# What does Serco Group use? Serco Group (serco.com) shows public evidence of 32 tools, according to runsonwhat (last checked 2026-10-09). - Industry: Service - Based in: United Kingdom - Founded: 1929 - LinkedIn: https://www.linkedin.com/company/serco ## Edge & Hosting | Tool | Category | Evidence | Since | |---|---|---|---| | [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | Custom domain, Website code | | | [Microsoft Azure](https://www.runsonwhat.com/reverse/azure) | Hosting & Cloud | DNS records, Website code | | ## Application | Tool | Category | Evidence | Since | |---|---|---|---| | [jQuery](https://www.runsonwhat.com/reverse/jquery) | Frontend | Website code | | | [Google Fonts](https://www.runsonwhat.com/reverse/google-fonts) | Media & UI | Website code | | | [Google Maps](https://www.runsonwhat.com/reverse/google-maps) | Media & UI | Website code | | | [Anthropic](https://www.runsonwhat.com/reverse/anthropic) | AI | DNS verification records | | ## Data & Observability | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code | | | [Google Tag Manager](https://www.runsonwhat.com/reverse/gtm) | Analytics | Website code | | | [Hotjar](https://www.runsonwhat.com/reverse/hotjar) | Analytics | Website code | | | [Dynamics 365 Customer Voice](https://www.runsonwhat.com/reverse/dynamics-365-customer-voice) | Analytics | DNS verification records | | ## Go-to-market | Tool | Category | Evidence | Since | |---|---|---|---| | [Google Ads](https://www.runsonwhat.com/reverse/google-ads) | Ads & Pixels | Website code | | | [Meta Pixel](https://www.runsonwhat.com/reverse/meta-pixel) | Ads & Pixels | Website code | | | [LinkedIn Insight Tag](https://www.runsonwhat.com/reverse/linkedin-insight) | Ads & Pixels | Website code | | | [Microsoft Xandr](https://www.runsonwhat.com/reverse/xandr) | Ads & Pixels | Website code | | | [X Ads](https://www.runsonwhat.com/reverse/x-ads) | Ads & Pixels | Website code | | | [StackAdapt](https://www.runsonwhat.com/reverse/stackadapt) | Ads & Pixels | Website code | | | [Dynamics 365 Customer Insights](https://www.runsonwhat.com/reverse/dynamics-365-marketing) | Marketing | DNS verification records | | | [TOPdesk](https://www.runsonwhat.com/reverse/topdesk) | Support & Docs | Email records | | ## Company Ops | Tool | Category | Evidence | Since | |---|---|---|---| | [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | Email records, Website code | | | [SendGrid](https://www.runsonwhat.com/reverse/sendgrid) | Email Delivery | Email records | | | [Apple Business](https://www.runsonwhat.com/reverse/apple) | Workspace | DNS verification records | | | [Atlassian](https://www.runsonwhat.com/reverse/atlassian) | Dev Tools | DNS verification records | | | [OneTrust](https://www.runsonwhat.com/reverse/onetrust) | Security & Compliance | Website code | | | [DocuSign](https://www.runsonwhat.com/reverse/docusign) | Finance & Legal | DNS verification records, Website code | | | [Miro](https://www.runsonwhat.com/reverse/miro) | Collaboration | DNS verification records | | | [Box](https://www.runsonwhat.com/reverse/box) | Collaboration | DNS verification records | | | [TeamViewer](https://www.runsonwhat.com/reverse/teamviewer) | Dev Tools | DNS verification records | | | [SAP SuccessFactors](https://www.runsonwhat.com/reverse/sap-successfactors) | People & HR | Email records | | | [Palo Alto Networks](https://www.runsonwhat.com/reverse/paloalto) | Security & Compliance | DNS verification records | | | [Esker](https://www.runsonwhat.com/reverse/esker) | Finance & Legal | Email records | | | [Phenom](https://www.runsonwhat.com/reverse/phenom) | People & HR | Custom domain | | | [Staffbase](https://www.runsonwhat.com/reverse/staffbase) | Collaboration | Email records | | ## Recent changes at Serco Group - 2026-10-09: started using [Dynamics 365 Customer Voice](https://www.runsonwhat.com/reverse/dynamics-365-customer-voice) - 2026-10-09: started using [Dynamics 365 Customer