# What does Respond.io use?

Respond.io (respond.io) shows public evidence of 52 tools, according to runsonwhat (last checked 2026-11-11).

- Industry: IT Services
- Size: 51–200 employees
- Based in: Kuala Lumpur, Malaysia
- Founded: 2017
- LinkedIn: https://www.linkedin.com/company/respondio

## Edge & Hosting

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Cloudflare](https://www.runsonwhat.com/reverse/cloudflare) | CDN & Edge | DNS records, Website code |  |
| [Amazon Web Services](https://www.runsonwhat.com/reverse/aws) | Hosting & Cloud | Subprocessor list |  |
| [Google Cloud](https://www.runsonwhat.com/reverse/gcp) | Hosting & Cloud | Subprocessor list |  |
| [Amazon CloudFront](https://www.runsonwhat.com/reverse/cloudfront) | CDN & Edge | Custom domain |  |

## Application

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Tailwind CSS](https://www.runsonwhat.com/reverse/tailwind) | Frontend | Website code |  |
| [Anthropic](https://www.runsonwhat.com/reverse/anthropic) | AI | DNS verification records |  |
| [Vue.js](https://www.runsonwhat.com/reverse/vue) | Frontend | Website code |  |
| [OpenAI](https://www.runsonwhat.com/reverse/openai) | AI | DNS verification records, Subprocessor list |  |
| [Lottie](https://www.runsonwhat.com/reverse/lottie) | Media & UI | Website code |  |
| [Wistia](https://www.runsonwhat.com/reverse/wistia) | Media & UI | Website code |  |
| [Astro](https://www.runsonwhat.com/reverse/astro) | Frontend | Website code |  |
| [Twilio](https://www.runsonwhat.com/reverse/twilio) | Backend & Database | Subprocessor list |  |
| [ElevenLabs](https://www.runsonwhat.com/reverse/elevenlabs) | AI | DNS verification records, Subprocessor list |  |
| [Mistral AI](https://www.runsonwhat.com/reverse/mistral) | AI | Subprocessor list |  |
| [LangSmith](https://www.runsonwhat.com/reverse/langchain) | AI | Subprocessor list |  |

## Data & Observability

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Google Analytics](https://www.runsonwhat.com/reverse/ga) | Analytics | Website code |  |
| [Google Tag Manager](https://www.runsonwhat.com/reverse/gtm) | Analytics | Website code |  |
| [Microsoft Clarity](https://www.runsonwhat.com/reverse/clarity) | Analytics | Website code |  |
| [Sentry](https://www.runsonwhat.com/reverse/sentry) | Monitoring | Subprocessor list |  |
| [PostHog](https://www.runsonwhat.com/reverse/posthog) | Analytics | Website code, Subprocessor list |  |
| [Segment](https://www.runsonwhat.com/reverse/segment) | Analytics | Website code |  |
| [Pendo](https://www.runsonwhat.com/reverse/pendo) | Analytics | Custom domain, Subprocessor list |  |
| [Dreamdata](https://www.runsonwhat.com/reverse/dreamdata) | Analytics | Website code |  |
| [Snowflake](https://www.runsonwhat.com/reverse/snowflake) | Data Pipeline | Subprocessor list |  |
| [PagerDuty](https://www.runsonwhat.com/reverse/pagerduty) | Monitoring | Custom domain | 2023-09 |

## Go-to-market

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Google Ads](https://www.runsonwhat.com/reverse/google-ads) | Ads & Pixels | Website code |  |
| [Meta Pixel](https://www.runsonwhat.com/reverse/meta-pixel) | Ads & Pixels | Website code, Subprocessor list |  |
| [LinkedIn Insight Tag](https://www.runsonwhat.com/reverse/linkedin-insight) | Ads & Pixels | Website code |  |
| [Microsoft Ads](https://www.runsonwhat.com/reverse/bing-ads) | Ads & Pixels | Website code |  |
| [HubSpot](https://www.runsonwhat.com/reverse/hubspot) | Sales & CRM | Website code |  |
| [Webflow](https://www.runsonwhat.com/reverse/webflow) | Website & CMS | DNS verification records |  |
| [Intercom](https://www.runsonwhat.com/reverse/intercom) | Support & Docs | Subprocessor list |  |
| [OneSignal](https://www.runsonwhat.com/reverse/onesignal) | Marketing | Subprocessor list |  |
| [Customer.io](https://www.runsonwhat.com/reverse/customerio) | Marketing | Website code |  |
| [Storylane](https://www.runsonwhat.com/reverse/storylane) | Marketing | Website code |  |
| [Builder.io](https://www.runsonwhat.com/reverse/builderio) | Website & CMS | Website code |  |
| [PartnerStack](https://www.runsonwhat.com/reverse/partnerstack) | Marketing | Website code |  |
| [Stoplight](https://www.runsonwhat.com/reverse/stoplight) | Support & Docs | Custom domain | 2022-10 |

