# What does SysAid ITSM Platform use? SysAid ITSM Platform (sysaid.com) shows public evidence of 57 tools, according to runsonwhat (last checked 2026-10-12). - LinkedIn: https://www.linkedin.com/company/sysaid-technologies-ltd ## Edge & Hosting | Tool | Category | Evidence | Since | |---|---|---|---| | [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | Custom domain, Website code | | | [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Custom domain, Subprocessor list, Website code | | | [Amazon Route 53](https://www.runsonwhat.com/reverse/route53) | DNS | DNS records | | | [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Custom domain | 2019-08 | | [Vercel](https://www.runsonwhat.com/reverse/vercel) | Hosting & Cloud | Custom domain, DNS verification records | 2025-05 | | [Microsoft Azure](https://www.runsonwhat.com/reverse/azure) | Hosting & Cloud | Subprocessor list | | | [Pressable](https://www.runsonwhat.com/reverse/pressable) | Hosting & Cloud | Custom domain | 2016-12 | ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [jQuery](https://www.runsonwhat.com/reverse/jquery) | Frontend | Website code | | | [Google Fonts](https://www.runsonwhat.com/reverse/google-fonts) | Media & UI | Website code | | | [Font Awesome](https://www.runsonwhat.com/reverse/fontawesome) | Media & UI | Website code | | | [OpenAI](https://www.runsonwhat.com/reverse/openai) | AI | Subprocessor list | | | [Mistral AI](https://www.runsonwhat.com/reverse/mistral) | AI | Subprocessor list | | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code | | | [Google Tag Manager](https://www.runsonwhat.com/reverse/gtm) | Analytics | Website code | | | [Microsoft Clarity](https://www.runsonwhat.com/reverse/clarity) | Analytics | Website code | | | [Matomo](https://www.runsonwhat.com/reverse/matomo) | Analytics | Website code | | | [New Relic](https://www.runsonwhat.com/reverse/newrelic) | Monitoring | DNS verification records | | | [Atlassian Statuspage](https://www.runsonwhat.com/reverse/statuspage) | Monitoring | DNS verification records, Email records, Website code | | | [Mixpanel](https://www.runsonwhat.com/reverse/mixpanel) | Analytics | DNS verification records, Subprocessor list, Website code | | | [LaunchDarkly](https://www.runsonwhat.com/reverse/launchdarkly) | Flags & Experiments | DNS verification records | | | [Convert](https://www.runsonwhat.com/reverse/convert) | Flags & Experiments | Website code | | | [Instatus](https://www.runsonwhat.com/reverse/instatus) | Monitoring | Custom domain | 2020 | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [WordPress](https://www.runsonwhat.com/reverse/wordpress) | Website & CMS | Website code | | | [Google Ads](https://www.runsonwhat.com/reverse/google-ads) | Ads & Pixels | Website code | | | [Meta Pixel](https://www.runsonwhat.com/reverse/meta-pixel) | Ads & Pixels | Website code | | | [Yoast SEO](https://www.runsonwhat.com/reverse/yoast) | Website & CMS | Website code | | | [Microsoft Ads](https://www.runsonwhat.com/reverse/bing-ads) | Ads & Pixels | Website code | | | [LinkedIn Insight Tag](https://www.runsonwhat.com/reverse/linkedin-insight) | Ads & Pixels | Website code | | | [Salesforce](https://www.runsonwhat.com/reverse/salesforce) | Sales & CRM | Email records, Website code | | | [X Ads](https://www.runsonwhat.com/reverse/x-ads) | Ads & Pixels | Website code | | | [ChatGPT Ads](https://www.runsonwhat.com/reverse/chatgpt-ads) | Ads & Pixels | Website code | | | [Reddit Ads](https://www.runsonwhat.com/reverse/reddit-ads) | Ads & Pixels | Website code | | | [Trustpilot](https://www.runsonwhat.com/reverse/trustpilot) | Marketing | Subprocessor list | | | [ZoomInfo](https://www.runsonwhat.com/reverse/zoominfo) | Sales & CRM | Website code | | | [Taboola](https://www.runsonwhat.com/reverse/taboola) | Ads & Pixels | Website code | | | [Marketo](https://www.runsonwhat.com/reverse/marketo) | Marketing | Custom domain, Email records, Website code | 2019-01 | | [RB2B](https://www.runsonwhat.com/reverse/rb2b) | Sales & CRM | Website code | | | [ReadMe](https://www.runsonwhat.com/reverse/readme) | Support & Docs | Custom domain | 2025-03 | | [Act-On](https://www.runsonwhat.com/reverse/act-on) | Marketing | Email records | | | [Factors.ai](https://www.runsonwhat.com/reverse/factors) | Sales & CRM | Website code | | | [Monaco](https://www.runsonwhat.com/reverse/monaco-sales) | Sales & CRM | Subprocessor list | | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | DNS verification records | | | [Google Workspace](https://www.runsonwhat.com/reverse/google-workspace) | Workspace | Email records, Website code | | | [Apple Business](https://www.runsonwhat.com/reverse/apple) | Workspace | DNS verification records | | | [Atlassian](https://www.runsonwhat.com/reverse/atlassian) | Dev