercom uses HubSpot, Bombora and 6sense for sales and CRM, among 4 tools in this category. We found HubSpot through website code.

What email provider does Intercom use?

Intercom uses Google Workspace for email and documents. We found Google Workspace through email records and website code.

What does Intercom use for customer support?

Intercom uses Redocly for customer support. We found Redocly through custom domain since September 2016.

What analytics tools does Intercom use?

Intercom uses Google Analytics, Google Tag Manager and Hotjar for analytics, among 4 tools in this category. We found Google Analytics through website code.

Does Intercom use Cloudflare?

Yes. We found Cloudflare at Intercom through website code. Cloudflare is used by 378,315 companies we track.

How does runsonwhat know what Intercom uses?

We read public traces only: Intercom's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.