## Company Ops

| Tool | Category | Evidence | Since |
|---|---|---|---|
| [Microsoft 365](https://www.runsonwhat.com/reverse/microsoft-365) | Workspace | DNS verification records |  |
| [Google Workspace](https://www.runsonwhat.com/reverse/google-workspace) | Workspace | Email records, Website code |  |
| [SendGrid](https://www.runsonwhat.com/reverse/sendgrid) | Email Delivery | Email records, Subprocessor list, Website code |  |
| [Let's Encrypt](https://www.runsonwhat.com/reverse/letsencrypt) | Security & Compliance | DNS records |  |
| [CookieYes](https://www.runsonwhat.com/reverse/cookieyes) | Security & Compliance | Website code |  |
| [Sectigo](https://www.runsonwhat.com/reverse/sectigo) | Security & Compliance | DNS records |  |
| [DigiCert](https://www.runsonwhat.com/reverse/digicert) | Security & Compliance | DNS records |  |
| [Google Trust Services](https://www.runsonwhat.com/reverse/google-trust) | Security & Compliance | DNS records |  |
| [Valimail](https://www.runsonwhat.com/reverse/valimail) | Security & Compliance | Email records |  |
| [Rippling](https://www.runsonwhat.com/reverse/rippling) | People & HR | DNS verification records |  |
| [HubSpot App Developer](https://www.runsonwhat.com/reverse/hubspot-developer) | Dev Tools | DNS verification records |  |
| [SafeBase](https://www.runsonwhat.com/reverse/safebase) | Security & Compliance | Custom domain | 2023-08 |

## Recent changes at Respond.io

- 2026-11-11: stopped using [Bird](https://www.runsonwhat.com/reverse/bird)
- 2026-11-11: stopped using [ChatGPT Ads](https://www.runsonwhat.com/reverse/chatgpt-ads)
- 2026-11-11: started using [Intercom](https://www.runsonwhat.com/reverse/intercom)

## FAQ

### What tools does Respond.io use?

As of November 2026, runsonwhat has found 52 tools at Respond.io (respond.io) in public records. Edge & Hosting: Cloudflare, Amazon Web Services and Google Cloud. Application: Tailwind CSS, Anthropic and Vue.js. Data & Observability: Google Analytics, Google Tag Manager and Microsoft Clarity. Go-to-market: Google Ads, Meta Pixel and LinkedIn Insight Tag. Company Ops: Microsoft 365, Google Workspace and SendGrid. Last checked November 11, 2026.

### What cloud does Respond.io run on?

Respond.io uses Amazon Web Services for hosting and cloud infrastructure, alongside Google Cloud, according to runsonwhat (November 2026). runsonwhat found Amazon Web Services through Amazon Web Services on respond.io's subprocessor list. Amazon Web Services is used by 147,749 companies runsonwhat tracks.

### What CRM does Respond.io use?

Respond.io uses HubSpot for its CRM, according to runsonwhat (November 2026). runsonwhat found HubSpot through HubSpot code on respond.io. HubSpot is used by 98,222 companies runsonwhat tracks.

### What email provider does Respond.io use?

Respond.io uses Microsoft 365 for email and office software, alongside Google Workspace, according to runsonwhat (November 2026). runsonwhat found Microsoft 365 through a DNS verification record for Microsoft 365. Microsoft 365 is used by 739,102 companies runsonwhat tracks.

### What does Respond.io use for customer support?

Respond.io uses Intercom for customer support and documentation, alongside Stoplight, according to runsonwhat (November 2026). runsonwhat found Intercom through Intercom on respond.io's subprocessor list. Intercom is used by 9,220 companies runsonwhat tracks.

### What analytics tools does Respond.io use?

Respond.io uses Google Analytics for analytics, alongside Google Tag Manager, Microsoft Clarity and PostHog, according to runsonwhat (November 2026). runsonwhat found Google Analytics through Google Analytics code on respond.io. Google Analytics is used by 904,642 companies runsonwhat tracks.

### How long has Respond.io used Stoplight?

Respond.io has used Stoplight since at least October 2022, going by the first public certificate of the respond.io subdomain that points at Stoplight. Other long-running tools at Respond.io include SafeBase (since August 2023) and PagerDuty (since September 2023).

### Does Respond.io use Cloudflare?

Yes. runsonwhat found Cloudflare at Respond.io through DNS records that point at Cloudflare and code on respond.io. Cloudflare is a CDN & Edge tool used by 737,987 companies runsonwhat tracks.

### Does Respond.io use AI tools?

Yes. runsonwhat has found Anthropic, OpenAI, ElevenLabs and Mistral AI at Respond.io; Anthropic, for example, through a DNS verification record for Anthropic. AI services called only from servers leave no public trace, so Respond.io may use more AI tools than these.

### Has Respond.io changed tools recently?

Yes. On runsonwhat's rechecks, Respond.io started using Intercom (latest on November 11, 2026) and stopped using Bird and ChatGPT Ads (latest on November 11, 2026). A change counts only between two checks of respond.io done the same way.

### Which companies have a tech stack similar to Respond.io's?

The companies with the stacks most like Respond.io's are iCentric, Coupler.io, Oodle AI and LumApps, according to runsonwhat (November 2026). Each shares 11 to 24 tools with Respond.io, and rare tools count for more than common ones like Google Workspace, so the match reflects real stack choices.

### How does runsonwhat know what Respond.io uses?

runsonwhat reads public records only. Of the 52 tools at Respond.io, 21 were found through code on respond.io, 13 through DNS records, 9 through its own subprocessor list, 5 through subdomains that point at the vendor, 3 through email records and 1 through website configuration files. A tool is listed only when a direct record backs it up; DNS is rechecked weekly and respond.io about monthly.


---

Source: runsonwhat, https://www.runsonwhat.com/company/respond.io (updated November 2026). Counts are companies with direct public evidence of the tool (DNS records, certificates, website code, a real-browser crawl, subprocessor lists), so they are lower bounds. Methodology: https://www.runsonwhat.com/methodology.
