Fragrance Direct's tech stack
What does Fragrance Direct use?
Fragrance Direct (fragrancedirect.co.uk) uses at least 11 tools we can see from public records, including Microsoft 365 for email and documents, Zendesk for customer support, Klaviyo for marketing and SendGrid for email delivery. Last checked .
- Industry
- Cosmetics
- Size
- 1–10 employees
- Based in
- Cheshire East, United Kingdom
- Founded
- 2000
- Company page
- Tools found
- 11
- Categories
- 5
- Layers
- 2 of 5
- Last checked
- Oct 2026
Fragrance Direct's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Go-to-market
6 tools, how they find and keep customers
Marketing
Ads & Pixels
Support & Docs
Company Ops
5 tools, what the team runs on day to day
Email Delivery
Fragrance Direct tech stack FAQ
What tools does Fragrance Direct use?
We've found 11 tools at Fragrance Direct (fragrancedirect.co.uk). Go-to-market: Meta Pixel, Zendesk and Klaviyo. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 3, 2026.
What email provider does Fragrance Direct use?
Fragrance Direct uses Microsoft 365, Google Workspace and Exclaimer for email and documents. We found Microsoft 365 through DNS verification records and email records.
What does Fragrance Direct use for customer support?
Fragrance Direct uses Zendesk and HappyFox for customer support. We found Zendesk through custom domain and email records.
What marketing software does Fragrance Direct use?
Fragrance Direct uses Klaviyo for marketing. We found Klaviyo through DNS verification records.
Does Fragrance Direct use Microsoft 365?
Yes. We found Microsoft 365 at Fragrance Direct through DNS verification records and email records. Microsoft 365 is used by 245,233 companies we track.
How does runsonwhat know what Fragrance Direct uses?
We read public traces only: Fragrance Direct's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.