# Companies that use Freshworks CRM

As of October 2026, 700 companies show public evidence of using Freshworks CRM (Freshworks CRM is a cloud-based customer relationship management (CRM) solution), according to runsonwhat.

- Tool: [Freshworks CRM](https://freshworks.com), category [Sales & CRM](https://www.runsonwhat.com/tools/crm-sales)
- Companies using it now: 700
- Stopped using it (seen on a same-method rescan): 0
- Started in the last 30 days: 3

## Who uses Freshworks CRM

Segments where Freshworks CRM customers are more common than among all companies we track:

- Software: 2.1× more likely (56 customers)
- Financial Services: 1.8× more likely (38 customers)

## Freshworks CRM customers by industry

| Industry | Share of customers |
|---|---|
| Software | 15% |
| Financial Services | 10% |
| IT Services | 9.3% |
| Retail | 8.4% |
| Internet | 4.9% |
| Consumer Goods | 4.1% |
| Marketing and Advertising | 4.1% |
| Logistics and Supply Chain | 3.5% |

## Freshworks CRM customers by company size

| Company size | Share of customers |
|---|---|
| 1–10 employees | 2.7% |
| 11–50 employees | 52% |
| 51–200 employees | 28% |
| 201–1,000 employees | 14% |
| 1,001–5,000 employees | 2.9% |
| 5,001–10,000 employees | 0.55% |
| 10,000+ employees | 0.55% |

## Freshworks CRM customers by country

| Country | Share of customers |
|---|---|
| United States | 36% |
| India | 11% |
| United Kingdom | 9.2% |
| Australia | 5.3% |
| Canada | 4.1% |
| Brazil | 2.9% |
| Netherlands | 2.9% |
| Sweden | 2.8% |

## Alternatives to Freshworks CRM

| Tool | Companies |
|---|---|
| [HubSpot](https://www.runsonwhat.com/reverse/hubspot) | 94,258 |
| [Zoho](https://www.runsonwhat.com/reverse/zoho) | 62,654 |
| [Salesforce](https://www.runsonwhat.com/reverse/salesforce) | 34,154 |
| [Calendly](https://www.runsonwhat.com/reverse/calendly) | 27,935 |
| [ZoomInfo](https://www.runsonwhat.com/reverse/zoominfo) | 16,783 |
| [CallRail](https://www.runsonwhat.com/reverse/callrail) | 12,173 |
| [Apollo.io](https://www.runsonwhat.com/reverse/apollo) | 11,235 |
| [Dealfront](https://www.runsonwhat.com/reverse/leadfeeder) | 10,841 |
| [Demandbase](https://www.runsonwhat.com/reverse/demandbase) | 9,662 |
| [Bombora](https://www.runsonwhat.com/reverse/bombora) | 7,845 |

## Freshworks CRM customers also use

- [Freshdesk](https://www.runsonwhat.com/reverse/freshdesk): 76% of Freshworks CRM customers, 95× the average company
- [Judge.me](https://www.runsonwhat.com/reverse/judge-me): 5.7% of Freshworks CRM customers, 7.5× the average company
- [ChatGPT Ads](https://www.runsonwhat.com/reverse/chatgpt-ads): 7.7% of Freshworks CRM customers, 6.0× the average company
- [Klaviyo](https://www.runsonwhat.com/reverse/klaviyo): 12% of Freshworks CRM customers, 5.4× the average company
- [TikTok Pixel](https://www.runsonwhat.com/reverse/tiktok-pixel): 15% of Freshworks CRM customers, 4.9× the average company
- [Shopify](https://www.runsonwhat.com/reverse/shopify): 16% of Freshworks CRM customers, 4.1× the average company
- [Microsoft Clarity](https://www.runsonwhat.com/reverse/clarity): 35% of Freshworks CRM customers, 4.1× the average company
- [Microsoft Ads](https://www.runsonwhat.com/reverse/bing-ads): 26% of Freshworks CRM customers, 3.4× the average company
- [Meta Pixel](https://www.runsonwhat.com/reverse/meta-pixel): 64% of Freshworks CRM customers, 2.5× the average company
- [Google Tag Manager](https://www.runsonwhat.com/reverse/gtm): 72% of Freshworks CRM customers, 2.2× the average company

