# Companies that use Yellow.ai

As of October 2026, 132 companies show public evidence of using Yellow.ai (Conversational AI for support), according to runsonwhat.

- Tool: [Yellow.ai](https://yellow.ai), category [Support & Docs](https://www.runsonwhat.com/tools/customer-support)
- Companies using it now: 132
- Stopped using it (seen on a same-method rescan): 0

## Who uses Yellow.ai

Segments where Yellow.ai customers are more common than among all companies we track:

- 201–1,000 employees: 2.6× more likely (25 customers)

## Yellow.ai customers by industry

| Industry | Share of customers |
|---|---|
| Financial Services | 16% |
| Retail | 10% |
| Automotive | 6.3% |
| Environmental Services | 6.3% |
| Education Management | 5.0% |
| Insurance | 5.0% |
| Mobile Phone | 5.0% |
| Real Estate | 5.0% |

## Yellow.ai customers by company size

| Company size | Share of customers |
|---|---|
| 1–10 employees | 4.5% |
| 11–50 employees | 15% |
| 51–200 employees | 20% |
| 201–1,000 employees | 28% |
| 1,001–5,000 employees | 17% |
| 5,001–10,000 employees | 3.4% |
| 10,000+ employees | 11% |

## Yellow.ai customers by country

| Country | Share of customers |
|---|---|
| India | 31% |
| United States | 22% |
| Indonesia | 8.4% |
| Malaysia | 6.5% |
| Philippines | 6.5% |
| United Arab Emirates | 3.7% |
| United Kingdom | 3.7% |
| Sri Lanka | 2.8% |

## Alternatives to Yellow.ai

| Tool | Companies |
|---|---|
| [WhatsApp Business](https://www.runsonwhat.com/reverse/whatsapp) | 112,487 |
| [Zendesk](https://www.runsonwhat.com/reverse/zendesk) | 39,028 |
| [tawk.to](https://www.runsonwhat.com/reverse/tawk) | 13,054 |
| [Freshdesk](https://www.runsonwhat.com/reverse/freshdesk) | 11,508 |
| [Intercom](https://www.runsonwhat.com/reverse/intercom) | 7,390 |
| [LiveChat](https://www.runsonwhat.com/reverse/livechat) | 5,590 |
| [Tidio](https://www.runsonwhat.com/reverse/tidio) | 4,362 |
| [Gorgias](https://www.runsonwhat.com/reverse/gorgias) | 3,694 |
| [Discord](https://www.runsonwhat.com/reverse/discord) | 2,883 |
| [Help Scout](https://www.runsonwhat.com/reverse/helpscout) | 2,579 |

## Yellow.ai customers also use

- [CleverTap](https://www.runsonwhat.com/reverse/clevertap): 4.6% of Yellow.ai customers, 95× the average company
- [Netcore Cloud](https://www.runsonwhat.com/reverse/netcore): 6.1% of Yellow.ai customers, 43× the average company
- [Intellimize](https://www.runsonwhat.com/reverse/intellimize): 5.3% of Yellow.ai customers, 30× the average company
- [Salesforce Personalization](https://www.runsonwhat.com/reverse/salesforce-personalization): 3.8% of Yellow.ai customers, 25× the average company
- [Adobe Dynamic Media Classic](https://www.runsonwhat.com/reverse/adobe-dynamic-media-classic): 3.1% of Yellow.ai customers, 25× the average company
- [impact.com](https://www.runsonwhat.com/reverse/impact-com): 3.8% of Yellow.ai customers, 22× the average company
- [TrustArc](https://www.runsonwhat.com/reverse/trustarc): 5.3% of Yellow.ai customers, 22× the average company
- [Adobe Experience Manager](https://www.runsonwhat.com/reverse/adobe-aem): 6.9% of Yellow.ai customers, 13× the average company
- [Akamai mPulse](https://www.runsonwhat.com/reverse/akamai-mpulse): 7.6% of Yellow.ai customers, 13× the average company
- [Adobe Experience Platform](https://www.runsonwhat.com/reverse/adobe-experience-platform): 9.9% of Yellow.ai customers, 12× the average company

