The New York Times's tech stack
What does The New York Times use?
The New York Times (nytimes.com) uses at least 40 tools we can see from public records, including Amazon Web Services for hosting, Microsoft 365 for email and documents, Zendesk for customer support and Segment for analytics. Last checked .
- Industry
- Newspapers
- Size
- 1,001–5,000 employees
- Based in
- New York, United States
- Founded
- 1851
- Company page
- Tools found
- 40
- Categories
- 14
- Oldest proven tool
- Sep 2023
- Last checked
- Oct 2026
The New York Times's stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
4 tools, where the bytes are served from
Application
1 tool, what the product is built with
Auth & Identity
Data & Observability
1 tool, what they measure and store
Analytics
Go-to-market
6 tools, how they find and keep customers
Website & CMS
Support & Docs
Company Ops
28 tools, what the team runs on day to day
Email Delivery
Finance & Legal
What changed at The New York Times
Using since
Dates come from the first certificate of the subdomain that points at the tool.
The New York Times tech stack FAQ
What tools does The New York Times use?
We've found 40 tools at The New York Times (nytimes.com). Edge & Hosting: Amazon Route 53, Amazon Web Services and Fastly. Application: Auth0. Data & Observability: Segment. Go-to-market: Mailchimp, Zendesk and Shopify. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked October 2, 2026.
What cloud does The New York Times run on?
The New York Times uses Amazon Web Services for hosting. We found Amazon Web Services through custom domain since August 2026.
What email provider does The New York Times use?
The New York Times uses Microsoft 365, Google Workspace and Apple Business for email and documents. We found Microsoft 365 through DNS verification records.
What does The New York Times use for customer support?
The New York Times uses Zendesk and Helpjuice for customer support. We found Zendesk through email records.
What analytics tools does The New York Times use?
The New York Times uses Segment for analytics. We found Segment through DNS verification records.
What CMS does The New York Times use?
The New York Times uses Shopify for its website. We found Shopify through custom domain.
Does The New York Times use Microsoft 365?
Yes. We found Microsoft 365 at The New York Times through DNS verification records. Microsoft 365 is used by 245,233 companies we track.
How does runsonwhat know what The New York Times uses?
We read public traces only: The New York Times's DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.