runsonwhat

Freshworks's tech stack

What does Freshworks use?

Freshworks (freshworks.com) uses at least 41 tools we can see from public records, including Vercel for hosting, Microsoft 365 for email and documents, HubSpot for sales and Northpass for customer support. Last checked .

Industry
Software
Size
5,001–10,000 employees
Based in
San Mateo, United States
Founded
2010
LinkedIn
Company page
Re-check liveVisit freshworks.com
Tools found
41
Categories
19
Oldest proven tool
Jul 2017
Last checked
Oct 2026

Freshworks's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

5 tools, where the bytes are served from

Hosting & Cloud

CDN & Edge

DNS

Application

6 tools, what the product is built with

Backend & Database

AI

Payments & Billing

Media & UI

Data & Observability

2 tools, what they measure and store

Analytics

Flags & Experiments

Go-to-market

8 tools, how they find and keep customers

Marketing

Ads & Pixels

Sales & CRM

Support & Docs

Company Ops

20 tools, what the team runs on day to day

Email Delivery

Workspace

Collaboration

Dev Tools

Finance & Legal

Security & Compliance

What changed at Freshworks

Using since

Dates come from the first certificate of the subdomain that points at the tool.

  1. Amazon CloudFront
  2. Gainsight
  3. Bynder
  4. SafeBase
  5. Marketo

Companies like Freshworks also use

Tools common among companies with a similar stack that we haven't found at Freshworks.

Companies with a stack like Freshworks's

Ranked by shared tools, with rare tools counting more.

More Software companies

Other Software companies we've checked.

Freshworks tech stack FAQ

What tools does Freshworks use?

We've found 41 tools at Freshworks (freshworks.com). Edge & Hosting: Cloudflare, Amazon Route 53 and Amazon CloudFront. Application: Anthropic, OpenAI and Stripe. Data & Observability: Pendo and LaunchDarkly. Go-to-market: Meta Pixel, HubSpot and Salesforce. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 2, 2026.

What cloud does Freshworks run on?

Freshworks uses Vercel and Google Cloud for hosting. We found Vercel through DNS verification records.

What CRM does Freshworks use?

Freshworks uses HubSpot, Salesforce and Gainsight for sales and CRM. We found HubSpot through email records.

What email provider does Freshworks use?

Freshworks uses Microsoft 365, Google Workspace and Apple Business for email and documents. We found Microsoft 365 through DNS verification records.

What does Freshworks use for customer support?

Freshworks uses Northpass for customer support. We found Northpass through DNS verification records.

What payment provider does Freshworks use?

Freshworks uses Stripe for payments. We found Stripe through DNS verification records.

Does Freshworks use Microsoft 365?

Yes. We found Microsoft 365 at Freshworks through DNS verification records. Microsoft 365 is used by 245,233 companies we track.

How does runsonwhat know what Freshworks uses?

We read public traces only: Freshworks's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.