## Companies that use Yellow.ai (first 40 of 132)

| Company | Domain | Industry | Country |
|---|---|---|---|
| [Far East Hospitality Management (s) Pte LTD](https://www.runsonwhat.com/company/fareasthospitality.com) | fareasthospitality.com | Hospitality | Singapore |
| [United Electronic Industries](https://www.runsonwhat.com/company/ueidaq.com) | ueidaq.com | Electrical/electronic Manufacturing | United States |
| [AAVAS FINANCIERS LIMITED](https://www.runsonwhat.com/company/aavas.in) | aavas.in | Financial Services | India |
| [Abg Corporate Admin](https://www.runsonwhat.com/company/abgadminee.com) | abgadminee.com | Management Consulting | India |
| [Airtel Sri Lanka](https://www.runsonwhat.com/company/airtel.lk) | airtel.lk | Mobile Phone | Sri Lanka |
| [Ford Alghanim](https://www.runsonwhat.com/company/fordalghanim.com) | fordalghanim.com | Automotive | Kuwait |
| [Hathway](https://www.runsonwhat.com/company/hathway.com) | hathway.com | Telecommunications | India |
| [Manipal Hospitals](https://www.runsonwhat.com/company/manipalhospitals.com) | manipalhospitals.com | Healthcare | India |
| [MyMesra](https://www.runsonwhat.com/company/mymesra.com.my) | mymesra.com.my | Retail | Malaysia |
| [StockHolding Corporation of India Limited](https://www.runsonwhat.com/company/stockholding.com) | stockholding.com | Financial Services | India |
| [Jaybird](https://www.runsonwhat.com/company/jaybirdsport.com) | jaybirdsport.com | Consumer Electronics | United States |
| [Logitech](https://www.runsonwhat.com/company/logitech.com) | logitech.com | Computer | Switzerland |
| [EarthLink](https://www.runsonwhat.com/company/earthlink.net) | earthlink.net | Internet Service Provider | United States |
| [Logitech G](https://www.runsonwhat.com/company/logitechg.com) | logitechg.com | Computer | United States |
| [myBSN](https://www.runsonwhat.com/company/mybsn.com.my) | mybsn.com.my | Banking | Malaysia |
| [Abecip - Associação Brasileira Das Entidades De Crédito Imobiliário E Poupança](https://www.runsonwhat.com/company/abecip.org.br) | abecip.org.br | Real Estate | Brazil |
| [AIA Philippines](https://www.runsonwhat.com/company/aia.com.ph) | aia.com.ph | Financial Services | Philippines |
| [AIICO Insurance](https://www.runsonwhat.com/company/aiicoplc.com) | aiicoplc.com | Insurance | Nigeria |
| [Altar'd State](https://www.runsonwhat.com/company/altardstate.com) | altardstate.com | Retail | United States |
| [Amador Valley Industries (avi)](https://www.runsonwhat.com/company/amadorvalleyindustries.com) | amadorvalleyindustries.com | Environmental Services | United States |
| [Bajajgeneralinsurance](https://www.runsonwhat.com/company/bajajgeneralinsurance.com) | bajajgeneralinsurance.com |  |  |
| [Bajaj Life Insurance Limited](https://www.runsonwhat.com/company/bajajlifeinsurance.com) | bajajlifeinsurance.com | Financial Services | India |
| [BFI Finance Indonesia](https://www.runsonwhat.com/company/bfi.co.id) | bfi.co.id | Financial Services | Indonesia |
| [Bitazza](https://www.runsonwhat.com/company/bitazza.com) | bitazza.com | Financial Services | Thailand |
| [Bank Of Zambia](https://www.runsonwhat.com/company/boz.zm) | boz.zm | Banking | Zambia |
| [Bpi Aia Life Assurance Corp.](https://www.runsonwhat.com/company/bpi-aia.com.ph) | bpi-aia.com.ph | Insurance | Philippines |
| [Bpi Ms Insurance Corporation](https://www.runsonwhat.com/company/bpims.com) | bpims.com | Insurance | Philippines |
| [BSN Malaysia](https://www.runsonwhat.com/company/bsn.com.my) | bsn.com.my | Banking | Malaysia |
| [Carlist](https://www.runsonwhat.com/company/carlist.my) | carlist.my |  |  |
| [Carolina Waste LLC](https://www.runsonwhat.com/company/carolinawaste.com) | carolinawaste.com | Transportation/trucking/railroad | United States |
| [cellcard Website](https://www.runsonwhat.com/company/cellcard.com.kh) | cellcard.com.kh | Mobile Phone | Cambodia |
| [Clark Electric Distribution Company](https://www.runsonwhat.com/company/clarkelectric.ph) | clarkelectric.ph | Electric Power | Philippines |
| [Classic Travel - Expolanka Holdings](https://www.runsonwhat.com/company/classictravel.lk) | classictravel.lk | Leisure, Travel & Tourism | Sri Lanka |
| [Columbia Asia](https://www.runsonwhat.com/company/columbiaasia.com) | columbiaasia.com | Healthcare | Malaysia |
| [County Waste And Recycling Service, Inc.](https://www.runsonwhat.com/company/county-waste.com) | county-waste.com | Environmental Services | United States |
| [D2h](https://www.runsonwhat.com/company/d2h.com) | d2h.com | Subscription Television | India |
| [Decathlon](https://www.runsonwhat.com/company/decathlon.co.th) | decathlon.co.th |  |  |
| [Dick's Sanitation Service, Inc.](https://www.runsonwhat.com/company/dickssanitation.com) | dickssanitation.com | Consumer Services | United States |
| [Dun & Bradstreet India](https://www.runsonwhat.com/company/dnb.co.in) | dnb.co.in | Information Services | India |
| [Emirates National Schools](https://www.runsonwhat.com/company/ens.sch.ae) | ens.sch.ae | Education Management | United Arab Emirates |

