runsonwhat

HelpDesk's tech stack

What does HelpDesk use?

HelpDesk (helpdesk.com) uses at least 23 tools we can see from public records, including Vercel for hosting, Google Workspace for email and documents, HubSpot for sales and LiveChat for customer support. Last checked .

“Text, Inc. develops AI-powered customer service software, including LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget, and Text. Used by tens of thousands of businesses worldwide to automate support and turn service into revenue.”

Based in
Boston, United States
Founded
2023
LinkedIn
Company page
Tools found
23
Categories
12
Layers
5 of 5
Last checked
Oct 2026

HelpDesk's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

4 tools, where the bytes are served from

Application

3 tools, what the product is built with

Data & Observability

5 tools, what they measure and store

Go-to-market

7 tools, how they find and keep customers

Company Ops

4 tools, what the team runs on day to day

HelpDesk tech stack FAQ

What tools does HelpDesk use?

We've found 23 tools at HelpDesk (helpdesk.com). Edge & Hosting: Cloudflare, Vercel and Akamai. Application: OpenAI and Algolia. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: Google Ads, Meta Pixel and Mailchimp. Company Ops: Google Workspace, SendGrid and Apple Business. Last checked October 7, 2026.

What cloud does HelpDesk run on?

HelpDesk uses Vercel and Netlify for hosting. We found Vercel through DNS verification records.

What CRM does HelpDesk use?

HelpDesk uses HubSpot and Calendly for sales and CRM. We found HubSpot through email records.

What email provider does HelpDesk use?

HelpDesk uses Google Workspace and Apple Business for email and documents. We found Google Workspace through email records.

What does HelpDesk use for customer support?

HelpDesk uses LiveChat for customer support. We found LiveChat through website code.

What analytics tools does HelpDesk use?

HelpDesk uses Google Analytics, Google Tag Manager and Microsoft Clarity for analytics. We found Google Analytics through website code.

Does HelpDesk use Google Analytics?

Yes. We found Google Analytics at HelpDesk through website code. Google Analytics is used by 583,779 companies we track.

How does runsonwhat know what HelpDesk uses?

We read public traces only: HelpDesk's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.