# What does Userback use? Userback (userback.io) shows public evidence of 28 tools, according to runsonwhat (last checked 2026-10-22). - Founded: 2016 - LinkedIn: https://www.linkedin.com/company/userback ## Edge & Hosting | Tool | Category | Evidence | Since | |---|---|---|---| | [GoDaddy](https://www.runsonwhat.com/reverse/godaddy) | DNS | Custom domain | | | [Amazon Route 53](https://www.runsonwhat.com/reverse/route53) | DNS | DNS records | | | [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Custom domain | 2023-08 | ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [Astro](https://www.runsonwhat.com/reverse/astro) | Frontend | Website code | | | [WorkOS](https://www.runsonwhat.com/reverse/workos) | Auth & Identity | Custom domain | 2024-07 | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code | | | [Google Tag Manager](https://www.runsonwhat.com/reverse/gtm) | Analytics | Website code | | | [Hotjar](https://www.runsonwhat.com/reverse/hotjar) | Analytics | Subprocessor list | | | [UptimeRobot](https://www.runsonwhat.com/reverse/uptimerobot) | Monitoring | Custom domain | 2023-07 | | [Pendo](https://www.runsonwhat.com/reverse/pendo) | Analytics | Subprocessor list | | | [Usermaven](https://www.runsonwhat.com/reverse/usermaven) | Analytics | Website code | | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [WordPress](https://www.runsonwhat.com/reverse/wordpress) | Website & CMS | Website code | | | [Google Ads](https://www.runsonwhat.com/reverse/google-ads) | Ads & Pixels | Website code | | | [HubSpot](https://www.runsonwhat.com/reverse/hubspot) | Sales & CRM | Custom domain, Email records | 2022-09 | | [HubSpot CMS](https://www.runsonwhat.com/reverse/hubspot-cms) | Website & CMS | Custom domain | 2022-09 | | [Intercom](https://www.runsonwhat.com/reverse/intercom) | Support & Docs | Website code | | | [Discord](https://www.runsonwhat.com/reverse/discord) | Support & Docs | Website code | | | [G2](https://www.runsonwhat.com/reverse/g2) | Marketing | Website code | | | [ReadMe](https://www.runsonwhat.com/reverse/readme) | Support & Docs | Custom domain | 2022-08 | | [Canny](https://www.runsonwhat.com/reverse/canny) | Support & Docs | Subprocessor list | | | [UserVoice](https://www.runsonwhat.com/reverse/uservoice) | Support & Docs | Subprocessor list | | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Workspace](https://www.runsonwhat.com/reverse/google-workspace) | Workspace | Email records | | | [Elastic Email](https://www.runsonwhat.com/reverse/elasticemail) | Email Delivery | Email records | | | [Vanta](https://www.runsonwhat.com/reverse/vanta) | Security & Compliance | Custom domain | 2025-11 | | [Marker.io](https://www.runsonwhat.com/reverse/marker-io) | Dev Tools | Subprocessor list | | | [Usersnap](https://www.runsonwhat.com/reverse/usersnap) | Dev Tools | Subprocessor list | | ## FAQ ### What tools does Userback use? As of October 2026, runsonwhat has found 28 tools at Userback (userback.io) in public records. Edge & Hosting: GoDaddy, Amazon Route 53 and Amazon CloudFront. Application: Astro and WorkOS. Data & Observability: Google Analytics, Google Tag Manager and Hotjar. Go-to-market: WordPress, Google Ads and HubSpot. Company Ops: Google Workspace, Elastic Email and Vanta. Last checked October 22, 2026. ### What CRM does Userback use? Userback uses HubSpot for its CRM, according to runsonwhat (October 2026). runsonwhat found HubSpot through a subdomain that points at HubSpot and email records, and Userback has used it since at least September 2022. HubSpot is used by 95,117 companies runsonwhat tracks. ### What email provider does Userback use? Userback uses Google Workspace for email and office software, according to runsonwhat (October 2026). runsonwhat found Google Workspace through email records that authorize Google Workspace. Google Workspace is used by 406,845 companies runsonwhat tracks. ### What does Userback use for customer support? Userback uses Intercom for customer support and documentation, alongside Discord, ReadMe and Canny, according to runsonwhat (October 2026). runsonwhat found Intercom through Intercom code on userback.io. Intercom is used by 8,977 companies runsonwhat tracks. ### What analytics tools does Userback use? Userback uses Google Analytics for analytics, alongside Google Tag Manager, Hotjar and Pendo, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on userback.io. Google Analytics is used by 892,339 companies runsonwhat tracks. ### What is Userback's website built with? Userback uses WordPress for its website, alongside HubSpot CMS, according to runsonwhat (October 2026). runsonwhat found WordPress through WordPress code on userback.io. WordPress is used by 601,844 companies runsonwhat tracks. ### How long has Userback used ReadMe? Userback has used ReadMe since at least August 2022, going by the first public certificate of the userback.io subdomain that points at ReadMe. Other long-running tools at Userback include HubSpot (since September 2022), HubSpot CMS (since September 2022) and UptimeRobot (since July 2023). ### Does Userback use Google Ads? Yes. runsonwhat found Google Ads at Userback through Google Ads code on userback.io. Google Ads is a Ads & Pixels tool used by 521,186 companies runsonwhat tracks. ### Which companies have a tech stack similar to Userback's? The companies with the stacks most like Userback's are Boomerang Management Enterprises, Bitoff, Marker.io and Courier, according to runsonwhat (October 2026). Each shares 5 to 11 tools with Userback, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what Userback uses? runsonwhat reads public records only. Of the 28 tools at Userback, 9 were found through code on userback.io, 8 through subdomains that point at the vendor, 6 through its own subprocessor list, 2 through DNS records, 2 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and userback.io about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/userback.io (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.