runsonwhat

Companies that use Gladly

141 companies use Gladly, as of October 2026.

Gladly: Gladly is a customer service platform. We've found 141 companies using Gladly, most often in Retail (37%) and Consumer Goods (12%), typically with 51–200 employees and 84% based in United States.

Customers141companies use it
Most popular withClothing110× more likely than average
Typical customer51–200employees · mostly United States
  1. WIREDwired.comInternet · United States
    51–200 employeesSeen Oct 2026
  2. The New Yorkernewyorker.comPublishing · United States
    51–200 employeesSeen Oct 2026
  3. Seen Oct 2026
  4. Vanity Fairvanityfair.comInternet · United States
    51–200 employeesSeen Oct 2026
  5. Seen Oct 2026
  6. Revolverevolve.comApparel & Fashion · United States
    201–1,000 employeesSeen Oct 2026
  7. Sephorasephora.comRetail · France
    10,000+ employeesSeen Oct 2026
  8. Ulta Beautyulta.comCosmetics · United States
    10,000+ employeesSeen Oct 2026
  9. Gq Magazinegq.comPublishing · United States
    51–200 employeesSeen Oct 2026
  10. Hollister Co.hollisterco.comClothing · United States
    5,001–10,000 employeesSeen Oct 2026
  11. Birkenstockbirkenstock.comFootwear · Germany
    5,001–10,000 employeesSeen Oct 2026
  12. Seen Oct 2026
  13. 32 Degrees32degrees.comApparel & Fashion · United States
    51–200 employeesSeen Oct 2026
  14. 4patriots4patriots.comConsumer Goods · United States
    51–200 employeesSeen Oct 2026
  15. 5.11 Tactical511tactical.comRetail · United States
    1,001–5,000 employeesSeen Oct 2026
  16. Abercrombie & Fitchabercrombie.comRetail · United States
    5,001–10,000 employeesSeen Oct 2026
  17. Aeropostale.aeropostale.comRetail · United States
    10,000+ employeesSeen Oct 2026
  18. AG Jeansagjeans.comClothing · United States
    201–1,000 employeesSeen Oct 2026

Showing 40 of 145

Gladly customers also use

How much more likely Gladly customers are to use each tool than the average company.

What kind of companies use Gladly

Segments where Gladly customers are more common than among all the companies we track.

  • Clothing9% of customers110×more likely
  • 5,001–10,000 employees7% of customers8.2×more likely
  • Retail36% of customers5.3×more likely
  • Consumer Goods12% of customers3.7×more likely
  • 1,001–5,000 employees9% of customers2.4×more likely
  • 201–1,000 employees24% of customers1.8×more likely

Industry

  1. Retail37%
  2. Consumer Goods12%
  3. Clothing10%
  4. Health, Wellness and Fitness5%
  5. Internet5%
  6. Apparel & Fashion4%
  7. Publishing4%
  8. Design2%

Company size

  1. 1–10 employees1%
  2. 11–50 employees23%
  3. 51–200 employees31%
  4. 201–1,000 employees24%
  5. 1,001–5,000 employees9%
  6. 5,001–10,000 employees7%
  7. 10,000+ employees4%

Country

  1. United States84%
  2. Canada5%
  3. Australia2%
  4. United Kingdom2%
  5. Switzerland1%
  6. Costa Rica1%
  7. Germany1%
  8. France1%

Breakdowns cover the 93 customers with company details so far.

Alternatives to Gladly

Other tools in the same category, by how many companies use them.

Gladly FAQ

How many companies use Gladly?

We've found 141 companies using Gladly among the 230,761 we've scanned so far. We only count a company when a direct public record backs it up.

What kind of companies use Gladly?

Gladly customers are most often in Retail (37%), Consumer Goods (12%) and Clothing (10%). The most common company size is 51–200 employees (31% of customers with a known size).

Which countries use Gladly the most?

Most Gladly customers we've found are in United States (84%), Canada (5%) and Australia (2%).

What are the alternatives to Gladly?

The most used alternatives in the same category are WhatsApp Business (43,353 companies), Zendesk (24,677 companies), Freshdesk (5,965 companies) and tawk.to (4,819 companies).

How does runsonwhat know a company uses Gladly?

We read public traces only. For Gladly that means code loaded on the company's website, including tag managers. Every match keeps the record it came from.