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Companies that use Decagon

41 companies use Decagon, as of October 2026.

Decagon: AI customer support agents. We've found 41 companies using Decagon, most often in Fintech (17%) and Software (11%) and 76% based in United States.

Customers41companies use it
Top industryFintech17% of customers
Typical customer201–1,000employees · mostly United States
  1. Dropboxdropbox.comUnited States
    Seen Oct 2026
  2. 1,001–5,000 employeesSeen Oct 2026
  3. Seen Oct 2026
  4. Figmafigma.comSoftware · United States
    Seen Oct 2026
  5. 1,001–5,000 employeesSeen Oct 2026
  6. Mercado Libremercadolibre.comE-commerce · Argentina
    10,000+ employeesSeen Oct 2026
  7. Seen Oct 2026
  8. Stravastrava.comSoftware · United States
    201–1,000 employeesSeen Oct 2026
  9. Affirmaffirm.comFintech · United States
    1,001–5,000 employeesSeen Oct 2026
  10. Hudlhudl.comOnline Video Platform · United States
    Seen Oct 2026
  11. 1–10 employeesSeen Oct 2026
  12. Samsarasamsara.comUnited States
    Seen Oct 2026
  13. 1–10 employeesSeen Oct 2026
  14. Chimechime.comFintech · United States
    1,001–5,000 employeesSeen Oct 2026
  15. 1-800-Flowers1800flowers.comRetail · United States
    1,001–5,000 employeesSeen Oct 2026
  16. Abacaiabacai.comInsurance · United Kingdom
    201–1,000 employeesSeen Oct 2026
  17. Auraaura.comUnited States
    Seen Oct 2026
  18. Checkrcheckr.comHuman Resources · United States
    201–1,000 employeesSeen Oct 2026

Showing 40 of 41

Decagon customers also use

How much more likely Decagon customers are to use each tool than the average company.

Industry

  1. Fintech17%
  2. Software11%
  3. Financial Services11%
  4. B2B6%
  5. Construction6%
  6. Customer Service6%
  7. E-commerce6%
  8. Food Retail6%

Company size

  1. 11–50 employees11%
  2. 51–200 employees22%
  3. 201–1,000 employees33%
  4. 1,001–5,000 employees33%

Country

  1. United States76%
  2. Canada8%
  3. United Arab Emirates4%
  4. Argentina4%
  5. Mexico4%
  6. Sweden4%

Breakdowns cover the 28 customers with company details so far.

Alternatives to Decagon

Other tools in the same category, by how many companies use them.

Decagon FAQ

How many companies use Decagon?

We've found 41 companies using Decagon among the 342,106 we've scanned so far. We only count a company when a direct public record backs it up.

What kind of companies use Decagon?

Decagon customers are most often in Fintech (17%), Software (11%) and Financial Services (11%).

Which countries use Decagon the most?

Most Decagon customers we've found are in United States (76%), Canada (8%) and United Arab Emirates (4%).

What are the alternatives to Decagon?

The most used alternatives in the same category are WhatsApp Business (51,790 companies), Zendesk (28,957 companies), Freshdesk (7,702 companies) and tawk.to (6,024 companies).

How does runsonwhat know a company uses Decagon?

We read public traces only. For Decagon that means a domain-verification record in the company's DNS and the company's published subprocessor list. Every match keeps the record it came from.