runsonwhat

Genesys Cloud Services, Inc.'s tech stack

What does Genesys Cloud Services, Inc. use?

Genesys Cloud Services, Inc. (genesys.com) uses at least 44 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, Zoho for sales and Higher Logic for customer support. Last checked .

“Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations”

Industry
Software
Size
1,001–5,000 employees
Based in
Menlo Park, United States
Founded
1990
LinkedIn
Company page
Re-check liveVisit genesys.com
Tools found
44
Categories
22
Oldest proven tool
Nov 2014
Last checked
Oct 2026

Genesys Cloud Services, Inc.'s stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

4 tools, where the bytes are served from

Hosting & Cloud

CDN & Edge

Application

10 tools, what the product is built with

Frontend

Auth & Identity

Backend & Database

AI

Payments & Billing

Media & UI

Data & Observability

5 tools, what they measure and store

Analytics

Flags & Experiments

Go-to-market

6 tools, how they find and keep customers

Website & CMS

Marketing

Ads & Pixels

Sales & CRM

Support & Docs

Company Ops

19 tools, what the team runs on day to day

Email Delivery

Workspace

Collaboration

Dev Tools

People & HR

Finance & Legal

Security & Compliance

What changed at Genesys Cloud Services, Inc.

Using since

Dates come from the first certificate of the subdomain that points at the tool.

  1. Cloudflare
  2. Amazon CloudFront

Companies like Genesys Cloud Services, Inc. also use

Tools common among companies with a similar stack that we haven't found at Genesys Cloud Services, Inc..

Companies with a stack like Genesys Cloud Services, Inc.'s

Ranked by shared tools, with rare tools counting more.

More Software companies

Other Software companies we've checked.

Genesys Cloud Services, Inc. tech stack FAQ

What tools does Genesys Cloud Services use?

As of October 2026, runsonwhat has found 44 tools at Genesys Cloud Services (genesys.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Google Cloud. Application: jQuery, Font Awesome and YouTube. Data & Observability: Contentsquare, LaunchDarkly and Pendo. Go-to-market: WordPress, Zoho and The Trade Desk. Company Ops: Microsoft 365, SendGrid and Apple Business. Last checked October 10, 2026.

What cloud does Genesys Cloud Services run on?

Genesys Cloud Services uses Amazon Web Services for hosting and cloud infrastructure, alongside Google Cloud, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on genesys.com. Amazon Web Services is used by 144,842 companies runsonwhat tracks.

What CRM does Genesys Cloud Services use?

Genesys Cloud Services uses Zoho for its CRM, according to runsonwhat (October 2026). runsonwhat found Zoho through a DNS verification record for Zoho and email records. Zoho is used by 61,625 companies runsonwhat tracks.

What email provider does Genesys Cloud Services use?

Genesys Cloud Services uses Microsoft 365 for email and office software, alongside Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365 and email records. Microsoft 365 is used by 701,702 companies runsonwhat tracks.

What does Genesys Cloud Services use for customer support?

Genesys Cloud Services uses Higher Logic for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Higher Logic through a subdomain that points at Higher Logic. Higher Logic is used by 244 companies runsonwhat tracks.

What payment provider does Genesys Cloud Services use?

Genesys Cloud Services uses Stripe for payments and billing, according to runsonwhat (October 2026). runsonwhat found Stripe through a DNS verification record for Stripe and code on genesys.com. Stripe is used by 26,316 companies runsonwhat tracks.

How long has Genesys Cloud Services used Cloudflare?

Genesys Cloud Services has used Cloudflare since at least November 2014, going by the first public certificate of the genesys.com subdomain that points at Cloudflare. Other long-running tools at Genesys Cloud Services include Amazon CloudFront (since April 2024).

Does Genesys Cloud Services use jQuery?

Yes. runsonwhat found jQuery at Genesys Cloud Services through jQuery code on genesys.com. jQuery is a Frontend tool used by 897,103 companies runsonwhat tracks.

Does Genesys Cloud Services use AI tools?

Yes. runsonwhat has found Anthropic and OpenAI at Genesys Cloud Services; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so Genesys Cloud Services may use more AI tools than these.

Which companies have a tech stack similar to Genesys Cloud Services's?

The companies with the stacks most like Genesys Cloud Services' are HealthStream, Farm Credit Services Of America, Agdirect and Edgenuity, according to runsonwhat (October 2026). Each shares 13 to 16 tools with Genesys Cloud Services, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

How does runsonwhat know what Genesys Cloud Services uses?

runsonwhat reads public records only. Of the 44 tools at Genesys Cloud Services, 20 were found through DNS records, 13 through code on genesys.com, 6 through email records and 5 through subdomains that point at the vendor. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and genesys.com about monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.