Chatwoot's tech stack
What does Chatwoot use?
Chatwoot (chatwoot.com) uses at least 25 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, Freshdesk for customer support and Google Analytics for analytics. Last checked .
“AI-powered, open-source customer support for live chat, email, WhatsApp, and social. Self-host or use our cloud: an alternative to Intercom and Zendesk.”
- Industry
- Operations
- Size
- 11–50 employees
- Based in
- San Francisco, United States
- Founded
- 2020
- Company page
- Tools found
- 25
- Categories
- 14
- Layers
- 5 of 5
- Last checked
- Oct 2026
Chatwoot's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
4 tools, where the bytes are served from
Hosting & Cloud
Application
5 tools, what the product is built with
Data & Observability
3 tools, what they measure and store
Monitoring
Go-to-market
6 tools, how they find and keep customers
Marketing
Support & Docs
Company Ops
7 tools, what the team runs on day to day
Email Delivery
Dev Tools
Security & Compliance
Companies like Chatwoot also use
Tools common among companies with a similar stack that we haven't found at Chatwoot.
Companies with a stack like Chatwoot's
Ranked by shared tools, with rare tools counting more.
EigenPalOperations · 1–10 people7in common
InfracostEngineering, Product and Design · 11–50 people9in common
InkeepEngineering, Product and Design · 11–50 people10in common
GigaEngineering, Product and Design · 11–50 people8in common
OpenlayerEngineering, Product and Design · 11–50 people10in common
ENFOSSoftware · 11–50 people5in common
ComplirRetail · 11–50 people6in common
SorabanFinance and Accounting · 11–50 people8in common
More Operations companies
Other Operations companies we've checked.
Chatwoot tech stack FAQ
What tools does Chatwoot use?
As of October 2026, runsonwhat has found 25 tools at Chatwoot (chatwoot.com) in public records. Edge & Hosting: Amazon Web Services, Amazon Route 53 and Vercel. Application: Tailwind CSS, Vue.js and Nuxt. Data & Observability: Google Analytics, Amplitude and Better Stack. Go-to-market: Google Ads, Meta Pixel and Microsoft Ads. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 7, 2026.
What cloud does Chatwoot run on?
Chatwoot uses Amazon Web Services for hosting and cloud infrastructure, alongside Vercel and Netlify, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services and code on chatwoot.com. Amazon Web Services is used by 144,746 companies runsonwhat tracks.
What email provider does Chatwoot use?
Chatwoot uses Microsoft 365 for email and office software, alongside Google Workspace, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 700,591 companies runsonwhat tracks.
What does Chatwoot use for customer support?
Chatwoot uses Freshdesk for customer support and documentation, alongside Discord, according to runsonwhat (October 2026). runsonwhat found Freshdesk through Freshdesk code on chatwoot.com. Freshdesk is used by 12,189 companies runsonwhat tracks.
What analytics tools does Chatwoot use?
Chatwoot uses Google Analytics for analytics, alongside Amplitude, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on chatwoot.com. Google Analytics is used by 850,131 companies runsonwhat tracks.
What monitoring tools does Chatwoot use?
Chatwoot uses Better Stack for monitoring, according to runsonwhat (October 2026). runsonwhat found Better Stack through a subdomain that points at Better Stack. Better Stack is used by 2,612 companies runsonwhat tracks.
Does Chatwoot use Google Ads?
Yes. runsonwhat found Google Ads at Chatwoot through Google Ads code on chatwoot.com. Google Ads is a Ads & Pixels tool used by 456,697 companies runsonwhat tracks.
Which companies have a tech stack similar to Chatwoot's?
The companies with the stacks most like Chatwoot's are EigenPal, Infracost, Inkeep and Giga, according to runsonwhat (October 2026). Each shares 7 to 10 tools with Chatwoot, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Chatwoot uses?
runsonwhat reads public records only. Of the 25 tools at Chatwoot, 10 were found through code on chatwoot.com, 7 through DNS records, 4 through subdomains that point at the vendor, 3 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and chatwoot.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.