Freshworks's tech stack
What does Freshworks use?
Freshworks (freshservice.com) uses at least 23 tools we can see from public records, including Google Cloud for hosting, Microsoft 365 for email and documents, Demandbase for sales and Freshdesk for customer support. Last checked .
- Company page
- Tools found
- 23
- Categories
- 16
- Oldest proven tool
- Dec 2013
- Last checked
- Oct 2026
Freshworks's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
4 tools, where the bytes are served from
Hosting & Cloud
CDN & Edge
Application
3 tools, what the product is built with
Data & Observability
2 tools, what they measure and store
Monitoring
Flags & Experiments
Go-to-market
7 tools, how they find and keep customers
Website & CMS
Ads & Pixels
Sales & CRM
Support & Docs
Company Ops
7 tools, what the team runs on day to day
Email Delivery
Security & Compliance
What changed at Freshworks
Using since
Dates come from the first certificate of the subdomain that points at the tool.
Companies like Freshworks also use
Tools common among companies with a similar stack that we haven't found at Freshworks.
Companies with a stack like Freshworks's
Ranked by shared tools, with rare tools counting more.
Compasscompass.com12in common
Amazon Web Services, Inc.amazonaws.com5in common
Tenable®Computer & Network Security · 51–200 people8in common
Avalara, Inc.Software · 1,001–5,000 people10in common
Amazon Web Services, Inc.IT Services · 11–50 people5in common
SVB Financial GroupFinancial Services · 5,001–10,000 people10in common
Tenable®Computer & Network Security · 51–200 people9in common
Amazon Web Services, Inc.amazonses.com5in common
Freshworks tech stack FAQ
What tools does Freshworks use?
As of October 2026, runsonwhat has found 23 tools at Freshworks (freshservice.com) in public records. Edge & Hosting: Cloudflare, Amazon Route 53 and Google Cloud. Application: Next.js and Wistia. Data & Observability: web-vitals and Optimizely. Go-to-market: LinkedIn Insight Tag, Freshdesk and Demandbase. Company Ops: Microsoft 365, Google Workspace and reCAPTCHA. Last checked October 20, 2026.
What cloud does Freshworks run on?
Freshworks uses Google Cloud for hosting and cloud infrastructure, according to runsonwhat (October 2026). runsonwhat found Google Cloud through a subdomain that points at Google Cloud. Google Cloud is used by 76,242 companies runsonwhat tracks.
What sales tools does Freshworks use?
The sales tools runsonwhat has found at Freshworks are Demandbase (October 2026); no CRM shows up in Freshworks' public records. runsonwhat found Demandbase through Demandbase code on freshservice.com. Demandbase is used by 9,685 companies runsonwhat tracks.
What email provider does Freshworks use?
Freshworks uses Microsoft 365 for email and office software, alongside Google Workspace, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 715,803 companies runsonwhat tracks.
What does Freshworks use for customer support?
Freshworks uses Freshdesk for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Freshdesk through a subdomain that points at Freshdesk, and Freshworks has used it since at least December 2013. Freshdesk is used by 12,670 companies runsonwhat tracks.
What is Freshworks's website built with?
Freshworks uses Contentful for its website, according to runsonwhat (October 2026). runsonwhat found Contentful through Contentful code on freshservice.com. Contentful is used by 4,235 companies runsonwhat tracks.
How long has Freshworks used Freshdesk?
Freshworks has used Freshdesk since at least December 2013, going by the first public certificate of the freshservice.com subdomain that points at Freshdesk. Other long-running tools at Freshworks include Userpilot (since November 2025) and Amazon CloudFront (since January 2026).
Does Freshworks use Cloudflare?
Yes. runsonwhat found Cloudflare at Freshworks through Cloudflare code on freshservice.com. Cloudflare is a CDN & Edge tool used by 709,652 companies runsonwhat tracks.
Which companies have a tech stack similar to Freshworks's?
The companies with the stacks most like Freshworks' are Compass, Amazon Web Services, Tenable® and Avalara, according to runsonwhat (October 2026). Each shares 5 to 12 tools with Freshworks, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.
How does runsonwhat know what Freshworks uses?
runsonwhat reads public records only. Of the 23 tools at Freshworks, 12 were found through code on freshservice.com, 4 through subdomains that point at the vendor, 3 through DNS records, 2 through email records and 2 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and freshservice.com about monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.