Freshchat's tech stack
What does Freshchat use?
Freshchat (freshchat.com) uses at least 8 tools we can see from public records, including Microsoft 365 for email and documents, Freshdesk for customer support, Ortto for marketing and Amazon CloudFront for content delivery. Last checked .
- Tools found
- 8
- Categories
- 6
- Layers
- 3 of 5
- Last checked
- Oct 2026
Freshchat's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
2 tools, where the bytes are served from
CDN & Edge
Go-to-market
3 tools, how they find and keep customers
Marketing
Support & Docs
Company Ops
3 tools, what the team runs on day to day
Email Delivery
Companies like Freshchat also use
Tools common among companies with a similar stack that we haven't found at Freshchat.
Companies with a stack like Freshchat's
Ranked by shared tools, with rare tools counting more.
Marlin CommunicationsMarketing and Advertising · 11–50 people5in common
Switch MarketsFinancial Services · 51–200 people4in common
Aspireaspireiq.com5in common
Amber DiagnosticsMedical Devices · 51–200 people4in common
Silberball Bregenz GmbHMarketing and Advertising · 11–50 people4in common
Camps Equinunk and Blue RidgeEducation Management · 201–1,000 people4in common
Corvus PeopleStaffing and Recruiting · 11–50 people4in common
Smart TrainingE-learning · 11–50 people4in common
Freshchat tech stack FAQ
What tools does Freshchat use?
As of October 2026, runsonwhat has found 8 tools at Freshchat (freshchat.com) in public records. Edge & Hosting: Amazon Route 53 and Amazon CloudFront. Go-to-market: Freshdesk and Ortto. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 20, 2026.
What email provider does Freshchat use?
Freshchat uses Microsoft 365 for email and office software, alongside Google Workspace, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 710,122 companies runsonwhat tracks.
What does Freshchat use for customer support?
Freshchat uses Freshdesk for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Freshdesk through a subdomain that points at Freshdesk. Freshdesk is used by 12,457 companies runsonwhat tracks.
What marketing software does Freshchat use?
Freshchat uses Ortto for marketing, according to runsonwhat (October 2026). runsonwhat found Ortto through email records that authorize Ortto. Ortto is used by 676 companies runsonwhat tracks.
Does Freshchat use SendGrid?
Yes. runsonwhat found SendGrid at Freshchat through email records that authorize SendGrid. SendGrid is a Email Delivery tool used by 193,203 companies runsonwhat tracks.
Which companies have a tech stack similar to Freshchat's?
The companies with the stacks most like Freshchat's are Marlin Communications, Switch Markets, Aspire and Amber Diagnostics, according to runsonwhat (October 2026). Each shares 4 to 5 tools with Freshchat, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Freshchat uses?
runsonwhat reads public records only. Of the 8 tools at Freshchat, 3 were found through DNS records, 3 through email records, 1 through code on freshchat.com and 1 through subdomains that point at the vendor. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and freshchat.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.