## Companies that use Freshworks CRM (first 40 of 700)

| Company | Domain | Industry | Country |
|---|---|---|---|
| [Exit Realty Professionals](https://www.runsonwhat.com/company/coastalhomesva.com) | coastalhomesva.com | Real Estate | United States |
| [Oaks Integrated Care](https://www.runsonwhat.com/company/oaksintcare.org) | oaksintcare.org | Mental Health Care | United States |
| [Teledyne LeCroy Xena](https://www.runsonwhat.com/company/xenanetworks.com) | xenanetworks.com | Computer Networking | Denmark |
| [​Agilex Biolabs](https://www.runsonwhat.com/company/agilexbiolabs.com) | agilexbiolabs.com | Biotechnology | Australia |
| [Linkplay Technology](https://www.runsonwhat.com/company/linkplay.com) | linkplay.com | Consumer Electronics | United States |
| [Asuransi Astra - Asuransi Umum Terbaik di Indonesia](https://www.runsonwhat.com/company/asuransiastra.com) | asuransiastra.com |  |  |
| [AMG - Avid Marketing Group](https://www.runsonwhat.com/company/avidinc.com) | avidinc.com | Marketing and Advertising | United States |
| [BankTech](https://www.runsonwhat.com/company/bank.tech) | bank.tech | Financial Services | South Africa |
| [Screenspace](https://www.runsonwhat.com/company/bitvu.com) | bitvu.com | Marketing and Advertising | United Kingdom |
| [Buglance](https://www.runsonwhat.com/company/buglance.com) | buglance.com | Software | United Arab Emirates |
| [Centric Business Systems](https://www.runsonwhat.com/company/centricbiz.com) | centricbiz.com | Business Supplies and Equipment | United States |
| [Paradiso Solutions](https://www.runsonwhat.com/company/cognispark.ai) | cognispark.ai | Software | United States |
| [Connect Source](https://www.runsonwhat.com/company/connectsource.com.au) | connectsource.com.au | Electrical/electronic Manufacturing | Australia |
| [Corporate Marketing](https://www.runsonwhat.com/company/corporatemg.com) | corporatemg.com | Marketing and Advertising | United States |
| [Creatnlrn](https://www.runsonwhat.com/company/creatnlrn.com) | creatnlrn.com | Software | India |
| [DRV Tech](https://www.runsonwhat.com/company/drvtech.com) | drvtech.com | IT Services | United States |
| [ESF Summer Camps](https://www.runsonwhat.com/company/esfcamps.com) | esfcamps.com | Education Management | United States |
| [Instashowing](https://www.runsonwhat.com/company/instashowing.com) | instashowing.com | Software | United States |
| [Linc Digital Systems Pvt.ltd.](https://www.runsonwhat.com/company/lincdigital.com) | lincdigital.com | Mechanical or Industrial Engineering | India |
| [Little Baguio](https://www.runsonwhat.com/company/littlebaguioterraces.com) | littlebaguioterraces.com | Telecommunications | United States |
| [Mindspaceoutsourcing](https://www.runsonwhat.com/company/mindspaceoutsourcing.co.uk) | mindspaceoutsourcing.co.uk | Outsourcing/offshoring | United Kingdom |
| [Mnac Bucharest ― The National Museum Of Contemporary Art Of Romania](https://www.runsonwhat.com/company/mnac.ro) | mnac.ro | Museums and Institutions | Romania |
| [My Inhouse Lawyer](https://www.runsonwhat.com/company/myinhouselawyer.uk) | myinhouselawyer.uk | Legal Services | United Kingdom |
| [Nellai Systems](https://www.runsonwhat.com/company/nellaisystems.com) | nellaisystems.com | IT Services | India |
| [No. 17 Personal Training](https://www.runsonwhat.com/company/no17pt.com) | no17pt.com | Health, Wellness and Fitness | Ireland |
| [Rihter Hiše](https://www.runsonwhat.com/company/rihter.si) | rihter.si | Construction | Slovenia |
| [Sify](https://www.runsonwhat.com/company/sifyonnet.com) | sifyonnet.com |  |  |
| [Signal Kit](https://www.runsonwhat.com/company/signalkit.com) | signalkit.com | Software | United States |
| [Thoroughbred Diesel](https://www.runsonwhat.com/company/thoroughbreddiesel.com) | thoroughbreddiesel.com | Automotive | United States |
| [Timehero](https://www.runsonwhat.com/company/timehero.com) | timehero.com | Software | Canada |
| [Towne Home Care](https://www.runsonwhat.com/company/townehomecare.com) | townehomecare.com | Healthcare | United States |
| [Treasury Systems](https://www.runsonwhat.com/company/treasurysystems.com) | treasurysystems.com | Financial Services | Sweden |
| [VeryCreative](https://www.runsonwhat.com/company/verycreative.eu) | verycreative.eu | Internet | Romania |
| [VLS](https://www.runsonwhat.com/company/vls.com) | vls.com | Events Services | United States |
| [Zest Real Estate Phuket](https://www.runsonwhat.com/company/zestrealestate.com) | zestrealestate.com | Real Estate | Thailand |
| [ZEUX Innovation \| Global UX Design Company \| Outcome Driven UX Design Agency](https://www.runsonwhat.com/company/zeuxinnovation.com) | zeuxinnovation.com | Design | India |
| [DreamHost](https://www.runsonwhat.com/company/dreamhost.com) | dreamhost.com | Web Hosting Service | United States |
| [1Core Solution](https://www.runsonwhat.com/company/1coresolution.com) | 1coresolution.com | Software | United States |
| [3d Prima](https://www.runsonwhat.com/company/3dprima.com) | 3dprima.com | Retail | Sweden |
| [5DataInc](https://www.runsonwhat.com/company/5datainc.com) | 5datainc.com | Software | United States |

