Text, Inc.'s tech stack
What does Text, Inc. use?
Text, Inc. (knowledgebase.ai) uses at least 13 tools we can see from public records, including Netlify for hosting, Google Workspace for email and documents, LiveChat for customer support and Google Analytics for analytics. Last checked .
“Text, Inc. develops AI-powered customer service software, including LiveChat, ChatBot.com, HelpDesk.com, KnowledgeBase, OpenWidget, and Text. Used by tens of thousands of businesses worldwide to automate support and turn service into revenue.”
- Based in
- Boston, United States
- Founded
- 2023
- Company page
- Tools found
- 13
- Categories
- 9
- Layers
- 5 of 5
- Last checked
- Oct 2026
Text, Inc.'s stack, layer by layer
Each tool links to the other companies we've found using it. The label says what kind of public trace gave it away.
Edge & Hosting
3 tools, where the bytes are served from
Hosting & Cloud
CDN & Edge
Application
1 tool, what the product is built with
Media & UI
Data & Observability
3 tools, what they measure and store
Go-to-market
3 tools, how they find and keep customers
Company Ops
3 tools, what the team runs on day to day
Email Delivery
Text, Inc. tech stack FAQ
What tools does Text, Inc. use?
We've found 13 tools at Text, Inc. (knowledgebase.ai). Edge & Hosting: Cloudflare, Akamai and Netlify. Application: Wistia. Data & Observability: Google Analytics, Google Tag Manager and Hotjar. Go-to-market: Google Ads and LiveChat. Company Ops: Google Workspace, Apple Business and Postmark. Last checked October 7, 2026.
What cloud does Text, Inc. run on?
Text, Inc. uses Netlify for hosting. We found Netlify through custom domain and website code.
What email provider does Text, Inc. use?
Text, Inc. uses Google Workspace and Apple Business for email and documents. We found Google Workspace through email records.
What does Text, Inc. use for customer support?
Text, Inc. uses LiveChat for customer support. We found LiveChat through website code.
What analytics tools does Text, Inc. use?
Text, Inc. uses Google Analytics, Google Tag Manager and Hotjar for analytics. We found Google Analytics through website code.
Does Text, Inc. use Google Analytics?
Yes. We found Google Analytics at Text, Inc. through website code. Google Analytics is used by 579,334 companies we track.
How does runsonwhat know what Text, Inc. uses?
We read public traces only: Text, Inc.'s DNS and email records, certificate logs, the code its website loads, and published subprocessor lists. A tool is listed only when a direct record backs it up. DNS is rechecked weekly and the website monthly.
We read public traces only: DNS and email records, certificate logs, website code and published subprocessor lists. A tool is listed when a direct record backs it up, and dropped when a recheck no longer finds it. Is this your company? See how to opt out.