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Companies that use Medallia

543 companies use Medallia, as of October 2026.

Medallia: Experience management and feedback. We've found 543 companies using Medallia, most often in Retail (25%) and Financial Services (18%), typically with 10,000+ employees and 53% based in United States.

Customers543companies use it
Most popular withMobile Phone11× more likely than average
Typical customer10,000+employees · mostly United States
  1. PetSmartpetsmart.comRetail · United States
    Seen Oct 2026
  2. Seen Oct 2026
  3. SVB Financial Groupsvb.comFinancial Services · United States
    5,001–10,000 employeesSeen Oct 2026
  4. Tangerinetangerine.caFinancial Services · Canada
    Seen Oct 2026
  5. Verisk Germanyactineo.deInsurance · Germany
    51–200 employeesSeen Oct 2026
  6. Air New Zealandairnewzealand.comAir Transport · New Zealand
    5,001–10,000 employeesSeen Oct 2026
  7. 1,001–5,000 employeesSeen Oct 2026
  8. Seen Oct 2026
  9. Claro Nicaraguaclaro.com.niTelecommunications · Nicaragua
    1,001–5,000 employeesSeen Oct 2026
  10. Cytivacytivalifesciences.comBiotechnology · United States
    5,001–10,000 employeesSeen Oct 2026
  11. Seen Oct 2026
  12. Essex and Suffolk Watereswater.co.ukWater Supply · United Kingdom
    Seen Oct 2026
  13. Genertel S.p.A.genertel.itInsurance · Italy
    Seen Oct 2026
  14. Halfords UKhalfords.comAutomobile Repair Shop · United Kingdom
    Seen Oct 2026
  15. Teliainmicsnebula.fiIT Services · Finland
    201–1,000 employeesSeen Oct 2026
  16. NTTis.co.mzTelecommunications · Mozambique
    51–200 employeesSeen Oct 2026
  17. 1,001–5,000 employeesSeen Oct 2026
  18. NWLnwl.co.ukWater Collection, Treatment and Supply · United Kingdom
    Seen Oct 2026

Showing 40 of 543

Medallia customers also use

How much more likely Medallia customers are to use each tool than the average company.

What kind of companies use Medallia

Segments where Medallia customers are more common than among all the companies we track.

  • Mobile Phone5% of customers11×more likely
  • 10,000+ employees31% of customers6.4×more likely
  • 5,001–10,000 employees11% of customers5.7×more likely
  • Insurance6% of customers4.3×more likely
  • Biotechnology2% of customers4.1×more likely
  • Retail18% of customers3.7×more likely
  • Financial Services13% of customers2.7×more likely
  • 1,001–5,000 employees18% of customers2.6×more likely

Industry

  1. Retail25%
  2. Financial Services18%
  3. Insurance9%
  4. Mobile Phone7%
  5. Telecommunications7%
  6. Automotive4%
  7. Biotechnology3%
  8. Banking2%

Company size

  1. 1–10 employees4%
  2. 11–50 employees1%
  3. 51–200 employees15%
  4. 201–1,000 employees20%
  5. 1,001–5,000 employees18%
  6. 5,001–10,000 employees11%
  7. 10,000+ employees31%

Country

  1. United States53%
  2. Canada6%
  3. United Kingdom5%
  4. Australia4%
  5. Italy4%
  6. Germany4%
  7. Spain2%
  8. Austria2%

Breakdowns cover the 369 customers with company details so far.

Alternatives to Medallia

Other tools in the same category, by how many companies use them.

Medallia FAQ

How many companies use Medallia?

We've found 543 companies using Medallia among the 335,641 we've scanned so far. We only count a company when a direct public record backs it up.

What kind of companies use Medallia?

Medallia customers are most often in Retail (25%), Financial Services (18%) and Insurance (9%). The most common company size is 10,000+ employees (31% of customers with a known size).

Which countries use Medallia the most?

Most Medallia customers we've found are in United States (53%), Canada (6%) and United Kingdom (5%).

What are the alternatives to Medallia?

The most used alternatives in the same category are Google Analytics (348,597 companies), Google Tag Manager (222,970 companies), Microsoft Clarity (61,876 companies) and Hotjar (28,537 companies).

How does runsonwhat know a company uses Medallia?

We read public traces only. For Medallia that means code loaded on the company's website, including tag managers and the company's published subprocessor list. Every match keeps the record it came from.