The full list is on https://www.runsonwhat.com/reverse/yellow-ai for signed-in users.

## FAQ

### How many companies use Yellow.ai?

As of October 2026, 132 companies show public evidence of using Yellow.ai across the 1,789,083 company domains runsonwhat tracks. That makes Yellow.ai the 56th most used of the 89 Support & Docs tools with confirmed customers, behind Mighty Networks (132). The number is a lower bound: a company counts only when a public record, such as a DNS entry or Yellow.ai's code on its website, shows the tool in use.

### Which companies use Yellow.ai?

Companies that use Yellow.ai include Logitech, EarthLink, Logitech G, myBSN and Far East Hospitality Management (s), according to runsonwhat's public-record scans (October 2026). The biggest industries among Yellow.ai customers are financial services (16%) and retail (10%). The full list of 132 companies can be filtered by industry, company size and country on runsonwhat's Yellow.ai page.

### What industries use Yellow.ai the most?

The industries with the most Yellow.ai customers are financial services (16%), retail (10%) and automotive (6.3%), based on the 80 companies with a known industry.

### Is Yellow.ai more popular with startups or large companies?

Yellow.ai is used mostly by mid-size companies: of the 88 companies with a known size, 19% have up to 50 employees, 49% have 51 to 1,000 and 32% have more than 1,000. Compared with all companies runsonwhat tracks, Yellow.ai is 2.6× as common among companies with 201–1,000 employees.

### Which countries use Yellow.ai the most?

Most Yellow.ai customers runsonwhat has found are based in India (31%), the United States (22%) and Indonesia (8.4%), out of 107 companies with a known country.

### Yellow.ai vs WhatsApp Business: which is more widely used?

WhatsApp Business is more widely used: 119,561 companies show public evidence of WhatsApp Business, against 132 for Yellow.ai (906× as many), according to runsonwhat (October 2026). 30 companies run both, which is 23% of Yellow.ai's customers.

### What are the most popular alternatives to Yellow.ai?

By the number of companies using them, the most used Support & Docs tools other than Yellow.ai are WhatsApp Business (119,561), Zendesk (39,615), tawk.to (14,148) and Freshdesk (11,772), according to runsonwhat (October 2026). Not every tool in a category does the same job, so check each one's page; runsonwhat ranks all Support & Docs tools at https://www.runsonwhat.com/tools/customer-support.

### What other tools do Yellow.ai customers use?

Yellow.ai customers use CleverTap, Netcore Cloud and Intellimize far more often than the average company. For example, 4.5% of Yellow.ai customers also run CleverTap, 95× the rate among all companies runsonwhat tracks, and 6.1% run Netcore Cloud.

### How does runsonwhat know a company uses Yellow.ai?

runsonwhat reads public records only. For Yellow.ai, that means Yellow.ai's code on the company's website or in its tag manager or Yellow.ai on the company's own subprocessor list. A company is listed only when one of these direct records is present, and each match keeps the record it came from. DNS is rechecked weekly and websites about monthly.


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Source: runsonwhat, https://www.runsonwhat.com/reverse/yellow-ai (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.