runsonwhat

Mermaid's tech stack

What does Mermaid use?

Mermaid (mermaidchart.com) uses at least 11 tools we can see from public records, including Zendesk for customer support, Brevo for marketing, OneUptime for monitoring and Amazon CloudFront for content delivery. Last checked .

Industry
Software
Size
11–50 employees
Based in
San Francisco, United States
Founded
2022
LinkedIn
Company page
Re-check liveVisit mermaidchart.com
Tools found
11
Categories
8
Layers
5 of 5
Last checked
Nov 2026

Mermaid's stack, layer by layer

Of 11 tools, 4 came from DNS verification records, 2 from email records, 2 from custom domain and 3 from other records. Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

2 tools, where the bytes are served from

CDN & Edge

DNS

Application

3 tools, what the product is built with

Frontend

AI

Data & Observability

1 tool, what they measure and store

Monitoring

Go-to-market

4 tools, how they find and keep customers

Marketing

Support & Docs

Company Ops

1 tool, what the team runs on day to day

Workspace

Companies like Mermaid also use

Tools common among companies with a similar stack that we haven't found at Mermaid.

Companies with a stack like Mermaid's

Ranked by shared tools, with rare tools counting more.

More Software companies

Other Software companies we've checked.

Mermaid tech stack FAQ

What tools does Mermaid use?

As of November 2026, runsonwhat has found 11 tools at Mermaid (mermaidchart.com) in public records. Edge & Hosting: Amazon Route 53 and Amazon CloudFront. Application: OpenAI, SvelteKit and MCP Registry. Data & Observability: OneUptime. Go-to-market: Brevo, Zendesk and Discord. Company Ops: Google Workspace. Last checked November 13, 2026.

What email provider does Mermaid use?

Mermaid uses Google Workspace for email and office software, according to runsonwhat (November 2026). runsonwhat found Google Workspace through email records that authorize Google Workspace. Google Workspace is used by 422,576 companies runsonwhat tracks.

What does Mermaid use for customer support?

Mermaid uses Zendesk for customer support and documentation, alongside Discord, according to runsonwhat (November 2026). runsonwhat found Zendesk through email records that authorize Zendesk. Zendesk is used by 43,843 companies runsonwhat tracks.

What marketing software does Mermaid use?

Mermaid uses Brevo for marketing, according to runsonwhat (November 2026). runsonwhat found Brevo through a DNS verification record for Brevo and email records. Brevo is used by 84,724 companies runsonwhat tracks.

What monitoring tools does Mermaid use?

Mermaid uses OneUptime for monitoring, according to runsonwhat (November 2026). runsonwhat found OneUptime through a subdomain that points at OneUptime and a DNS verification record. OneUptime is used by 137 companies runsonwhat tracks.

Does Mermaid use Amazon Route 53?

Yes. runsonwhat found Amazon Route 53 at Mermaid through DNS records that point at Amazon Route 53. Amazon Route 53 is a DNS tool used by 89,219 companies runsonwhat tracks.

Does Mermaid use AI tools?

Yes. runsonwhat has found OpenAI and MCP Registry at Mermaid; OpenAI, for example, through a DNS verification record for OpenAI. AI services called only from servers leave no public trace, so Mermaid may use more AI tools than these.

Which companies have a tech stack similar to Mermaid's?

The companies with the stacks most like Mermaid's are MedAngle, Reduck, FinFam and Ariox - Integration, Innovation, according to runsonwhat (November 2026). Each shares 2 to 5 tools with Mermaid, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

How does runsonwhat know what Mermaid uses?

runsonwhat reads public records only. Of the 11 tools at Mermaid, 5 were found through DNS records, 2 through email records, 2 through subdomains that point at the vendor and 2 through code on mermaidchart.com. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and mermaidchart.com about monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.