Tools | DNS verification records | | | [Amazon SES](https://www.runsonwhat.com/reverse/ses) | Email Delivery | Email records, Website code | | | [Adobe](https://www.runsonwhat.com/reverse/adobe) | Collaboration | DNS verification records | | | [MailChannels](https://www.runsonwhat.com/reverse/mailchannels) | Email Delivery | Email records | | | [Termly](https://www.runsonwhat.com/reverse/termly) | Security & Compliance | Website code | | | [Cursor](https://www.runsonwhat.com/reverse/cursor) | Dev Tools | DNS verification records | | | [TeamViewer](https://www.runsonwhat.com/reverse/teamviewer) | Dev Tools | Subprocessor list | | | [Amazon Business](https://www.runsonwhat.com/reverse/amazon-business) | Finance & Legal | DNS verification records | | | [Vanta](https://www.runsonwhat.com/reverse/vanta) | Security & Compliance | Custom domain | 2026-08 | | [turboSMTP](https://www.runsonwhat.com/reverse/turbosmtp) | Email Delivery | Email records | | | [Zapier](https://www.runsonwhat.com/reverse/zapier) | Dev Tools | Subprocessor list | | ## FAQ ### What tools does SysAid ITSM Platform use? As of October 2026, runsonwhat has found 57 tools at SysAid ITSM Platform (sysaid.com) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Amazon Route 53. Application: jQuery, Google Fonts and Font Awesome. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: WordPress, Google Ads and Meta Pixel. Company Ops: Microsoft 365, Google Workspace and Apple Business. Last checked October 12, 2026. ### What cloud does SysAid ITSM Platform run on? SysAid ITSM Platform uses Amazon Web Services for hosting and cloud infrastructure, alongside Vercel, Microsoft Azure and Pressable, according to runsonwhat (October 2026). runsonwhat found Amazon Web Services through a subdomain that points at Amazon Web Services and its subprocessor list. Amazon Web Services is used by 145,090 companies runsonwhat tracks. ### What CRM does SysAid ITSM Platform use? SysAid ITSM Platform uses Salesforce for its CRM, alongside ZoomInfo, RB2B and Factors.ai, according to runsonwhat (October 2026). runsonwhat found Salesforce through email records that authorize Salesforce and code on sysaid.com. Salesforce is used by 33,687 companies runsonwhat tracks. ### What email provider does SysAid ITSM Platform use? SysAid ITSM Platform uses Microsoft 365 for email and office software, alongside Google Workspace and Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 705,074 companies runsonwhat tracks. ### What does SysAid ITSM Platform use for customer support? SysAid ITSM Platform uses ReadMe for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found ReadMe through a subdomain that points at ReadMe, and SysAid ITSM Platform has used it since at least March 2025. ReadMe is used by 1,158 companies runsonwhat tracks. ### What analytics tools does SysAid ITSM Platform use? SysAid ITSM Platform uses Google Analytics for analytics, alongside Google Tag Manager, Microsoft Clarity and Matomo, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on sysaid.com. Google Analytics is used by 859,024 companies runsonwhat tracks. ### How long has SysAid ITSM Platform used Pressable? SysAid ITSM Platform has used Pressable since at least December 2016, going by the first public certificate of the sysaid.com subdomain that points at Pressable. Other long-running tools at SysAid ITSM Platform include Marketo (since January 2019), Amazon CloudFront (since August 2019) and Instatus (since 2020). ### Does SysAid ITSM Platform use jQuery? Yes. runsonwhat found jQuery at SysAid ITSM Platform through jQuery code on sysaid.com. jQuery is a Frontend tool used by 902,034 companies runsonwhat tracks. ### Does SysAid ITSM Platform use AI tools? Yes. runsonwhat has found OpenAI and Mistral AI at SysAid ITSM Platform; OpenAI, for example, through OpenAI on sysaid.com's subprocessor list. AI services called only from servers leave no public trace, so SysAid ITSM Platform may use more AI tools than these. ### Which companies have a tech stack similar to SysAid ITSM Platform's? The companies with the stacks most like SysAid ITSM Platform's are Cast AI, HRZone, SAGARIS and Inviscid AI, according to runsonwhat (October 2026). Each shares 4 to 23 tools with SysAid ITSM Platform, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what SysAid ITSM Platform uses? runsonwhat reads public records only. Of the 57 tools at SysAid ITSM Platform, 22 were found through code on sysaid.com, 12 through DNS records, 9 through subdomains that point at the vendor, 7 through its own subprocessor list, 6 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and sysaid.com about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/sysaid.com (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.