How many companies use JivoChat?
As of October 2026, 2,167 companies show public evidence of using JivoChat across the 1,787,207 company domains runsonwhat tracks. That makes JivoChat the 14th most used of the 89 Support & Docs tools with confirmed customers, behind ConnectWise (2,240). The number is a lower bound: a company counts only when a public record, such as a DNS entry or JivoChat's code on its website, shows the tool in use.
Which companies use JivoChat?
Companies that use JivoChat include Artia | Gestão de Projetos, Geoclean, Colegio De Contadores Públicos De México, A.c., Flag and General Taş Kırma Makinaları San. ve Tic. A.Ş., according to runsonwhat's public-record scans (October 2026). The biggest industries among JivoChat customers are IT services (14%) and retail (12%). The full list of 2,167 companies can be filtered by industry, company size and country on runsonwhat's JivoChat page.
What industries use JivoChat the most?
The industries with the most JivoChat customers are IT services (14%), retail (12%) and software (5.1%), based on the 1,116 companies with a known industry. Relative to all companies runsonwhat tracks, JivoChat stands out most in retail (1.9× the average rate).
Is JivoChat more popular with startups or large companies?
JivoChat is used mostly by mid-size companies: of the 1,717 companies with a known size, 45% have up to 50 employees, 51% have 51 to 1,000 and 3.8% have more than 1,000. Compared with all companies runsonwhat tracks, JivoChat is 1.6× as common among companies with 201–1,000 employees.
Which countries use JivoChat the most?
Most JivoChat customers runsonwhat has found are based in Brazil (29%), Russia (24%) and the United States (9.4%), out of 1,354 companies with a known country.
JivoChat vs WhatsApp Business: which is more widely used?
WhatsApp Business is more widely used: 113,829 companies show public evidence of WhatsApp Business, against 2,167 for JivoChat (53× as many), according to runsonwhat (October 2026). 726 companies run both, which is 34% of JivoChat's customers.
What are the most popular alternatives to JivoChat?
By the number of companies using them, the most used Support & Docs tools other than JivoChat are WhatsApp Business (113,829), Zendesk (39,356), tawk.to (13,346) and Freshdesk (11,698), according to runsonwhat (October 2026). Not every tool in a category does the same job, so check each one's page; runsonwhat ranks all Support & Docs tools at https://www.runsonwhat.com/tools/customer-support.
What other tools do JivoChat customers use?
JivoChat customers use 1C-Bitrix, UniSender and VK WorkSpace far more often than the average company. For example, 9.6% of JivoChat customers also run 1C-Bitrix, 41× the rate among all companies runsonwhat tracks, and 6.4% run UniSender.
How does runsonwhat know a company uses JivoChat?
runsonwhat reads public records only. For JivoChat, that means JivoChat's code on the company's website or in its tag manager. A company is listed only when that record is present, and each match keeps the record it came from. DNS is rechecked weekly and websites about monthly.
1C-BitrixWebsite & CMS41×more likely
UniSenderMarketing30×more likely
VK WorkSpaceWorkspace26×more likely
Yandex 360Workspace16×more likely
Yandex WebmasterMarketing11×more likely
RD StationMarketing4.1×more likely
WhatsApp BusinessSupport & Docs2.6×more likely
GlobalSignSecurity & Compliance2.0×more likely