runsonwhat

Sony Music's tech stack

What does Sony Music use?

Sony Music (sonymusic.com) uses at least 25 tools we can see from public records, including Microsoft 365 for email and documents, Zendesk for customer support, Dynamics 365 Customer Voice for analytics and Shopify for its website. Last checked .

Industry
Entertainment
Size
5,001–10,000 employees
Based in
United States
Founded
2009
Re-check liveVisit sonymusic.com
Tools found
25
Categories
12
Layers
5 of 5
Last checked
Oct 2026

Sony Music's stack, layer by layer

Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.

Edge & Hosting

1 tool, where the bytes are served from

CDN & Edge

Application

1 tool, what the product is built with

AI

Data & Observability

1 tool, what they measure and store

Analytics

Go-to-market

5 tools, how they find and keep customers

Website & CMS

Marketing

Support & Docs

Company Ops

17 tools, what the team runs on day to day

Email Delivery

Workspace

Collaboration

Dev Tools

Finance & Legal

Security & Compliance

Companies like Sony Music also use

Tools common among companies with a similar stack that we haven't found at Sony Music.

Companies with a stack like Sony Music's

Ranked by shared tools, with rare tools counting more.

Sony Music tech stack FAQ

What tools does Sony Music use?

We've found 25 tools at Sony Music (sonymusic.com). Edge & Hosting: Cloudflare. Application: Anthropic. Data & Observability: Dynamics 365 Customer Voice. Go-to-market: Mailchimp, Zendesk and Shopify. Company Ops: Microsoft 365, SendGrid and Atlassian. Last checked October 3, 2026.

What email provider does Sony Music use?

Sony Music uses Microsoft 365 for email and documents. We found Microsoft 365 through email records.

What does Sony Music use for customer support?

Sony Music uses Zendesk for customer support. We found Zendesk through custom domain and email records.

What analytics tools does Sony Music use?

Sony Music uses Dynamics 365 Customer Voice for analytics. We found Dynamics 365 Customer Voice through DNS verification records.

What CMS does Sony Music use?

Sony Music uses Shopify for its website. We found Shopify through DNS verification records.

What marketing software does Sony Music use?

Sony Music uses Mailchimp and Meltwater for marketing. We found Mailchimp through email records.

Does Sony Music use Microsoft 365?

Yes. We found Microsoft 365 at Sony Music through email records. Microsoft 365 is used by 245,233 companies we track.

How does runsonwhat know what Sony Music uses?

We read public traces only: Sony Music's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.

We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.