# What does SimpleHelp Ltd use?

SimpleHelp Ltd (simple-help.com) shows public evidence of 14 tools, according to runsonwhat (last checked 2026-10-20).

- Industry: Software
- Size: 1–10 employees
- Based in: Edinburgh, United Kingdom
- Founded: 2007
- LinkedIn: https://www.linkedin.com/company/simplehelp-ltd

## Edge & Hosting

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | DNS records, Email records, Website code |  |

## Application

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [jQuery](https://www.runsonwhat.com/reverse/jquery) | Frontend | Website code |  |
| [Google Fonts](https://www.runsonwhat.com/reverse/google-fonts) | Media & UI | Website code |  |
| [GSAP](https://www.runsonwhat.com/reverse/gsap) | Media & UI | Website code |  |
| [OpenAI](https://www.runsonwhat.com/reverse/openai) | AI | DNS verification records |  |

## Go-to-market

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Webflow](https://www.runsonwhat.com/reverse/webflow) | Website & CMS | Website code |  |
| [Help Scout](https://www.runsonwhat.com/reverse/helpscout) | Support & Docs | Email records |  |

## Company Ops

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | DNS verification records, Email records |  |
| [Google Workspace](https://www.runsonwhat.com/reverse/google-workspace) | Workspace | Email records, Website code |  |
| [Cloudflare Turnstile](https://www.runsonwhat.com/reverse/turnstile) | Security & Compliance | Website code |  |
| [Mailjet](https://www.runsonwhat.com/reverse/mailjet) | Email Delivery | Email records, Website code |  |
| [AbuseIPDB](https://www.runsonwhat.com/reverse/abuseipdb) | Security & Compliance | DNS verification records |  |

## FAQ

### What tools does SimpleHelp use?

As of October 2026, runsonwhat has found 14 tools at SimpleHelp (simple-help.com) in public records. Edge & Hosting: Cloudflare. Application: jQuery, Google Fonts and GSAP. Go-to-market: Webflow and Help Scout. Company Ops: Microsoft 365, Google Workspace and Cloudflare Turnstile. Last checked October 20, 2026.

### What email provider does SimpleHelp use?

SimpleHelp uses Microsoft 365 for email and office software, alongside Google Workspace, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365 and email records. Microsoft 365 is used by 715,573 companies runsonwhat tracks.

### What does SimpleHelp use for customer support?

SimpleHelp uses Help Scout for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found Help Scout through email records that authorize Help Scout. Help Scout is used by 2,934 companies runsonwhat tracks.

### What is SimpleHelp's website built with?

SimpleHelp uses Webflow for its website, according to runsonwhat (October 2026). runsonwhat found Webflow through Webflow code on simple-help.com. Webflow is used by 35,326 companies runsonwhat tracks.

### Does SimpleHelp use jQuery?

Yes. runsonwhat found jQuery at SimpleHelp through jQuery code on simple-help.com. jQuery is a Frontend tool used by 923,593 companies runsonwhat tracks.

### Does SimpleHelp use AI tools?

Yes. runsonwhat has found OpenAI at SimpleHelp; OpenAI, for example, through a DNS verification record for OpenAI. AI services called only from servers leave no public trace, so SimpleHelp may use more AI tools than these.

### Which companies have a tech stack similar to SimpleHelp's?

The companies with the stacks most like SimpleHelp's are Porsline – Smart Survey and Online Form Builder, Kinetica, Universitatea Oradea and AQR Capital, according to runsonwhat (October 2026). Each shares 4 to 6 tools with SimpleHelp, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

### How does runsonwhat know what SimpleHelp uses?

runsonwhat reads public records only. Of the 14 tools at SimpleHelp, 5 were found through code on simple-help.com, 5 through DNS records, 3 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and simple-help.com about monthly.


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Source: runsonwhat, https://www.runsonwhat.com/company/simple-help.com (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.