firsthand's tech stack
What does firsthand use?
firsthand (firsthandcares.com) uses at least 27 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, Zoho for sales and ManageEngine ServiceDesk Plus for customer support. Last checked .
- Industry
- Mental Health Care
- Size
- 201–1,000 employees
- Based in
- New York, United States
- Founded
- 2021
- Company page
- Tools found
- 27
- Categories
- 15
- Layers
- 5 of 5
- Last checked
- Oct 2026
firsthand's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
2 tools, where the bytes are served from
Hosting & Cloud
Application
3 tools, what the product is built with
Media & UI
Data & Observability
1 tool, what they measure and store
Monitoring
Go-to-market
4 tools, how they find and keep customers
Website & CMS
Marketing
Sales & CRM
Support & Docs
Company Ops
17 tools, what the team runs on day to day
Dev Tools
People & HR
Finance & Legal
Hiring at firsthand
21 open roles on firsthand's public Greenhouse job board, 4 posted in the last 30 days.
Open roles by team
- Other13
- Finance & Legal4
- Customer Success3
- Marketing1
Latest openings
- Compliance ManagerUnited States · Oct 2026
- Manager, Community Behavioral HealthSpokane, Washington · Sep 2026
- High Intensity Case Manager (RISE Guide)Richmond, VA · Sep 2026
- Part Time Consultation-Liaison Psychiatric Nurse PractitionerRichmond, VA · Sep 2026
- Peer Specialist (Strive Guide)United States · Sep 2026
- Consultation-Liaison Psychiatric Nurse PractitionerRichmond, VA · Aug 2026
Checked October 6, 2026.
firsthand tech stack FAQ
What tools does firsthand use?
As of October 2026, runsonwhat has found 27 tools at firsthand (firsthandcares.com) in public records. Edge & Hosting: Amazon Web Services and Amazon Route 53. Application: Adobe Fonts, Anthropic and OpenAI. Data & Observability: Sentry. Go-to-market: Zoho, Squarespace and ManageEngine ServiceDesk Plus. Company Ops: Microsoft 365, Google Workspace and Apple Business. Last checked October 8, 2026.
What cloud does firsthand run on?
firsthand uses Amazon Web Services for hosting and cloud infrastructure, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through Amazon Web Services code on firsthandcares.com. Amazon Web Services is used by 144,652 companies runsonwhat tracks.
What CRM does firsthand use?
firsthand uses Zoho for its CRM, according to runsonwhat (October 2026). runsonwhat found Zoho through a DNS verification record for Zoho and code on firsthandcares.com. Zoho is used by 61,434 companies runsonwhat tracks.
What email provider does firsthand use?
firsthand uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 699,325 companies runsonwhat tracks.
What does firsthand use for customer support?
firsthand uses ManageEngine ServiceDesk Plus for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found ManageEngine ServiceDesk Plus through a subdomain that points at ManageEngine ServiceDesk Plus. ManageEngine ServiceDesk Plus is used by 460 companies runsonwhat tracks.
What is firsthand's website built with?
firsthand uses Squarespace for its website, according to runsonwhat (October 2026). runsonwhat found Squarespace through a subdomain that points at Squarespace and DNS records. Squarespace is used by 33,236 companies runsonwhat tracks.
Does firsthand use Adobe Fonts?
Yes. runsonwhat found Adobe Fonts at firsthand through Adobe Fonts code on firsthandcares.com. Adobe Fonts is a Media & UI tool used by 108,601 companies runsonwhat tracks.
Does firsthand use AI tools?
Yes. runsonwhat has found Anthropic and OpenAI at firsthand; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so firsthand may use more AI tools than these.
Is firsthand hiring?
Yes. As of October 2026, firsthand has 21 open roles on its public Greenhouse job board, most in finance & legal (4), customer success (3) and marketing (1). 4 were posted in the last 30 days.
Which companies have a tech stack similar to firsthand's?
The companies with the stacks most like firsthand's are Elixirr, J & J Snack Foods, Blaney Mcmurtry LLP and Medco, according to runsonwhat (October 2026). Each shares 3 to 11 tools with firsthand, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what firsthand uses?
runsonwhat reads public records only. Of the 27 tools at firsthand, 18 were found through DNS records, 4 through code on firsthandcares.com, 3 through subdomains that point at the vendor and 2 through email records. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and firsthandcares.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.