Shell's tech stack
What does Shell use?
Shell (shell.com) uses at least 33 tools we can see from public records, including Microsoft Azure for hosting, Microsoft 365 for email and documents, Salesforce for sales and Zendesk for customer support. Last checked .
- Industry
- Extraction of Crude Petroleum and Natural Gas
- Size
- 10,000+ employees
- Based in
- London, United Kingdom
- Founded
- 1890
- Company page
- Tools found
- 33
- Categories
- 16
- Oldest proven tool
- Sep 2026
- Last checked
- Oct 2026
Shell's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
2 tools, where the bytes are served from
Hosting & Cloud
CDN & Edge
Application
4 tools, what the product is built with
Data & Observability
3 tools, what they measure and store
Data Pipeline
Go-to-market
6 tools, how they find and keep customers
Sales & CRM
Support & Docs
Company Ops
18 tools, what the team runs on day to day
Email Delivery
Workspace
Finance & Legal
Security & Compliance
What changed at Shell
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Shell tech stack FAQ
What tools does Shell use?
We've found 33 tools at Shell (shell.com). Edge & Hosting: Microsoft Azure and Akamai. Application: YouTube, OpenAI and Twilio. Data & Observability: Mixpanel, Adobe Experience Platform and Apache Superset. Go-to-market: Zendesk, Salesforce and Pardot. Company Ops: Microsoft 365, SendGrid and Atlassian. Last checked October 2, 2026.
What cloud does Shell run on?
Shell uses Microsoft Azure for hosting. We found Microsoft Azure through custom domain.
What CRM does Shell use?
Shell uses Salesforce for sales and CRM. We found Salesforce through email records.
What email provider does Shell use?
Shell uses Microsoft 365 for email and documents. We found Microsoft 365 through custom domain and email records.
What does Shell use for customer support?
Shell uses Zendesk for customer support. We found Zendesk through email records.
What analytics tools does Shell use?
Shell uses Mixpanel and Adobe Experience Platform for analytics. We found Mixpanel through DNS verification records.
Does Shell use Microsoft 365?
Yes. We found Microsoft 365 at Shell through custom domain and email records. Microsoft 365 is used by 245,233 companies we track.
How does runsonwhat know what Shell uses?
We read public traces only: Shell's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.