The full list is on https://www.runsonwhat.com/reverse/freshworks-crm for signed-in users.

## FAQ

### How many companies use Freshworks CRM?

As of October 2026, 700 companies show public evidence of using Freshworks CRM across the 1,818,838 company domains runsonwhat tracks. That makes Freshworks CRM the 28th most used of the 92 Sales & CRM tools with confirmed customers, behind SalesViewer (727). The number is a lower bound: a company counts only when a public record, such as a DNS entry or Freshworks CRM's code on its website, shows the tool in use.

### Which companies use Freshworks CRM?

Companies that use Freshworks CRM include DreamHost, Linkplay Technology, Exit Realty Professionals, Oaks Integrated Care and Teledyne LeCroy Xena, according to runsonwhat's public-record scans (October 2026). The biggest industries among Freshworks CRM customers are software (15%) and financial services (10%). The full list of 700 companies can be filtered by industry, company size and country on runsonwhat's Freshworks CRM page.

### What industries use Freshworks CRM the most?

The industries with the most Freshworks CRM customers are software (15%), financial services (10%) and IT services (9.3%), based on the 367 companies with a known industry. Relative to all companies runsonwhat tracks, Freshworks CRM stands out most in software (2.1× the average rate) and financial services (1.8× the average rate).

### Is Freshworks CRM more popular with startups or large companies?

Freshworks CRM is used mostly by small companies: of the 547 companies with a known size, 54% have up to 50 employees, 42% have 51 to 1,000 and 4.0% have more than 1,000.

### Which countries use Freshworks CRM the most?

Most Freshworks CRM customers runsonwhat has found are based in the United States (36%), India (11%) and the United Kingdom (9.2%), out of 509 companies with a known country. Outside the United States, the biggest markets are India and the United Kingdom.

### Is Freshworks CRM gaining or losing customers?

In the 90 days to October 2026, 3 companies started using Freshworks CRM and 0 companies stopped, a net gain of 3. runsonwhat counts a start or a stop only between two checks of the same company done the same way, so a change in how a site is scanned never shows up as churn.

### Freshworks CRM vs HubSpot: which is more widely used?

HubSpot is more widely used: 94,479 companies show public evidence of HubSpot, against 700 for Freshworks CRM (135× as many), according to runsonwhat (October 2026). 77 companies run both, which is 11% of Freshworks CRM's customers.

### What are the most popular alternatives to Freshworks CRM?

By the number of companies using them, the most used Sales & CRM tools other than Freshworks CRM are HubSpot (94,479), Zoho (62,798), Salesforce (34,212) and Calendly (28,492), according to runsonwhat (October 2026). Not every tool in a category does the same job, so check each one's page; runsonwhat ranks all Sales & CRM tools at https://www.runsonwhat.com/tools/crm-sales.

### What other tools do Freshworks CRM customers use?

Freshworks CRM customers use Freshdesk, Judge.me and ChatGPT Ads far more often than the average company. For example, 76% of Freshworks CRM customers also run Freshdesk, 95× the rate among all companies runsonwhat tracks, and 5.7% run Judge.me.

### How does runsonwhat know a company uses Freshworks CRM?

runsonwhat reads public records only. For Freshworks CRM, that means Freshworks CRM's code on the company's website or in its tag manager. A company is listed only when that record is present, and each match keeps the record it came from. DNS is rechecked weekly and websites about monthly.


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Source: runsonwhat, https://www.runsonwhat.com/reverse/freshworks-crm (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.