Insights](https://www.runsonwhat.com/reverse/dynamics-365-marketing) - 2026-10-09: started using [Esker](https://www.runsonwhat.com/reverse/esker) - 2026-10-09: started using [SAP SuccessFactors](https://www.runsonwhat.com/reverse/sap-successfactors) - 2026-10-09: started using [Staffbase](https://www.runsonwhat.com/reverse/staffbase) - 2026-10-09: started using [TOPdesk](https://www.runsonwhat.com/reverse/topdesk) ## FAQ ### What tools does Serco Group use? As of October 2026, runsonwhat has found 32 tools at Serco Group (serco.com) in public records. Edge & Hosting: Cloudflare and Microsoft Azure. Application: jQuery, Google Fonts and Google Maps. Data & Observability: Google Analytics, Google Tag Manager and Hotjar. Go-to-market: Google Ads, Meta Pixel and LinkedIn Insight Tag. Company Ops: Microsoft 365, SendGrid and Apple Business. Last checked October 9, 2026. ### What cloud does Serco Group run on? Serco Group uses Microsoft Azure for hosting and cloud infrastructure, according to runsonwhat (October 2026). runsonwhat found Microsoft Azure through DNS records that point at Microsoft Azure and code on serco.com. Microsoft Azure is used by 45,807 companies runsonwhat tracks. ### What email provider does Serco Group use? Serco Group uses Microsoft 365 for email and office software, alongside Apple Business, according to runsonwhat (October 2026). runsonwhat found Microsoft 365 through email records that authorize Microsoft 365 and code on serco.com. Microsoft 365 is used by 705,045 companies runsonwhat tracks. ### What does Serco Group use for customer support? Serco Group uses TOPdesk for customer support and documentation, according to runsonwhat (October 2026). runsonwhat found TOPdesk through email records that authorize TOPdesk. TOPdesk is used by 1,093 companies runsonwhat tracks. ### What analytics tools does Serco Group use? Serco Group uses Google Analytics for analytics, alongside Google Tag Manager, Hotjar and Dynamics 365 Customer Voice, according to runsonwhat (October 2026). runsonwhat found Google Analytics through Google Analytics code on serco.com. Google Analytics is used by 858,236 companies runsonwhat tracks. ### What marketing software does Serco Group use? Serco Group uses Dynamics 365 Customer Insights for marketing, according to runsonwhat (October 2026). runsonwhat found Dynamics 365 Customer Insights through a DNS verification record for Dynamics 365 Customer Insights. Dynamics 365 Customer Insights is used by 6,047 companies runsonwhat tracks. ### Does Serco Group use jQuery? Yes. runsonwhat found jQuery at Serco Group through jQuery code on serco.com. jQuery is a Frontend tool used by 901,379 companies runsonwhat tracks. ### Does Serco Group use AI tools? Yes. runsonwhat has found Anthropic at Serco Group; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so Serco Group may use more AI tools than these. ### Has Serco Group changed tools recently? Yes. On runsonwhat's rechecks, Serco Group started using Dynamics 365 Customer Voice, Dynamics 365 Customer Insights and Esker (latest on October 9, 2026). A change counts only between two checks of serco.com done the same way. ### Which companies have a tech stack similar to Serco Group's? The companies with the stacks most like Serco Group's are GE HealthCare, Hanger, Dollar Tree and Ensemble Health Partners, according to runsonwhat (October 2026). Each shares 12 to 15 tools with Serco Group, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices. ### How does runsonwhat know what Serco Group uses? runsonwhat reads public records only. Of the 32 tools at Serco Group, 13 were found through code on serco.com, 11 through DNS records, 6 through email records and 2 through subdomains that point at the vendor. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and serco.com about monthly. --- Source: runsonwhat, https://www.runsonwhat.com/company/serco.com (updated October 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.